I received this as a gift & I agree with other posters' criticisms. I have thick, straight, fine, oily hair that is below my shoulder blades. I hoped I'd have a positive experience, but no such luck. I used this with the corresponding shampoo and they left my hair slightly dry and tangly. It feels like either, maybe both, of the shampoo or conditioner didn't completely rinse and it made my hair take forever to dry. I'm happily returning to my Dove shampoo & conditioner.