I finally figured out that the other cleansers/astringent combos I was using were too harsh and just too much for my skin. Instead of doing as they claimed, they threw my skin into fits! I changed my routine to a "back to basics" (sort of) one. I like that this cleanser does clean without stripping my face of all its moisture, leaving the skin feeling tight and uncomfortable. Some have said it doesn't remove their makeup, and I will agree to that...but I use this knowing that..so I remove my makeup first with a removing cloth or wash once to remove makeup and then again to cleanse the skin. And I always follow up with a cottonball that has a mixture of water & a few drops of pure tea tree oil (sometimes a different astringent, depending on the day/condition of my skin with weather, etc.). Lastly, I apply the Cetaphil Daily facial Moisturizer w/SPF 15 for all skin types. My skin has looked and felt the best it has in a very, very long time. It doesn't feel tight after washing, just fresh. It doesn't have extra stuff in it with claims of fighting blemishes or anything (as many other washes I was using does)...which I have learned is doing nothing but causing more trouble than its worth. The scent is familiar, but I can't put my finger on it. It doesn't bother me, though. It is a gel consistency. Some have mentioned the pump not working properly (squirting straight out unless hand cups pump or squirting from the sides where product shouldn't come out, etc.) ...I have not noticed this at all with mine. Mine pumps 100% fine & normal... I purchased my bottle at Target for $8.99 (if I remember correctly), and it is the large bottle....I think 16 oz. (I don't have bottle infront of me at the moment). I will most certainly be repurchasing this product...I adore what it has done for my skin.