After using a DS product which burned and felt drying to the eye area, this was quite the welcome change!
This was the small bottle in gwp, which puzzled me at the dispensing, but you just shake it onto the cotton swipe. You can't squeeze the bottle for dispensing, so anywhoooo. I gave this packaging category a 4 for that.
The product? It's gentle. It's moisturizing. It's non-stinging and non-blinding! After a few moments on the eye lid, it efficiently removed all traces of eye makeup easily. You didn't have to rub and rub. Best of all, the eye lid didn't feel tight & dry.
I would give it an A.