I debated buying Wen for YEARS because I knew it would be fairly costly. I finally broke down and ordered it early last month. I was so excited when I received my box of goodies! I love the scent of the Fall Ginger Pumpkin! I tried it the very next morning after receiving it.
Now, I've read all the reviews and I have to say, I never experienced that awe inspiring first use result.
Was my hair softer: Yes
Did it smell nice: Yes
Was it greasy: Not at all
Did it grease up faster: No, it was fine the next day as well
Was their more volume: A wee bit
Did it make my hair shinier: Not nearly as shiny as my regular Garnier Fructis Sleek & Shine does (for a MUCH smaller price!)
Did it get rid of the flyaways: No, they're worse
Did it appear to smooth the hair any: Nope, made my hair look worse if anything
Was their a waxy coating: This is a hard one, I'm not sure how to describe it, but there seems to be a very thin waxy-ish coating on my hair
OVERALL: I was so wanting to love this product, but sadly, even my husband noticed that my hair was more dull looking than usual. He even mentioned that it looked like I hadn't combed it in the back - it seemed to make it more likely to tangle, rather than less. The fact that he even noticed a change in my hair - and not for the good - tells me everything I need to know about whether I'll continue using this product.
THINGS TO KEEP IN MIND: Obviously, we're all different and have vastly different hair types. My hair is very long, stick straight, very thin, and breaks off really easily, no matter how little I do to it. Just from reading a ton of the reviews on this product it seems other hair types have better luck with it. In the end, try it for yourself and see if it works for you. If it doesn't, you can always do what I did and cancel any future orders.