Average Rating 2.7/5
Review by daisyeyes
I've only received one birchbox so far, and I'm not overwhelmed. The products were sort of meh, except for Stainiac, which I loved. sort of a pet peeve, but men's fragrance. Seriously? Holy useless, Batman! fragrance is the easiest thing to get at dept stores. You practicallly have to beg them NOT to load you up with it. I was okay with receiving niche or up-and-coming brands, like Beauty Blender. My main complaint is with the website. I tried numerous times to log on to order, and even multiple computers. After several days, it finally worked. I received an email asking me to review the products I received, only when I logged in with the link, the "give feedback" button wasn't there for any of the products I received. I also noticed that the majority of them were sold out. I'm giving it one more month. Unless they step up their game with the products enough to make up for the lousy website, I'm cancelling. UPDATE: I received my July shipment and I'm giving this at least one more month. I was pleased overall with the quality of the products I received and the value for the price paid. The packaging is like a *real* gift, not one you bought for yourself (pathetic, I know), and I found myself looking forward to my box's arrival after I received the email notifying me it had been shipped. The pink and green earbuds are adorable, and the Larabar saved me from starvation when I didn't get time to take a lunch break today. The maybe(?) full-sized eyeko liner looks to be a keeper, and it wasn't in a freaky unusable color. My other items were a deep conditioner and a hair oil, always good in portable sizes for travel, and fragrance, which as I stated previously doesn't impress/interest me as far as receiving samples. I also spent some time on the Birchbox website (it appears to be working better) and picked up some tips from the video tutorials. I'm leaving this at 3 lippies for now but could be influenced by sustained favorable performance to up my rating. Impress me, Birchbox, and the lippies are yours. FURTHER UPDATE: I cancelled my subscription after receiving the October 2012 box. There is no way these items were selected for me. One was a Luna Bar containing peanut butter. We have a massive peanut butter recall going on in this country. What the heck? Straight in the trash. A second product was TheBalm's luminzer, basically sparkly flesh-toned pressed powder. I am in my 40s and would NEVER use that. I don't have a teen daughter, either. Worthless. Third, a fragrance sample. Wish they would let you opt out of those. Again, in my 40s, I have developed my preferences and am not going to try every random celebrity endorsed fragrance or whatever vial someone throws my way. That leaves two products that didn't suck, one of which (Ouidad Heat & Humidity Gel) I've been using for years. Sample boxes are a great concept, but Birchbox needs to work on fine-tuning their samples to the customer's profile. Oh, and that full-sized product in your Birchbox thing? Must be an urban legend. I gave them five months and made some decent purchases in the store, and not one full-sized product. I'm disappointed because I really love this concept.