I am shocked by my experience with Aussie all together. I bought the smooth Shamp & Cond along w/the leavein for the whole experience. My hair felt awesome in the shower but when I pulled the towel off my hair it felt like straw. I couldn't get a brush in it whatsoever and it immediately tangled back up. It felt stiff and sticky. I figured that by spraying in the leave in conditioning spray that it would help tremendously. If my hair didn't get even more tangled and straw like I would've assumed I had only sprayed water in my hair! I still couldn't brush it. Well, I was determined to this product a chance & used it 2 more times but have to toss it now because I can't brush it at all. My hair looks a mess & I can't do a thing with it. I'm scared to blow dry it while it's wet since I can't brush it. I did try straightening it when it was dry but it didn't seem to be taking and was too hard to keep having to brush out the tangles. I have never experienced this with any conditioner before. Had I only used shampoo it would've been understandable but I used TWO conditioners & my hair feels nasty. I'm white with thick, wavy hair. It does require extra conditioning to maintain & takes longer to style but nothing drastically different than others. I wish I could send a sample of my hair after using these products!