Review of Bath and Body Works whole store by wilmyk8s
I love B&BW products. I do find that the salespeople can be VERY pushy, though. Many times I will be greeted by every salesperson they have working on the floor, & they all try to push on me whatever sale or promotion they're having. Once is fine, but they overdo it. And then if I choose to not go for whatever the promotion is (3 for $10, etc), the cashier "reminds" me of the sale at the checkout. Sometimes I simply don't need 5 bottles of lotion, people! I assume they train all their employees in this same manner because the tactics seem universal no matter where the store is.
I also have a bit of a personal issue with the design of the checkout counter. I use a wheelchair & the store I go to has its credit/debit card swipers WAY too high. They're set back on the counter too, so there is no way I can access them. Several times the cashier has asked me to give her my pin # so that she can enter it in for me. I'm not usually a paranoid person, but I really don't like the idea of calling out my pin # in the store. I'm not sure what the ADA code is for card swipers, but I'm considering contacting a higher-up regarding this problem.