This is the best mascara I've EVER used, and I've used literally hundreds in my quest to find the perfect nonirritating, super-waterproof, non-smearing lengthening affordable mascara. THIS IS IT!!! I am a big crier and with this on, I could be blasted in the face with a firehose while swimming through a tsunami and bawling my eyes out...this is not gonna budge. Shiny black and VERY lengthening...it adds a little volume, but not so much that my lashes look tangled & sticky like some volumizing formulas do. Some people complain that it's hard to remove, but isn't that the point??? If it was easy to remove, it wouldn't stay on like it does, duh. Use an eye makeup remover, like FANCL or DHC...Lancome Bifacil works quite well also. Like anything in life, you need the right tools to do the job well. I did knock 2 stars off for the packaging quality: the stopper on this seems to loosen up after a dozen uses & I suspect this is why it seems to dry out a bit quicker than I'd like it to. For the price and the quality, I deal with it. You can find it at many Japanese groceries or on Ebay, but I get mine from Adambeauty: he's got good prices & good shipping rates from Hong Kong, and his customer service is stellar: always get right back to me with answers on questions, and if he doesn't have something you want he'll do his best to get it.