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28% would repurchase
Package Quality: 3.3
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on 2/28/2015 11:40:00 AM
More reviews by Eridactyl
Skin: Normal, Fair, Not Sure
Hair: Brunette, Other, Other
Very sad about all these other reviews! I've had a maven subscription for almost a year now, and have well over $600 worth of their product. I love everything I have gotten thus far, with the exception of lip glosses because I hate gloss to begin with and was not aware I could swap products :)There is a trick to their products: use JULEP BRAND top and bottom coat, and stick to "creme" colors if you have issues with chipping. Which, FYI, short of shellac/gel polish, EVERY NAIL POLISH CHIPS! It's a part of life. The longevity lies in the application and care. (But seriously, if your going to complain about chips, go get acrylics or gel)I have super greasy nails so even gel peels off in a week. Regular nail polish in less than a day! Julep cream colors (ie, Reagan, Jules, Vicki, and London) last well over a week (did I mention no top or bottom coat when I tested these ones?) with only micro-wear and tear on the tips and cuticles, which I believe is due to the plastic-y, gluey consistency that it takes on after only a few uses. That being said, application can become difficult, but worth the results. (Plus when I get manis or pedis the polish at the shops looks dry and gluey too- if they can use it, I can figure it out too!)Another thing I like is that the odor is HUSBAND APPROVED! Not nearly as acrid as regular polish. And all of their new polishes are 5free, so I wouldn't hesitate to use it on my daughter. Much better than you drugstore varieties.Price: ok a bit pricey, but only if you are just shopping as a one time hit it and quit it deal. A Maven subscription gives you:-First box free ($2.99 s&h) with 5 items in the box-Discount perks in the boxes (1/2 off, $10, $20, $30 off)-20% off all products in the online shop-Free shipping for your additional purchases-The ability to do 5 add ons of selected items at amazing discounts at the end of the checkout process-monthly boxes are only $28 after shipping, but come with about $50-$60 worth of product-ability to switch out anything in your box that you don't like for other products, no charge!-point reward program that allows you almost 2 free boxes a year (best part in my opinion)-a beauty profile that signs you up for colors/products that are more what you would like or want....so those of you complaining about how they only send you dark colors: you are doing it wrong. You sign up for a color type.In conclusion, I think this brand is misunderstood and the reviews on here are remedial at best, so maybe try these products before you knock em!Hint: if you only want to try a bottle, purchase a single from Sephora. You may like it 😉
on 2/10/2015 4:17:00 PM
More reviews by xahxha
Skin: Acne-prone, Fair, Warm
Hair: Brunette, Wavy, Fine
Shocked by the terrible reviews here! I've had the Maven sub for long enough to get a welcome box and two additional monthly boxes. I've put add-ins into the most recent box as well. I've been really happy with all the polishes I've tried except for one. (More on that in a minute.) The ones on my toes last with no chipping for weeks, and on my fingers a little less, usually about 5 days before minimal chipping, and a few more days with some wear. Plus, if you keep an eye out, many of the polishes go on sale for $4.99, which is cheaper than drugstore.The one polish I was unhappy with was Soleil, a really gorgeous rose-gold coppery metallic. It's a near-perfect dupe for Essie's Penny Talk (which I also own). This chipped within a day, even with my usual Sally Hansen base + top coat. BUT the Essie does the same thing! Neither of them last longer than a day without half the nail flaking off. Something about that type of pigment I guess. I was so disappointed, because I was really hoping that Soleil would replace Penny Talk and give me that gorgeous color I'd been wanting.One more note about Julep's customer service: one of the add-in bottles I ordered, a Matte top coat which changes the finish of the polish to a matte, arrived chipped in such a way that the bottle won't stand up to be applied. I emailed them and they apologized profusely, asked for a picture so they can investigate their manufacturing to make sure it doesn't happen again, and immediately put a new one in the mail for me free of charge. It's a shame other people have had so many problems, I've been really happy.
1 out of 1 people found this review helpful.
on 1/4/2015 11:55:00 PM
More reviews by skeletonpunk
Skin: Other, Fair, Not Sure
Hair: Other, Wavy, Other
I did the Julep Maven thing for a few months which is how I ended up with these polishes. (Terrible experience by the way). I can't really think of a positive thing to say about their products. I mean... the colors look super cute but everything about them is just bad. Super thick to start with, but after even just one use they take on the consistency of glue, so I can't really see getting any long term use out of them. They take forever to dry and chip faster than most polishes that cost much less. The packaging LOOKS cute but the brush is way too long and the amount of polish you get is not enough. These nail polishes sell for something like $15 individually which I think is completely ridiculous considering how low quality they are.
2 out of 2 people found this review helpful.
on 11/29/2014 6:40:00 PM
More reviews by bteaster5
Skin: Combination, Fair-Medium, Not Sure
Hair: Red, Other, Other
I am shocked at all the terrible reviews!!! I am a Maven subscriber and totally LOVE this product! I received three polishes in my welcome box and love them all. I'm also a manicurist and confessed polish addict. The first time I used Julep's polish I thought "Wow"! I can hardly wait for this months box to come! Smooth, even, pigmented, and I didn't notice any "toxic" smell or eternal drying process. They applied beautifully! I have no experience with the customer service as I am still a member. No problems here! I'm a Julep fan!
on 11/18/2014 9:10:00 PM
More reviews by YuraK
Skin: Dry, Fair-Medium, Not Sure
Hair: Brown, Other, Other
My friend is a maven and she gave me one of the colors, "princess grace," because she knows I like orange and coral colors. The color itself was cute and the packaging was cute too. But it takes forever and ever to dry; I figured 30 min would be enough time and I could go to class but nope. I picked up my bag and half the coat scraped off. And it smells horrible, toxic. And it was clumpy for me, which makes it harder because I'm already horrible at applying polish. My friend wants to cancel but she's scared after reading the reviews here. We both agree that spending $24.99 plus shipping is a total ripoff.It's a shame because overall, the colors and packaging seemed cute and nice.
on 11/18/2014 6:03:00 PM
More reviews by rach415
Skin: Combination, Tan, Not Sure
Hair: Black, Other, Other
What drew me to sign up for Julep was the Halloween box that was free with just $2.99 shipping. I think I got 3 or 4 nail polishes and an eye liner which was a steal. I went ahead and continued for one more month because I was offered a discounted price off plus more items: more nail polishes, a hand cream, hand scrub, and I think one more item. They even threw in some candy. I failed to cancel before getting my next box so I got my last one at $24.99 with 3 nail polishes and .. HALF of the plie wand.. the magnet part! Wtf. *NAIL POLISH = they are no better than a nail polish you can get for $2.99 or even $0.99. The brush is actually the crappy part about it. For years, I've never had a messy time applying my nail polish until I started getting these, which might be why they tempt you into buying their Plie Wand. I believe no one needs another tool to apply nail polish unless you're creating designs because all the companies that make good nail polish include an already good brush! The colors I received were nothing special either. And they always kept sending me dark colors! *Eye liner = I received one in a plum color and it's just good for a base. Not very pigmented.*Luxe Care Hand Cream = Moisturizes hands pretty well but I didn't like the smell. *Glycolic Hand Scrub = I think it actually softened my hands quicker even though the granules were much smaller. But if you have cuts on your hands, they might sting! It also left my hands feeling a bit sudsy after rinsing. All in all, these products are not worth what they are at full price.
on 11/8/2014 1:10:00 PM
More reviews by Amex131
Skin: Oily, Dark, Not Sure
Julep Nail Therapy ReviewI've used the julep nail therapy a few times and every time i remove my polish my nails have peeled. this has never happened before so i know that it was because of the julep polish. I discontinued use because my nails were getting worse especially at the tips where the peeling was at its worst. I had really high hopes for this base coat, but sadly its just not beneficial to my nails. Besides causing my nails to peel terribly it did work well in providing a smooth base for my polish application. It smoothed all of my ridges and dried smoothly. I really wish it didnt cause my nails to peel because i could see this polish becoming a fave of mine. Julep Welcome Box Review (important info regarding payment conditions)I ordered the julep welcome box and it shipped 8 days later. this was not what i was expecting since you are prompted in the confirmation email that that orders usually ship within one or two business days. I received my box 3-4 days after i got the shipping confirmation and was seriously disappointed. I got one ugly glitter color, one white polish, one burgundy color and some facial serum. Overall, the colors were average and pretty boring so that was a let down. Also they are a bit thick its hard to apply, i feel like in the future the polishes will turn gooey because of this. I also feel like if this free box is supposed to draw customers in, it should at least include decent colors. On another note, i realize that a lot of people have experienced TERRIBLE service with this company and i have to say that my experience was pretty smooth. I was able to call them about a week before the automatic shipping date (the 27th of the month when they take payment for next months box) and i got my subscription cancelled in under 5 minutes. the lady was nice and i received a confirmation email a few minutes later. A few days later i logged in to remove my payment info and i realized YOU CANT! I was extremely worried so instead of calling them i sent an email which was answered in about two days. It said that the info CANNOT be removed but they they had replaced my card number with "XXXX" and change the expiration date so its expired. This would prevent my card from being usable. It worked. On the 27th my card was not charged. I have cut my ties to this company and i warn everyone to proceed with caution when doing business with them.Overall ExperienceI do not believe this company is worth doing business with. Their nail colors are pretty but not worth the future hassle that may be incurred (or the price). I am also really upset that there is not a warning somewhere to tell people that their credit card info cannot be deleted from the website, only modified to disable its usability. There are just to many cons with this company and i do not recommend it to anyone.
on 10/15/2014 5:01:00 PM
More reviews by autobotofurdrms
Skin: Other, Other, Not Sure
So this subscription is 24.99 a month, which is WAY expensive for what you get. I did the free box for October hoping for Halloween styles...yea i got black and purple and some weird clear coat with white flakes and black eye liner. For 2.99 yes it was worth it. But 24.99 NOPE!So I swatched the colors and painted my nails. The purple only needed one coat, which is nice and it dried pretty fast, but again i just needed one coat. I did the black on my ring finger and it did a nice coat, has a nice sheen to it, and then I did the clear coat and white flake one on my thumb nail. I didnt like the clear coat because it was very chunky. The purple has a nice color but its not for me, and the black was nice and has a nice sheen, Again the colors were a bit dark, and the clear was weird.The eye liner i didnt try because i just opened a new one today. But it looks nice. Not something i would spend a lot of money on it looked like a cheap pencil.Overall...NO i would not spend 24.99 a month on this. for 2.99 it was ok. But still not what i am looking for.
on 9/24/2014 4:05:00 PM
More reviews by MySweetShadow
Skin: Combination, Fair, Not Sure
What a joke! I signed up for the introductory offer where you only pay shipping, and 2 weeks and 3 days later I have nothing! They claim to provide tracking information, yeah, NO, they don't. I called to cancel my account and was given some BS excuse about how my zip code was incorrect so the package was forwarded back to them. I said "excuse me? I'm looking at my online account right now and my address is correct." and the reply I got was "well what we have is....blah blah blah." Yeah? Well, they had my correct address! And that tracking number? The one I had to call over 2 weeks later to get? It showed up as not even existing in the USPS data base. The nail polish colors look amazing but I nothing seems worth this much BS. No wonder you only have less than 3 stars. I'll stick with Essie.
on 9/24/2014 11:31:00 AM
More reviews by LilMissMatched
Skin: Combination, Olive, Not Sure
I have three polishes: a rich magenta called Janel, a metallic gunmetal grey called Stevie, and a deep purple called Padma. Also in my "Welcome Box" was Mighty Nail & Cuticle Serum, a click-pen type brush applicator that dispenses a serum through a brush tip. I signed up after CONTINUOUSLY seeing a link/ad on my Facebook newsfeed, with a "promo" code for a free welcome box, just pay shipping yadda yadda yadda. I signed up, not realizing this company sells primarily nail color (I usually never ever paint my nails. I get them done in a nail salon, french manicure or glitter French manicure.) But I figured for $2.99 what the heck, thinking it was a makeup box. I was surprised when I received three tiny, squarish bottles of nail lacquer and this pen of cuticle serum. My first thought was, "People actually subscribe and PAY $24.99 + s&h for this stuff?" It was an outrageous thought. I mean it arrived packaged attractively in a purple box, packed with some paper grass for cushion, and a 50% coupon with tons of fine print. But the idea of paying the asking price of close to $30 for this crap made me shrivel and die a little on the inside. The colors are gorgeous in the bottle, yes. On your nails, they require many coats, and don't dry very opaquely. Also...they chip preposterously quick. I am calling Julep to cancel today. No way they will rip me off and charge $30 to my debit card for this crap. I wouldn't even pay the $3 again, much less $12 a bottle, their MSRP. Wow. Total HUGE HUGE rip-off, even for a polish/nail junkie, this is 110% gimmicky bull crap. Be warned.
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Reviewer did not try the product Profanity/Vulgar language Advertising (Vendor promotion, iHerb Coupons etc.) Marketing campaign (BzzAgent, Influenster etc.)