I've been using this cleanser for about 6 years now.
When I first started using it I had oily combination skin and it tamed my monthly breakouts and reduced the amount of oil my skin was creating. I would use it in the shower with water and at night use it to remove my makeup and take it off with a tissue.
Fast forward to now, I'd say I have normal to dry skin and this product is the step 1 before slathering on a heavy moisturizer in the morning. Still keeps the monthly breakout at bay and my skin looks fresh, healthy and vibrant despite my sleep schedule and other stress.
I love this product, I wish it were cheaper and prettier (I remove the label to make it less obtrusive on a counter but it's still enormous), it removes most make up and keeps my skin healthy and soft.
I have extremely temperamental skin. I have eczema around my nose and dry skin all over. And this soothes my skin completely. I always feel like my face is clean afterwards without being too right or itchy. I see people have complained about this not taking off makeup but as long as I don't have waterproof mascara on, it takes my makeup off just fine. It works better than any expensive face wash I've used (philosophy, Clinique, Mario bedescu, etc).
Personally, I find the fact that people are complaining about things that were not even listed on the packaging whatsoever makes your negative reasoning against this product invalid. Granted, if you want a product that removes makeup or foams up when used, then don't buy Cetaphil, but do not expect something from a product that clearly does not list it as one of the qualifications. I have combination type skin, and suffered from terrible acne for quite some time before I read a review on this product and decided to try it. I have used multiple, if not all, Neutrogena products as well as many from the Clean&Clear line, and even some over the counter beauty face washes from my local Beauty Store. None of them worked for me, nor did they maintain a consistency in my skin. Once I switched to Cetaphil, I saw an immediate transformation in my skin. Not only do I now have a natural glow, but my face is now acne ridden and soft/moisturized. I found this product highly effective in what it offers, and honestly have not found a better face product in my entire life. I also use a moisturizer after washing with it, and I find that my skin is actually more acne free the more moisturized it is. I use makeup removing face wipes to remove my makeup separately, because I've read that it is actually better for your skin because it's a lot more gentle. Therefore, I highly recommend this face wash and found it to be extraordinarily useful. I've used it for a year so far, and find that it lasts for quite some time.
This is just okay. I didn't feel like it cleaned very well. The daily facial cleanser is a little better but it is also not that great in my opinion. Probably better for someone who doesn't wear makeup
Cetaphil left my skin feeling like rubber, hardly removed any impurities and the consistency was so liquidy that I struggled to use it. Also, as a biology student who has learned about chemicals found in cosmetics, I don't exactly appreciate the use of sodium lauryl sulfate, and not only one but THREE different parabens.
Never. Again. I'll stick with Spectro Jel.
I absolutely adore this cleanser! I have redness, super sensitive and combination oily/dry skin. This is the only facial cleanser that has done a wonderful job of clearing up my skin and leaving it nice and moisturized not tight and "squeaky" clean.
I can see why some people do not like this product: it doesn't lather and it doesn't take off makeup.
If I am wearing makeup, I use a sensitive skin baby wipe to get all of the makeup off of my face and some grapeseed oil to take off eye makeup. After my skin is completely bare, I cleanse. It takes a little getting use to because it doesn't lather but I prefer it this way. It feels like a liquidy lotion and you need to rinse it off with warm water. Once it's all off, I splash my face a few time with cold water and I'm all set to go to put my face lotion on.
BEST FACIAL CLEANSER EVER!
Sadly, this stuff destroyed my face. After I washed with it I felt like I had a greasy film over my face - it just didnt feel clean and didn't take my makeup off. I ended up with tons of tiny pimples and a few big cystic ones. :(
I love this stuff! I've been using it for three years or so, and find it suits all my needs for it. Now, looking at other reviews, I would like to remind people that it's very important that you read into what you're about to buy and make sure you know what it's supposed to do before you buy it. This does remove makeup because it's not made to. It's for skin, not makeup. As for it being overpriced, I think it depends on where you buy it. I usually get a 16 oz. bottle for around 6 dollars, but I've seen a lot higher pricings (like stopngo.com sells a 16 oz. bottle for $140.91, jeez!). I have really delicate skin, and this doesn't irritate it at all. It makes my skin soft and smooth, and helps with acne (though it's not immediately noticeable, it's made to be gentle so it won't remove skin to get rid of acne, like other brands pacifically for acne). All of Cetaphil's skin care products have very similar packaging, so it's also important that you read the label before buying it. I have bought the wrong kind a few times. The product itself is odorless (though other kinds of this brand can have scents sometimes) and is clear (again, different kinds have variations, but gentle skin cleanser is clear), and has a lotion consistency. It doesn't foam and if you put too much of it on and then not wash it off, not all your skin will absorb it, leaving some if it on and making your skin look "shiny as heck."
*This is for Cetaphil Normal to Oily Skin Cleanser*
This product is something that doesn't fully fulfill me, but it's better for me.
Let me explain:
I have super oily skin with lots of blackheads and a few cystic spots. Moderate acne pretty much. Normally, I like a cleanser that foams or suds up and that I can feel tingly into my skin. It makes me feel clean and like it's fighting my acne. This product does NOT sud up and it does NOT make me feel tingly. It honestly feels like I'm just rubbing nothing on my face. Also, this will not remove make up at all. I use Witch Hazel before and after I use this cleanser - once to get the make up off my face so the cleanser can work, and then afterwards so I can actually let it tone my skin. I follow up with Garnier Moisture Rescue Refresh Gel.
However, I have noticed in the past 3 weeks an improvement in my skin. It is not groundbreaking or overly significant - but I would say that between my periods when my breakouts are heaviest, my skin feels soft, subtle, and looks better than it did before I started using this product.
So, it has been better for my skin, it just took some adjusting to get used to how it works for my skin at least.
This is indeed a very good cleanser for what it is: very gentle. That's it. I'm kind of surprised there are bad reviews based on expectations that this cleanser doesn't promise. It doesn't say it will remove makeup and it doesn't say it will help treat acne. It also states it doesn't foam, so to take points off for the lack of foaming isn't exactly fair. With that being said, for those who are acne-prone, I do think this cleanser should only be used in conjunction with topical acne medicated products. I used it when I was on Retin A a few years ago and am currently using it on the Acne.org regimen, and it works great. Otherwise, if I use this cleanser alone, it does nothing for my skin.