I actually bought this cleanser as a package with the deep wrinkle moisture cream. The cleanser itself is NOT gentle. It actually burns my skin if I use it after removing my makeup with almond or jojoba oil. Also the packaging is not good. The product clogs in the dispenser and flys out when you push it too hard, then when its halfway done you have to open the bottle to take out the rest of the product. Overall I would not buy this product or recommend this. The name Extra Gentle makes this product very deceiving.

EDIT: i realized there is lactic acid in this cleanser which is why i initially was reacting to this cleanser, and now after using it for almost 6 months, my skin is seriously better than ever, followed by the deep wrinkle moisturizer.

I didn't find this product to be extra gentle at all. It dried my skin out, and did not remove my makeup at all.

This just doesn't feel like it's cleansing my face at all. I feel like I'm just smearing lotion on and rinsing it off. I also feel like it's leaving some sort of oily residue behind. I will not repurchase this nor will I use it again. In the trash it goes.

I recently tried this product because I'm trying to spend less money on my regime (aren't we all?). My skin has become very dry in the last two years because of thyroid issues, and because I use retinoids and Mandelic Acid in spite of this. This cleanser is excellent, it doesn't leave my skin feeling tight and dry like most others. It usually leaves my face feeling clean. Some people don't feel clean unless they're squeaky clean, but that is a sign of your skin being stripped of its natural oils completely. It doesn't do a good job of taking off make-up and sunscreen, so I'd probably have to use a cleansing oil if I wore a full face of make-up. I need to use it twice to take off sunscreen. Some people have said it's too greasy, but I haven't found that to be the case at all. It's not as good as my favourite, Dermalogica Ultra Calming, but it's still very good and probably about a quarter of the price. I'd definitely buy it again.

I agree with many of the other posters. This product is great at being gentle, but falls way short on the cleansing part. I have dry, sensitive skin that is easily irritated, so I need something very gentle. But I also wear makeup and need to clean it all off at night. This product doesn't help with that. I found Olay DF Cloths for Sensitive Skin are awesome at removing all makeup, but are still gentle. Honestly, save your money and skip this product. It just doesn't do anything - you may as well splash some water on your face and it would be just as 'cleansed.' I will not repurchase this.

This does exactly what it says. It is indeed extra gentle so don't expect it to do any deep cleaning and it is indeed very moisturizing. Every time after I cleanse with this my skin feels very hydrated.

I would recommend this to those of you have sensitive skin since this is very gentle, doesn't burn or irritate at all, but not to people who need a a strong cleanser.

This was quite cheap, but I can't remember how much I bought it for. I won't be repurchasing because I've found better.

This cleanser doesn't exactly cleanse your face, but i find it nice because its just like putting on an extremely light lotion on your face & washing it off leaves your face so nice and soft. I love dissolving two aspirin and mixing it with this cleanser because its gentle YET fantastically exfoliating, try it out :) continued >>

I tried this cleanser but only used it twice before I gave it away. It just did not do anything for me. I guess I'm used to foaming cleansers but this just felt like spreading butter or oil or something all over my face. It didn't take hardly any of my makeup off and it left my skin feeling a little slick and unclean. I'm sure this cleanser would be excellent for someone with very very dry skin, but it didn't work for me at all.

Like Cetaphil, this cleanser will absolutely NOT remove every last trace of long-wearing makeup, eyeliner, or waterproof mascara. But it also does NOT dry out my skin or leave me with flaky patches. Which is why I love it. I don't wear a lot of makeup, and I wash my face in the morning while I'm in the shower, and this cleanser is perfect. I also use it at night, and it doesn't strip my skin the way almost every cleanser does. Instead, after cleansing, I'm left with skin that feels clean and soft. It does seem to be a bit more cleansing (will remove light makeup and some mascara) than Cetaphil, and it also seems to be a bit more moisturizing than Cetaphil. It is also fragrance free, and very mild, so it won't sting your eyes at all.


The packaging is pretty standard, with a convenient pump dispenser. I use two or three pumps each time, and it's the perfect amount. I suppose you might not get every last drop of this product with this method of dispensing, but you don't waste any, either, and it is very convenient when I take it into the shower with me.


You can tissue it off, or rinse it off. Whatever works for you. Your mileage may vary. But for me, this is the only cleanser that works (especially in the drier, colder months) without stripping my skin and leaving me with uncomfortable dry patches and flaky skin. I agree with the review by Aonn -- if you wear heavy makeup and aren't prone to dry patches of skin like me, use something stronger at the end of the dayt, and this will be perfect to refresh your skin in the morning.

I use this cleanser with a cotton pad to clean my face from make up and then I rinse with lukewarm water. It leaves the skin hydrated, does not feel oily. However after I use a strong toner right afterwards, the cotton pad reveals that there is still so much more sitting on my face after washing my face with this cleanser. So it's "gentle" indeed. If you put on heavy make up often, and therefore want a cleanser that takes away all residue effectively, then this isn't the right choice. It's okay to buy this for cleaning your daily basic make up.