My lesson: Everybody has different skin, eyes, etc. There are very mixed reviews here but some very good ones. I initially liked this product a lot. It does a decent job of removing makeup--with the exception of waterproof mascara--without making the eye area very oily. After a few days of using this each night, the skin around my eyes became red and very irritated (but it didn't effect my eyes thankfully). I stopped using the remover but had to baby the skin around my eye area for about a week after discontinuing use. So, if you have sensitive skin at all (and my skin can take quite a bit of abuse) I would recommend you look elsewhere for an eye makeup remover. Otherwise, this might work for you. Even so, there are better ones on the market that will get rid of your waterproof mascara.
I am really surprised by all the negative reviews for this eye makeup remover. I have such a hard time finding a makeup remover that isn't oily, sticky, won't get into my eyes and something that i don't have to scrub! I finally found my HG eye makeup remover. I originally got a deluxe sample in a try-on pac, and I am really happy I tried this out. It doesn't burn or sting, nor does it leave my lid sticky. In fact, I can immediately apply makeup again without washing it off or cleansing the area. It gets off all my makeup without effort. I wear contacts so I was thrilled when I read this was a water based remover. I use this with a cotton ball, saturating it so I don't have to tug, press or pull. I just slightly buff it on my lid and sweep across. It also makes for a neat cleanup whenever I get eyeshadow over my lashes or under my eye (usually using a q-tip) The easy to use design (similar design to the saline solution for contact lens) The only thing I regret is not buying this full size sooner before the price increase of 2006 -- I could have saved a dollar! It currently retails for $17 USD. I would definitely repurchase this again unless I find something of comparable quality, water based & not as expensive. continued >>
Perfect for my eyes, but I guess everyone's eyes are different. I love this stuff; I think it's worth the price. It lasts forever and gets every bit of make up off in no time at all. It doesn't sting my eyes at all either, and it's not oily or anything. It feels just like water. Also, in removing mascara, since I've used it, I've noticed that my eyelashes have been considerably softer and haven't been falling out as much. Possibly just a coincidence, but hey. It's a plus. :)
While I originally loved this eye makeup remover and was raving about it, I hate it now! It didn't sting my eyes at first, but now it's starting to sting the area around my eye and although I don't think the stinging is as bad as everybody claims it to be, it still shouldn't do that at all. It's not an oily product and doesn't leave my eyes sticky, but it does sort of leave the skin near my eyes odd feeling after using it. I would never use this alone and not rinse my eyes after using it like MAC suggests you can do. Oh yeah, this does sort of foam if you rub it hard enough. Speaking of rubbing, you have to really scrub at your eyes to get things off since the power of this remover is horrible. I've tried putting it on a q-tip, a cotton pad like they suggest, and my fingers, but nothing is working and scrubbing your eyes isn't the safest thing to do. I only wear eyeliner (kohls) and go through all this hassle to remove them! I can't imagine what it would be like if I chose a waterproof eyeliner, but I can imagine how much this product would suck at removing them. The packing is really great though. It resembles an eye dropper and you won't be wasting with this. The style top is ideal for q-tips, but the drops that shoot out soak q-tips way to much and although it's good for that, you still have to use a lot for a cotton pad and even more since 1 q-tip or cotton pad won't clean everything off. In this sense, the eye dropper top is meaningless since you use lots of product anyways. I can't believe that MAC, or any company, even released this stuff! I like MAC, but this is a horrible product. It may be labeled pro, but only pro's probably know how to use it. I will NEVER repurchase this again unless MAC reformulates it and this is so far from HG status that it's obscene.
This gets a 3 from me because it does stings if I get it into my eye, but I do love the packaging and it does remove my eye makeup. For reference, my eye mu is pretty basic, I use cream and powder shadows and MAC fluidlines, nothing waterproof whatesoever, maybe except for the Fluidlines. It does a good job, but I wish it wouldn't sting. Love the travel-friendly packaging and fine tip dispenser though! Will repurchase for the sake of B2M!
Got this in a try out package and I've used this before. It takes soooo much if it to get even non waterproof makeup off. The plus side is no greasy residue. This also burns occasionally when I use it. If you LIKE this product - try the version by Flirt! which is the same formulation and cheaper.
Definitely my Holy Grail of eye makeup remover! It took me a long time to find the perfect one and this is it. It's water based, so it's not oily. It also doesn't get all sudsy (like Clinique's stuff). The bottle is awesome - a nice soft plastic squeeze bottle with a tip so you can pour out as little or as much as you like. And it lasts forever! I seriously put only a drop or two on a Q-tip to remove the makeup smudge under my eyes and that's all I need. I squirt a little more on a cotton ball to remove the bigger makeup. The only thing I don't like is it can leave my eyelids a tad sticky, but not bad at all - and I'll just wet another cotton ball with water and swab over it real quick, and the stickiness (and the makeup) is gone. And yes, if you get it directly in your eyes, it is going to sting. It is a chemical. Heck, even water stings my eyes.
Finally, an eye makeup remover that doesn't make my vision blurry. I really like this product, the bottle is great too. It takes off most of my makeup but sometimes not all. I will buy this again till I find someone better that doesn't blur my vision.
Bravo for this stuff not being oily so I can just dab away at mistakes and reapply. But BOO for it BURNING like there's no tomorrow! My eyes aren't even especially sensitive. Also it doesn't remove stubborn make up like gel liners and waterproof mascara. I can't believe MAC hasn't reformulated this stuff by now. Definitely not a re-buy.
EDIT 6/24/05: All right, I suppose my teary eye has grown resistant to this stuff because I am finally able to use this without crying my guts out. Halleluiah! So all you naysayers out there who gave up immediately on this product - give it a few more days or weeks and you'd be surprise at how fast your eyes adapt. But I still stand by my assertion that there are BETTER eye make-up removers out there. continued >>
Bleh. My mascara was almost intact after having used this and it barely moved my other makeup. Good thing it came in a try-on pac, otherwise I'd have returned it!