Farouk CHI Chi Ceramic Flat Iron by Farouk


774 reviews

81% would repurchase

Package Quality: 4.0

Price: $$$$

Package Quality: 4.0

Price: $$$$


on 9/22/2011 10:40:00 AM

Age: 44-55

Skin: Dry, Olive, Neutral

Hair: Red, Curly, Medium

Eyes: Brown

I used brand X inexpensive flat iron on my very curly hair and never achieved the silky, straight hair as my hair stylist. She told me the only difference was her Chi. (I use the same products as my hair stylist). Of course I was thrilled my hair stylist offered to get me a Chi at her cost. Wow, what a difference! Since my change of flat iron many years ago, I love how my hair turns out - straight and silky, without losing the body. I still have my original Chi and it works great. Since I am so dependent on my Chi I recently purchased a backup for $100 with coupon. When I receive compliments on my hair, people are shocked I have curly hair, LOVE MY CHI!

on 9/16/2011 7:56:00 PM

Age: 19-24

Skin: Combination, Fair-Medium, Not Sure

Hair: Blond, Wavy, Fine

Eyes: Green

On my 3rd CHI. First one i dropped and broke (whoops), second was the pink breast cancer CHI.. I had that one for over 6 years. It still actually works.. just not as great. So I bought a new one recently. Works great as ever.. Still wondering if I should have gave GHD a try. Considering that I only paid $80 for my CHI, I'm pretty content. My CHI dryer is also the pink turbo and has lasted 6 years. Looking into a new CHI dryer as well. Great products!

on 9/16/2011 4:44:00 PM

Age: 19-24

Skin: Combination, Fair, Not Sure

Hair: Black, Other, Other

Eyes: Hazel

I have tried soooo many hair straighteners out there. Everything from the expensive stuff down to what you buy at the drug store, I can honestly tell you Chi is by far my absolute favorite. Sure it's a bit on the pricey side, but this is your hair we're talking about. I love this iron because it is ceramic, which means it doesn't damage your hair as much as the regular kind of irons. it gives you beautiful silky straight hair. I always get compliments on my hair style and really it only takes me 25 min to straighten. I say splurge on this iron it's well worth it.

2 out of 3 people found this review helpful.

on 8/30/2011 6:13:00 PM

Age: 25-29

Skin: Acne-prone, Tan, Warm

Hair: Brunette, Wavy, Coarse

Eyes: Grey

GOT IT FOUR SUMMERS AGO AND IS STILL GOING STRONG!!! I didnt start to use it often until 2 years ago though but anyway. I have had my chi for a while without a problem. I am bi-racial and after I blow dry my hair my hair is so huge almost like an afro lol but after I am done my hair is straightened beautifully. I have a pink one with crystals around where it says chi. I don't remember what it cost I think around 120.Usually,a flat iron doesn't last me over a year.Well, this is just THE best! I went thru 2 Jilbere flat irons,a Solia or something,and others before this one and they did not last nearly as long as my CHI. I finally got smart and shelled out the extra cash for the Chi and I'm not looking back. It takes less than half the time to do my hair now. It gives me a great hair day every day. I'll never buy another brand. It seems to heat up pretty fast and get hot enough for my hair. I don't mind that it doesn't have a dial setting for the heat,since I always have to put my hair tools on the highest setting for my hair type anyway. I also mastered the art of curling my hair with it to. The plates make my hair super shiny. I would defiantly repurchase. I don't mind paying a little more for a quality flat iron for the type of hair I have I feel like it is a necessity not an option. Don't forget your heat protectant :)
UPDATE 3/6/12

So after years of abuse,dropping it ect the other day if dropped and the box that gets plugged into the wall shattered and broke. I couldn't seem to find all the little screws and all of the small pieces. So I went to JC PENNY to purchase another one. Pennies and ULTA are supposed to be a reputable dealer of Chi's. Well it turned out that the new Chi I purchased had chipping paint in different places and it looked really sketchy. Honestly it had some flaws appearance wise that even my old Chi did not even have after years. Out of curiosity and the fact that I had to it least get my hair somewhat decent just to get out of the house to return it.(since without flat iron use my hair resembles Chaka Khan and did not want to go into a salon with an afro). Well anyway my hair kept getting stuck in the new Chi so bad as if the plates were off or not aligned correctly so after my hair got caught twice I realized wow I really have to slow down and be more careful (something I was not used to doing with my old one) It also was not as hot as my old one (which also was more time consuming). I had to go over the same piece so many times and very slow "to try" to get my hair how it normally would look after using my old one again (more time consuming). So after go over the pieces several times much slower and getting my hair caught in it several times when my hair was done I had a few pieces that still had some wave in it and had a little bit of frizz as if I was out while it was sprinkling outside. So it took longer,ripped hair out,and didn't look up to my standards. So after that I immediately returned it and was leery about repurchasing another one since I'm not sure if they are making them so fast from being in such high demand that they have defects or if even reputable dealers are selling refurbished ones without knowing since over the years so many people have send/exchange their non working ones in under warranty and had replaced it for a new one. I'm sure all those go somewhere and get fixed very cheaply and maybe even get a tacky little paint job that will chip off.

My fiance ended up replacing the plug on my old beloved Chi for me and I'm happy that I can still use it until it dies. But when it does I will not be repurchasing another one since I suspect my Chi that was made many years ago is much better quality. It gets the perfect temp without frying my hair,quick and easy to use,and my hair has never got caught or snagged like that before even with cheap irons I used to get at Sally's when I was a teen. My opinion is Chi has went downhill and I don't think I will be able to find the one I had that I bought many years ago that isn't refurbished being passed off as new in a shiny new box with free serum. After this goes which I fear the end is near I will certainly upgrade I will probably be interested in FHI Revolution Professional, some other professional irons,or maybe I will even try out ones that have all the bells and whistles that aren't so well known yet and completely mass produced and ran through like Chi. Chi is like a slut at this point that everyone ran through. I would not recommended buying one now. It's old and outdated there is better out there and newer technology. Expand your horizons. And this is coming from someone that always boasted about my Chi so this was a hard review to write. I am lowering my lippie from a 5 to a 2 for how terrible the Chi's are now and would I buy again from yes to no. tears*

on 8/19/2011 6:54:00 PM

Age: 25-29

Skin: Combination, Fair, Cool

Hair: Brown, Other, Other

Eyes: Blue

When I started going to a new salon, the girl used a chi on my hair and my hair was so nice and straight and shiny afterwards. I went out and bought one shortly after learning that's what she was using, and I love my chi. I've had mine for 3 or 4 years now and it's still going strong. When it decides to not work on me anymore I will probably try out something else even though I love the chi, but it looks like there are even better straighteners out there that I would like to try. But I can't complain about my chi. It has helped me not have bad hair days.
I used to use it pretty much everyday, but now I try to only use it if I'm going out somewhere nice. I try to let my hair air dry so I don't damage it as much.

on 8/18/2011 1:45:00 PM

Age: 30-35

Skin: Combination, Other, Not Sure

Hair: Other, Straight, Medium

Eyes: Other

I bought the 1" Chi cermaic flat iron after reading all the positive reviews. Here are some comments:

-digital thermometer allows you to set the temperature up to 400 degrees
- heats up fast
- straightens my long, thick hair quickly
-ceramic plates did not do a lot of damage

- not dual voltage so you can't take this outside of 110v areas (a huge bummer for those of us who travel a lot)
- died after 1 year of use

I bought this off Costco.com for a under $80 so I can't complain too much. I have since puchased at T3 flat iron and like it a lot more.

2 out of 2 people found this review helpful.

on 8/16/2011 5:26:00 PM

Age: 19-24

Skin: Normal, Fair, Cool

Hair: Brunette, Wavy, Medium

Eyes: Brown

I got this flat iron as a gift for Christmas two years ago and it's still going strong! I've used three other cheaper brands off and on for about six years now and this gives better results by far. My naturally frizzy, not-quite-straight-but-not-curly-either hair is silky and soft from my CHI until the next time I wash it. I'd definitely recommend getting one if you're not worried about spending the money, but if mine ever breaks I'd probably search around for a cheaper alternative since I've seen quite a few suggested.

on 8/14/2011 3:32:00 AM

Age: 19-24

Skin: Acne-prone, Fair-Medium, Not Sure

Hair: Brunette, Wavy, Other

Eyes: Brown

Love my chi. Don't love the price though :/

Age: 18 & Under

Skin: Acne-prone, Fair, Not Sure

Hair: Brown, Wavy, Medium

Eyes: Blue

I ADORE my CHI iron. I have very wavy hair and I go to sleep with my hair wet, so when I wake up it is just a big mess. I used to use a CON-AIR and I finally just got sick of lack of results. My aunt is a hair stylist and can get the best tools at a discounted price I had asked her to pick me up a CHI when I finally got it I was AMAZED at the results. It takes no time to heat up and it takes me no time to tame me hair in the mornings now thanks to this tool. I have gone through two of these irons so far they since I use it every single day I was surprised it even lasted me up to 2 years which I thought was phenomenal. I deffinitly recommend you spending the extra cash for this iron.

Age: 19-24

Skin: Oily, Medium, Neutral

Hair: Brunette, Wavy, Coarse

Eyes: Green

I'd say this is like the Cadillac of flat irons. There are more expensive flat irons out there but this one is by far the most popular, and that's for a reason. They can range from $90-150 depending on the model you buy, I bought the basic one shown in the picture. I'll admit I put it through hell and it outlasted many of my other beauty tools. I had it for a good three years before it was laid to rest. Got it at Ulta when I worked there and it was around $60 with my discount. I kept the box for a year but when I had no problems with the CHI I threw the box and receipt out. Fast forward a year and it will no longer turn on. I remember saying to people when I worked at Ulta, how CHI had a lifetime warranty, well that's if you keep everything, receipt and box included, and send it back to the manufacturer. At Ulta we were pretty lenient about letting people return and exchange their CHI's. It was in the top ten most popular items we sold, and since they were being produced en masse, you couldn't expect a 100% success rate. Usually when people swapped out their defective ones they didn't have anymore issues. I thought it was the apocalypse when my CHI wouldn't turn on, that's how much I loved it. Well my boyfriend took it to his electrician friend, and he miraculously resuscitated it. Funny how I talk about it like it's alive or something. So it turned on, worked great, no issues for almost a year. By the way, I said I put this thing through hell, I mean it. Like used it everyday, dropped it, moved with it (that's how I came to throw the box out). I've heard varying stories about customer's experiences with their CHI's, but they usually do croak after a few years. The final straw for mine came when it would turn on, but when I clamped down on it, it'd turn off instantly. I noticed that it was some problem with the wiring, if I moved the wire a certain way and let it get hot, I could still use the CHI, but I had to speed up the process of doing my hair since I never knew if the wire was positioned just so that it would stay hot for more than 10 minutes. I whined to my boyfriend that his friend needed to fix it again, alas he no longer worked with him so he didn't know how to get in touch with him. So, I asked him to buy me a new one next time they were on sale at Ulta. So my boyfriend, knowing how important this thing was to me, and no doubt extremely reluctant to buy another one of these things (We originally got it for me for Christmas) started googling how to fix it. He took it apart and started using like, paper clips and random wires to try and re-connect it. It looked dangerous and it most certainly was, when he put it all back together, and plugged it in, there was a power surge and I remember it shocking him and a little spark flying out of it. Bottom line it didn't work. It was laid to rest shortly after, let's have a moment of silence for my CHI, shall we? HAHA! Regardless of what happened if I had the money I'd buy another one in a heartbeat. I'd definitely treat it with more gentleness, and I'd keep the box and receipt somewhere safe just in case. It works so, so, so good. My hair never looked healthier and straighter than when I was using the CHI. I'm one of those girls with naturally wavy, thick, unmanageable hair, so you know how we are, we always want the opposite of what we're born with, and CHI fooled everyone into thinking my hair was stick-straight, shiny, and healthy. Some people would complain that it doesn't have a temperature gage, well I didn't care, cause the Hot Tools one I have now does indeed allow you to adjust the temperature, but I keep it eternally on the hottest setting. And that's what a CHI gives you, the hottest, quickest, most effective setting that a flat iron can possibly give. It's like it doesn't need a temperature setting because it's permanently set on BAD ASS. Good luck with your new CHI if you just got one, or if you are considering buying one, and you have thick, curly/wavy, coarse hair like I do, JUST DO IT!!! You will thank me later. :)

4 out of 4 people found this review helpful.

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