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79% would repurchase
Package Quality: 4.4
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on 1/1/2015 3:05:00 PM
More reviews by vaclevel
Skin: Combination, Fair-Medium, Not Sure
Hair: Brunette, Other, Other
The Mia works well to deep clean your face once or twice a week (any more would have been way too harsh on my skin), but I could never recommend this product due to its short lifespan and the terrible customer service I received from Clarisonic. I took excellent care of my Mia, but shortly after my warranty expired, it died. It wouldn't hold a charge and kept pulsing while on the charger. I tried changing outlets, charging an additional 48 hours, and even borrowed a friends charger to see if that was the problem... nothing worked. When I contacted customer service, all they did was offer a 25% off coupon if I wanted to buy a new one. A Customer Service Supervisor did say that if I had my receipt, he may be able to extend the warranty. The only problem was that my Grandmother had given me this as a gift, and then was diagnosed with Multiple Myeloma a few months later, then past away a few months after that. So, obviously, I did not have the receipt. My Clarisonic receipt was the last thing I was thinking about during that time, honestly. I don't have much respect for companies that sell products they don't stand behind. Especially after the CSR told me that my Mia might have been malfunctioning because it "may have got a little water in it." Really? The Clarisonic is supposed to be used with water! Anyway, I saw online where someone had taken one apart, and it only uses two AA rechargeable batteries (along with a few other cheapo parts). Then they seal it up so you wont be able to repair on your own, and are forced to purchase a new one. Clarisonic says the sealing is to make it waterproof, but I work with engineers who say there are other (way more practical and economical) ways to waterproof a battery powered product. I feel sad that I'll no longer have this once loved device, but I would never purchase again due to the low quality and poor customer service. Value Breakdown:$150 for the Mia$27 x4 for replacement brush heads Frequency of use before product died: once weekly for 52 weeksThe Mia ended up costing $4.96 per use. Extremely poor value if you ask me.
19 out of 20 people found this review helpful.
on 12/30/2014 4:51:00 PM
More reviews by Binney
Skin: Combination, Fair, Not Sure
I have been using the clarisonic for about three years now. The clarisonic will do the following things for you: clear up acne, get rid of acne scars, minimize pores, make your skin less oily, make your skin more radiant looking, make your skin healthy and healthy looking, soften your skin, allow you to wear little to no foundation, exfoliate your skin with each use. Completely worth the money. Your skin will look better in one day's time, and be clear in a few weeks time, with no acne scars in a month's time. With regular use, you will have movie star skin. It is absolutely the best investment for your skin. Also, it makes any cleanser or wash work to its full potential. Any cream or treatment you apply after using the clarisonic will work better than had you not use the clarisonic. An amazing invention. A must for people who want good skin.
on 12/28/2014 12:03:00 PM
More reviews by violetclouds
Age: 18 & Under
Skin: Sensitive, Fair, Not Sure
Hair: Blond, Other, Other
I have extremly sensitive, acne-prone skin. This gets all the dead skin cells off so any products you apply after (moisturizer, medicated cream) will sink in and ACTUALLY WORK! It unclogs your pores and clears up your skin. I love it, just make sure to clean the brush head well after each use.
on 12/19/2014 12:54:00 AM
More reviews by megxoxo91
Skin: Acne-prone, Fair, Warm
Hair: Brunette, Straight, Medium
I gave this just under a month to see some results in unclogging my pores and maybe helping my acne, but it was a flop. :( I caved to ordering this after seeing one of their many QVC specials where the paid peer pressuring host definitively stated that anyone who uses this has better skin than those who do not. My fault, I know, but it seemed a compelling suggestion and I had been curious about trying it in the past. Mistake to go for it! I have very acne-prone skin, sensitive and likely to break out from most products and changes in my routine. I tried to use this properly as instructed, and tried not to overdo it with any harsh pressure, avoiding areas already affected with acne and only used it once a day or every other day. Initially my skin felt clean and smooth, but rapidly developed far more blackheads than I've ever had before and began to break out very badly on my entire face and it looked terrible. Painful, severe pimples that have long waiting time to treat and are very difficult to cover up. It was just too abrasive and I think just spread bacteria around, even though I tried to remove my makeup well beforehand. So the two reasons I hoped for this to fix were made much worse. Very clogged and annoyed skin and double the acne. Since I stopped using it my skin is returning to a normal-for-me state. I'm lucky it has bounced back so quickly but maybe that is telling of just how really destructive the Clarisonic was to my type of problematic skin. Your hands are good enough, maybe a very soft, gentle washcloth if you need something extra to cleanse your skin. I find I had no need to spend $100 on something else when the free option is safer and more effective. I look forward to getting that money back.
3 out of 4 people found this review helpful.
on 12/18/2014 8:53:00 PM
More reviews by kmichael
Skin: Dry, Fair, Cool
Hair: Brunette, Straight, Coarse
OK, I'll have to start off by saying that this was absolutely not something I expected to like. I had a coupon and they were running a special on it, so I bought it on a whim and I have to say I'm pleasantly surprised.I've been really bummed out with chemical exfoliants -- my skin is really dry and sensitive and physical exfoliation always was either too harsh to maintain or too gentle to do anything. So I switched to exclusively chemical, since I have eczema and there really needs to be some exfoliation in there somewhere. My skin is relatively clear, knock on wood, except for clogged pores on my chin and a few on my forehead/tops of my cheeks. They're totally invisible to everyone except me, but still...bothersome, along with the general dullness caused by dry skin. I've tried every chemical exfoliant combo on the planet. Most of the time, nothing would touch the clogs but the skin around them would peel off in sheets. Mandelic acid sort of worked but also gave me dermatitis so that was out of the question. I finally tried a konjac sponge and it actually made my face smooth and soft and removed flakes. So began my slow descent back into the world of manual exfoliation. So enough about me -- the bottom line is that the Clarisonic isn't as harsh as I thought it was. In fact, while I found the "Sensitive" brush head uncomfortable because of its stiffness, my face didn't hate it at all and didn't even turn red. The "radiance" brush is perfect. It makes my face so darn soft. The only chemical thing that ever came close was Murad's AHA/BHA Exfoliating Cleanser (used as a mask). It gets rid of any flaky patches and makes foundation SO easy to apply. Finally I understand how nice it is to have perfect base without gross dry patches. The caveat is that it didn't totally remove my clogs. However, it did shrink them. When I didn't mind being a peely-face one day, I tried it before applying a BHA serum, and actually saw results. I guess it does in fact help product penetration. I use it twice a week, usually before some kind of treatment. If I use it before a hyaluronic acid mask, my face plumps like whoa. Used every day, it would probably sand my face off, but I have had no issues or irritation with twice a week and it seems to degunk my face fairly well on that schedule. My next plan is to try it in conjunction with the OCM, which never did much for me, to try and banish the rest of my clogs. Would I buy it again? Not unless I got the same awesome deal, because come on, $200 to get rid of clogs only I can see is too ridiculous (even though I've spent probably twice that on other products that didn't work, but I digress. I only spent about forty bucks on the Mia). I will, however, replace the brush heads when they wear out, especially since now I don't have to use an entire super jumbo tube of Murad AHA/BHA cleanser every month.
1 out of 1 people found this review helpful.
on 12/18/2014 3:52:00 AM
More reviews by lalalovee
Skin: Acne-prone, Olive, Warm
Hair: Brunette, Wavy, Coarse
Too expensive and i wouldnt mind not having it i did not notice any skimn improvement i alwAys cleaned my skin very well so i dont need it
on 12/17/2014 9:46:00 AM
More reviews by hannahwolfe
Skin: Very Oily, Fair, Not Sure
I do feel that it cleans my skin super well and gets my face makeup off. I've been using it a little over a year and when I forget to charge it or to bring it on a trip and wash my face with just my hands, it feels like doing nothing compared to with this brush! I think it's supposed to exfoliate your skin, and I find that it doesn't do that at all. In fact, I notice more dead skin buildup. It's nothing exfoliating a few times a week can't solve, though. Also nice that you can take it in the shower! Loses a point because it's definitely wayyyy overpriced.
on 12/7/2014 1:46:00 PM
More reviews by FeminineWoman
Skin: Dry, Fair-Medium, Neutral
Hair: Blond, Straight, Coarse
I purchased the mia, with a brush head for sensitive skin, mainly for exfoliation and a glowing complexion. Thought it convenient to have a method for deep cleansing, exfoliation and glowing complexion wrapped up in one gizmo. After using the mia for one week, my skin would sting after each use. I tried a much lighter touch, but the result was the same….stinging after each use. The vibrating brush head is too much for my skin. The exfoliation and glowing complexion I hoped for didn't exist, so I returned to Clinique's seven day scrub for exfoliation and glowing complexion. A gentle scrub works very well on my skin. I am rating this with two lippies, because it cleanses well, but I use a cream to remove makeup before cleansing my face, so no need for the mia for a deep cleansing. Purchased the mia approximately three years ago, and will use it every blue moon for giggles; however, it is a disappointment.
on 12/4/2014 2:01:00 PM
More reviews by mtuckfield
Skin: Combination, Fair, Cool
Hair: Other, Wavy, Coarse
This worked well, but after about 1-1/2 years stopped working. No longer covered under warranty. I called Clairisonic to see if there was a place I could send it to be repaired and they said no, it has to be replaced. It was expensive to begin with and now I have to buy another one after 18 months? I don't think so. Too bad because I thought it delivered on its promises regarding my improvements to my skin.
on 12/2/2014 1:04:00 PM
More reviews by iloveurbandecay
Skin: Normal, Fair, Neutral
I managed to get the Mia with my drug store rewards card, so I didn't spend any money except the tax. I am glad I spent my reward points on this machine. My skin feels amaaaaaaaaaayzing after I cleanse it; and then I feel that my serum, retinol and moisturizer penetrate easier. For those of you who would like to purchase this with real money, just go for the small Mia without the bells and whistles and use your regular cleanser; you don't need to use their fancy cleanser. I love how the Mia just stops after a minute of cleansing so that there's no harm of overdoing it.Important point: I remove the majority of my makeup BEFORE I use the Mia. (Cotton ball and makeup remover). The instructions tell you to do that and it makes a big difference, IMHO. The Mia is not for makeup - it's for the skin, so the less makeup you've got on the more your skill will appreciate the Mia.
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