Wen by Chaz Dean Sweet Almond Mint Cleansing Conditioner


365 reviews

49% would repurchase

Package Quality: 3.6

Price: $$$$

Package Quality: 3.6

Price: $$$$

Not tested on animals


on 6/19/2013 2:05:00 PM

Age: 30-35

Skin: Dry, Fair-Medium, Neutral

Hair: Blond, Curly, Medium

Eyes: Green

I'm surprised at the low rating. Generally I only buy products that get 80% or higher on here, but this one makes me rethink that practice, as I love love love this. I think it depends on your hair type.

First off I do not use the 16 pumps they say to use, according to their website that is the total pumps to use and you are to put half that amount in then rinse it out, then put the other half in and leave it in for a few minutes.

I did that for the first week then switched to 6 pumps total, I squished it around and left it on for a few minutes before rinsing out. I use my regular styling stuff.

Every 1 1/2 to 2 weeks I use a regular shampoo, something from Lush.

My hair has never looked better, and I had bleached it to the point that when wet it was stretchy and broke off super easy. There is no breakage or hair loss, I have normal, silky beautiful hair.

Judging from the reviews if you have dry or damaged hair then this will be a godsend. I like the pomegranate too but haven't tried other scents.

If you get a kit from a showcase store or their website you get two bottles and a bunch of other stuff for $60 (I like the mask, not crazy about the styling stick but for that price I just give them away).

2 out of 2 people found this review helpful.

on 6/12/2013 11:58:00 AM

Age: 25-29

Skin: Combination, Medium, Not Sure

Hair: Brown, Wavy, Fine

Eyes: Brown

My hair is wavy, fine, and frizzy. My straight-haired friend gave me a sample of this stuff after raving about how soft and silky it made her hair. Considering how annoying my hair is, I wasn't expecting miracles from any product (especially in the humidity we've had lately), but I was still disappointed in how this turned out. I followed the directions on the container, scrubbing and rinsing for several minutes at a time. After I got out of the shower my hair was unusually tangly. It looked okay the next day, but only after I put a lot of cream on the ends, and even then it was a lot drier than usual. And the day after that, it was frizzy, flat, and disgusting, when normally my hair would not even be dirty yet. My hair is pretty dry so I normally only wash it every 3 days with sulfate-free stuff and I already know how to get my hair clean without the lather-- so it wasn't like I just didn't know how to use this product properly. I could probably get the same results if I washed it with a bar of soap. I've used a lot of sulfate-free cleansers in the past that are a cheaper than this product and work a lot better. I will not be buying it for myself.

Age: 25-29

Skin: Acne-prone, Fair-Medium, Neutral

Hair: Blond, Straight, Fine

Eyes: Blue

I was thinking of trying this until I went onto PISSED CONSUMER.COM. Please read everything these consumers are saying about the product before you buy. This is my WARNING to all.

on 6/3/2013 4:36:00 AM

Age: 30-35

Skin: Other, Other, Not Sure

Hair: Black, Other, Other

Eyes: Other

I want to try this.

Age: 18 & Under

Skin: Combination, Fair, Not Sure

Hair: Blond, Other, Other

Eyes: Blue

I recently received a bottle of this as a gift from my cousin,who is a hairstylist.This has 2 sizes,a 8oz and a 16oz.They want you to use like 16 pumps,which is way too much.I have extremely thick hair and its pretty long,and I only use 4 pumps.Since using this product,my hair is much more soft and shiny.It is very soft to the touch and I get many compliments on my hair.The only downsides is that this product stinks,bad.It is very minty and reminds me of medicated chapstick.The pump also doesn't work very well,it stops when the bottle is 2/3 gone.Overall,this is a very good product,and I would purchase.A little pricy,but it really is wonderful.

on 4/12/2013 5:10:00 PM

Age: 19-24

Skin: Combination, Fair-Medium, Not Sure

Hair: Blond, Other, Other

Eyes: Hazel

After seeing the infomercial, I was excited to try a sulfate and detergent free shampoo. I'm going away for a month this summer and I won't be able to shower everyday and I was hoping that this product would get my hair out of the "habit" of getting shampooed everyday.

Packaging: The reason why I gave the packaging such a low rating is because of the amount of product that is given in a "month's supply." The 355ml bottle would be more than enough but the instructions say to use 16 pumps for medium length hair. I have been using it every other day for the past 3 weeks and I am already completely out of product.

Product: The almond mint scent was pretty light and didn't really stick to my hair. I would have almost rather had a stronger scent because my hair always felt and smelled dirty while I was using this shampoo. The consistency was really heavy and didn't lather so I found myself needing the full 16 pumps just to be able to get it all over my hair.

How my hair felt: In short, my hair felt like crap.
I had just run out of a product I found at winners called muk which made my hair look and feel amazing. Winners stopped selling it so I decided to give wen a try. After my first use I noticed that there was a bit of residue left on my hair which made my hands feel waxy. After blow-drying my hair, it felt sticky and it was pretty tangly and somehow straighter than usual...almost looked like straw.
I spent extra time rinsing the product out of my hair after my first time using it but no matter how much I rinsed it (with my high pressure showerhead nonetheless) there was still this sticky, waxy residue on my hair. I resorted to tying it up most of the time and when I did have to wear it down, I would mix regular shampoo into it.

Overall this has not been a good month for my hair. It has been sticky, waxy, dull, limp and in a ponytail for most of the time...It also smelled pretty bad...

On the plus side, I have gotten out of the habit of shampooing so I guess wen did serve it's purpose for me even if I had to walk around for a month with dirty hippy hair.

I can't speak for everyone but I feel like this product would be better suited for people with extremely damaged hair. I can see it calming frizzy hair down because of the heavy formula and I'm sure it probably does make your hair healthier, but I started out with healthy hair already and I don't find that this product improved it's condition.

ps if anyone knows where to find muk hair products in Vancouver BC message me and I will love you forever! xoxo

on 3/25/2013 2:45:00 PM

Age: 25-29

Skin: Oily, Fair, Not Sure

Hair: Brunette, Other, Other

Eyes: Green

This is the first product I've ever purchased where I was so frustrated and annoyed by it that I rushed out to return it and felt incredibly happy having gotten rid of it.

I decided to try it since I've been wanting to cut down on the products I use. I read up on reviews and understood that there were very mixed reviews, but since they had it at my local Sephora, I suppose it couldn't hurt.


The first washing went really well. My hair looked fantastic and was easy to manage. That's the only positive thing you'll read me say.

Subsequent washings went TERRIBLE, even after adjusting how much product I put in (10-15 pumps just seemed absolutely ridiculous to me for the price). I would scrub, and scrub, and scrub it out of my hair, but even a few hours later, my roots would be looking greasy. The top of my hair would then start to follow suit and I would lose and volume I had. After coming home from work one evening, I saw how bad my hair looked in the mirror and I immediately washed it. My old Head and Shoulders washed all the gunk out and made my hair feel fluffy and bouncy, as it should be!

I was so unimpressed with Wen, not only for the price, but for what it did to my hair. My hair usually isn't very oily, so this was very disappointing to see how it affected my hair.

I will NOT be repurchasing, and I'm so glad I got this out of my house!

3 out of 5 people found this review helpful.

on 3/19/2013 11:50:00 PM

Age: 44-55

Skin: Combination, Medium, Not Sure

Hair: Brunette, Other, Other

Eyes: Brown

I have a very full thick head of shoulder length somewhat fine & wavy hair that tend(ed) to frizz in any humidity. Like most women, I also color my hair. I'd tried every product out there to deep condition and anti frizz and nothing worked except those heavy gel type products that made my hair feel kinda crunchy, not soft & silky the way I wanted. So a few years ago I tried Wen. It has literally changed my hair! From the first try, my hair was soft & even in high humidity it did not frizz. Ive used it ever since and only wish I'd found it sooner. That said I don't think this Wen formulation is the right product for thin hair that needs volume. It's much too rich in emollients for that. But if you have hair that's tough to tame, wow, Wen Sweet Almond Mint really works. Yes, it's expensive but this one product replaces all the shampoo conditioner & styling products I used to rely on, and with much better results.

3 out of 3 people found this review helpful.

on 3/18/2013 11:33:00 PM

Age: 36-43

Skin: Sensitive, Tan, Not Sure

Hair: Brunette, Other, Other

Eyes: Brown

Not what it's hyped up to be. I have thick coarse hair and I blowed dried my hair and it still looked frizzy that I had to put in product and flatiron my hair. The only thing I like is how minty it made my scalp feel and so I gave it a 2. Not worth the money and so hyped up.

1 out of 1 people found this review helpful.

on 3/15/2013 6:12:00 PM

Age: 18 & Under

Skin: Normal, Fair-Medium, Not Sure

Hair: Brunette, Other, Other

Eyes: Brown

I was really excited to try Wen despite the high price. The amount of product they want you to use is outrageous! Wen made my hair fall out, feel greasy, and fall flat. Not to mention when you reach the last 1/3 of the bottle, the pump does not work! The only good thing about this product is the smell!

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