I once used this and kinda liked it, coz I got it for free :) The formula is very gentle and I really liked that it didn't sting my eyes even a bit, and I have a super sensitive eyes .. I never really a beauty savvy and I never wear too much makeup for any occassion, but still for me its removal quality was not really exceptional, it's a bit pricey and I don't think I want to buy this one. I give it 3 lipstick, coz the friendly and gentle formula to the eyes, otherwise a 2 lipstick rate would do just fine.
Finally a Makeup remover that doesn't leave that nasty greasey after feel! I've tried tons of removers, and i find myself rinsing or washing the remover off! Not with Shiseido - Their remover is creamy, does the trick and disappears! NO GREASE!
This remover is quite average, but it does part of the job. Just not on mascara. I wear a lot of mascara, and although not waterproof, it's still a pain to get off. Haven't found this to get mascara off easy or fast. It takes other makeup off well, but so would any other MUR. It takes time and a certain amount of rubbing–not good around the eye area. I have a sample and will not purchase this when I run out. Still looking for the best makeup remover out there-this is not it.
I bought this for my mom. She loves it from the begining. She never uses mascara so this cleanser works for her. For me, however, it is a waste of money and it took sometime before it wipe-off waterproof mascara. I still recommend Bi-facils from Lancome for medium/heavy make-up users.
The BS showed me how to use this product because I was going thru it quickly. I deducted a point because it's not a quick-removing product. To use it correctly, you have to pour a line onto a cotton pad, fold it so you don't end up with all the product in your eye, unfold the pad and place the moistened pad against the lashes. Rock the pad gently and move the pad down and out. Then the product has soaked thru enough that the bottom lashes can be done. Once I got used to doing this, it was ok. It just takes longer than, say, Vaseline. It doesn't burn or irritate, and now that I use less, I like it.
This easily removes my waterproof eye makeup. No greasiness, no irritating film left behind, no stinging eyes! Comes in a big bottle, so it lasts forever, too.
Gentle non-oily remover that works very well, even on water resistant mascara. However, when I rubbed this on wet skin it didn't work. The key is to leave on dry lashes and lids for a 1-2 min. before gently rubbing or patting off and rinsing with water. No irritations like with Bi-Facil, or greasy film as with DHC oil.
It didn't remove my eye make up effectively and easily. It's also so pricey, that I've skipped to my old Bifacil.
It removes my eye makeup nicely, but it stings my eyes. Ah? So what's the point? It is not gentle in my opinion. I think Bobbi Brown is better and La Prairie is far far more better ...
I like this very much, my favourite waterproof mascaras and lipsticks remover so far. Its very gentle but does its job very well. Lightly scented that makes me feel good. In fact, I like the scents of all Shiseido's products!
But I just have to complain about the small bottle, it doesn't last long.
UPDATED: I don't see why other people thinks it doesn't remove makeup well. It's quite watery in texture that you must not rub directly to lashes like other eye make-up removers, apply with a cotton pad and gently pad it on your eyes areas. It removes my Shiseido Volume Mascara really well... continued >>