Well i initially had to change all the wonderful things i was planning to say after reviewing some of the others comments and realising that they were similar to mine! Yes, the remover is greasy although it claims to be oil free, but if you wash your face afterward it takes care of that. As for its ability to actually work, it was able to take off light things, like shadows and some eye liners, and a bit of mascara. but overall it was nothing special. and after reading the review stating that it made their lashes seem less thick, i was through! i thought it was just the oily film left over on the lashes that made them appear less full. after that, i would never refer this product to anyone.
this takes my makeup off really well (i don't use waterproof anything, but i do use mac fluidline, urban decay 24/7 liners, and regular mascaras) and it doesn't leave a weird residue on my face like a lot of makeup removers do, but it makes my eyes feel weird. kind of dry, almost? i wear contacts, so if i ever need to put them back in after removing my makeup i need to use eye drops or it'll be too uncomfortable.
aside from that, the only thing i dislike about it is the container. i'd prefer it to have a smaller hole, because if you knock it over without the cap it's basically all gone and it would give more control as to how much product is released.
i'm going to look for another eye makeup remover when i finish this bottle because of the eye discomfort, but if i can't find one that works as well i'll come back to it. it's not affecting my eyesight at all so it's really just a minor inconvenience moreso than a problem.
So I *had* to delete my original review, which gave it a perfect score. In that original review I stated how much I've loved this for years...how I've found it gentle, removes everything, etc.
I've been using this for about 5 years, specifically since I became a member of MUA (under a different name) and after reading all the raves about this product. However, after the years, I began developing some extreme sensitivities to eye products, particularly mascaras. This NEVER happened prior to me using this remover. I became very picky with the mascaras that I would use since I thought most of them irritated me and would make my lids swollen. I mean, seriously...check out my reviews for the gazillion mascaras I've gone through. I NEVER had this issue in MY LIFE before, except, as I mentioned earlier, over the past years when this annoying reaction became pretty consistent and almost part of what I "expected" from eye products. I eliminated so many things - I would avoid waterproof mascaras and even my MF 2000 calorie, which I've used for ever, had to get the boot. One day my 11 yr. old DD was playing with liners and mascara and then had to remove it. She used this, and she began complaining about a burning sensation. I saw her lids swell up, and her eyes become super red and irritated. Even then I still didn't put 2 and 2 together. But then, I forced myself to use baby oil to remove my e/m for a few days and use mascaras I had issues with in the past and my problem was GONE! I'm almost upset at myself for not thinking this could have been the culprit of so much irritation since this has been the ONLY consistent item I've used for the period of time I've been experiencing this sucky eye irritation. Oh and like some other reviewers, I've also noticed my lashes appear to have less volume, which means I've been losing quite a few over the years. I'm 100% done with this. *big siggghh*.
Removes eye makeup effectively. I just pour on a cotton pad, and place over my lashes for a few seconds to remove any mascara & mascara base. No tugging or pulling to remove any last traces of eye makeup. Does not irritate my eyes or contacts. This is an item I always repurchase!
It does it's job. Removes liquid eyeliner, mascara, lipstick, and anything else on my face. It doesn't irritate at all but does leave an oily slick behind. I usually tissue it off and everything is fine.
I was in a drugstore last week and while I was searching for the unmistakable bottle of Neutrogena Eye Make Up Remover, something caught my eye. There was another bottle that looked strikingly similar on the "Clean & Clear" shelf, except this bottle of eye make up remover had a clear plastic green shell and white cap (instead of clear plastic purple with a gold cap). Knowing that Clean & Clear and Neutrogena belong to the same parent company, Johnson & Johnson, I picked up both bottles and compared the ingredients list side-by-side.
EXACTLY THE SAME INGREDIENTS!!!
Special note: Two or three ingredients are placed higher or lower in the hierarchy of ingredients. Otherwise, no differences in the identity of ingredients. For instance, the Clean & Clear product still contains aloe and cucumber like its predecessor, but in a different priorty-order.
The Clean & Clear product is slightly cheaper by $2 or $3. For those who are slightly more budget conscious, or prefer a "less oily" feel (I am sure that J & J re-ordered the ingredients to target the oily/acne-prone market), Clean & Clear's remover may be a great alternative to the Neutrogena brand.
As for a proper review of the Neutrogena product, here's what I have to say:
This is a staple item for me. I have used Lancome's Bi-Facil removers too, but they're ourtageously priced for the basic function that I need it to do. That is, removing 100% of MAC's Fluidline (Blacktrack) and mascara. I don't understand why some people would actually pooh-pooh this product... Not only does it *work*, it works very well. What more do you want it to do? Babysit? Wash your floors?
This is definitely a great eye makeup remover! Works well for all the makeup I use, layers of eyeshadow, mascara and eyeliner. I will never be without this product.
This product is almost as good as the Lacome eye makeup remover. It will gentle remove all eyemakeup including waterproof mascara and eyeliner without tugging on the eye. The price is cheap, and works great so definitely will repurchase. Taking off one lipstick however, since it leaves a oily feeling behind even though the product says it is oil free.
I wish I'd have read about this sooner. I pretty much stashed my waterproof mascaras in the back of the drawer because the new formulas were getting harder and harder to remove. My old standbys; sweet almond, grape seed, and jojoba oil didn't seem to be up to the chore w/o a lot of trouble and then I was left with oily eyes and blurry vision. Neutrogena removes them in a breeze. It also removes gel eyeliner and indelible eye shadows. It's oil-free but not silicone free. Silicone's usually bother my skin but since I'm washing my face after using this, it hasn't broken me out. Make sure you shake the bottle well before each use because the product separates.
Ingredients: Cyclopentasiloxane, Water, Cyclohexasiloxane, Aloe Barbadensis Leaf Juice, Benzyl Alcohol, Sodium Chloride, Dipropylene Glycol, Poloxamer 182, Allantoin, Tripotassium EDTA, Benzalkonium Chloride, Glycerin, Cucumber Fruit Extract (Cucumis Sativus), Potassium Phosphate, Dipotassium Phosphate, Phenoxyethanol
I love it!! It gets rid of my MAC blacktrack fluidliner and eyeshadow in just one step and I only paid $4.59 for two bottles. It takes a little longer for my eyelashes since I wear 2 mascaras and one is waterproof, but it does a lot better than big brandnames' eye MU removers, besides it doesn't irritate my eyes -- a plus for me is that I don't wear contacts. Will definitely buy it again but apparently I got plenty for the rest of the year. I will update if anything changes.
UPDATE 5-02-09 I am switching to Organic Jojoba Oil, it works better for me and doesn't irritate my eyes and skin. Apparently I was getting comedones (whiteheads) out of it, I don't seem to get any with Jojoba Oil.
UPDATE 10-09: I went back to Clinique's Eye/Lips MU remover a while ago, there's nothing like that to get rid of heavy eye make up. I pair it with Olay Cleansing Wipes and they together leave my skin perfectly clean. I'm sticking with them forever.