Hmnnn........after reading several reviews here I hope I can clear up some confusion. Any cold cream you use is not a cleanser in the traditional sense, not to be used as a cleansing agent but rather as a m/u remover. The only way to use this is to smear heavily over your face & eyes, tissue off all m/u, then use a facial cleanser, & hopefully you follow up with a toner that contains a small amount of alcohol such as witch hazel (14% alcohol) to ensure all traces of m/u has been removed. Remember that foundation is a liquid that sinks deep into pores so simply washing your face will not adequately remove it, yet if you follow the 3 steps above your face will be clean as a whistle. And cold cream is not a moisturizer & shouldn't be used as one. Just my opinion. continued >>

After reading so much about this product on the site I decided to get this in a swap as it is not possible to buy this in Germany. The only thing I liked about this cleanser was the soothing fragrance. This is a very thick cream which does not wash off without extremely hot water and a washing cloth. Upon applying this to my face I actualy read the production description again (while in the shower) to make sure that this was indeed a cleanser and not a moisturizer. Definitely not a product for oily and acne prone skin. I did suffer some breakouts after using this twice. I think the only people who benefit from this cleansing product are those with very dry skin. There is absolutely no feeling of clean skin after using this. I have been actually using it on my legs as I do have very dry skin on my body.


UPDATE - based on a kind mail that I received from a fellow MUA user, this product should be used as a make up romover and not a cleanser. OK.. then the manufacturer should write the instructions as such so people understand how the product should be used. By the way, I did wash off with a cleanser. I have used cold cream cleansers from Avene and have not had this experience. As stated, I think this will work great for dry skin types.

I did not strongly dislike this product, nor did I like it enough to purchase again. It seemed to burn my skin. I do not have sensitive skin, so this surprised me. I may be allergic to one or more of the ingredients. I can only assume that if someone has seensitive skin, they should not try this.

Update 2: Egh. It does it's job of getting tough make up off the face but I overrated it last time. Like the scent. Will use this occasionally.

Update: I love, love, love this product. This is the first time in the past several years that I am acne free and have beautiful, soft skin. I'm at the point where I am comfortable using this product alone for my evening cleanse. Before I always followed with a cleanser. I love the cleansing/moisturizing capacity of the cold cream. Thank you, Ponds!



I've been using the cold cream for a couple of months now. I've become a big fan. I especially love to use it now in the dry winter months.

This year was a horrendous year for acne and me. About 4 months ago, I finally had my dermatolist give me hormonal/acne reducing pills, got onto prescription strength Retin A, and my cystic acne has all but disappeared. Because of this medication, my skin was drier than normal. I've since stopped my medication but have continued to use Retin A. Needless to say, my skin loves the feel of Ponds cold cream at the end of the day!!! I massage it in for a few minutes, letting my make up melt away. I follow by tissuing off and a quick rinse with cetaphil cleanser. I am leery of not washing after the cold cream as I tend to have a heavy hand when applying make-up and need the extra wash cycle.

Overall, I highly recommend this.

I LOVE THIS STUFF. I used to have such a HARD time removing makeup. But this stuff does its job. I'm sooo glad I tried this stuff out. It removes allll my makeup for me and leaves a clean feeling afterwards. It's so quick to use, I just wipe it on my face/eyes and wipe it off with a napkin or makeup remover tissue. Although, I don't use it as a moisturizer just because it seems a little too thick for my skin. I would definitely re-purchase this.

OMG, this is HG! Completely cleared up my troubled acne-prone, oily skin. Removes ALL makeup, leaves your skin super soft and conditioned and get this - removes blackheads! My pores are tight and tiny and clog free. And normally I have huge pores :( with ubiquitous clogs. I think this is because the oil draws out the oil in your skin, i.e. blackheads? I'm not sure, but this is the best thing that has ever happened to my face. I can easily chuck that Clarisonic now because this old lady cold cream is nothing short of a miracle! Try it and don't let the "tissue off" factor gross you out. I massage into my face and remove with a dry washcloth. This, in my experience, works way better than washing it a second time after applying the cold cream. That is overload. Your skin does not want to be stripped! Give it a go, you won't be sorry!

I love this! I have awful cystic acne-prone skin and have struggled to find a cleanser/moistuizer combo that works. It's been a week now and my skin hasn't looked this good in 8 years. I don't wash after it and I no longer need a night-time moisturizer.
I scoffed at my mother-in-law for using this for so long, but it's the best. I guess I owe her an apology. :)

The only thing I don't really like is the smell, but I am hesitant to use the Cucumber version because it doesn't have the beeswax (which I think makes all the difference).

I think I know why this product has a high rate of repurchasing-b/c you can always buy it as an eye makeup remover.

As a cleanser, I was thrilled about this. First time using a cream cleanser, and remove it with a tissue saved me so much time! And truly my face didn't even need a moisturizer.
BAD
- the mineral oil as an ingredient scared me off. I researched and I don't read good things about it.
- I don't think this deep cleanses either, I got more blackheads than I had before (previously i was using Neutrogena AHA/BHA cleanser which kept my face so clear, but it was also drying )
-In a way I think my skins not happy with it. It's not helping me to keep my face clear. I am not even blemish prone =(

GOOD things:
excellent makeup remover
very gentle
I stopped using moisturizer b/c it is not drying at all, and helps keep in moisturizer.

Overall, I will repurchase this as an eye makeup remover. I really wish I had liked it as a facial cleanser, I will probably try Clarins cream cleanser and hope that it does what I need it to do

I'm not in love with this product. It leaves my skin feeling greasy and oily, and since I have oil-control issues, this isn't doing me any favors. Also, the smell reminds me of my grandma (and while that's not necessarily stinky, it does make me feel extremely old), so that doesn't please me either. Overall, I would suggest a liquid cleanser as opposed to a cream one, because that insufferable film that Ponds leaves behind after application is something that I absolutely can't stand.

I've heard great things about cold cream, how it's easy on your face and leaves it nice and moisturized. However, after trying it out for myself, I can say cold cream is def. not for me! I hate the way it smells, and the way it feels. After I've washed my face, my face feels gross and greasy and like I haven't washed it at all! When I go to sleep, I like my face to be smooth and clean, not like I've just dripped oil over it. The only plus is that it removes makeup well. I would recommend you try the Ponds Deep Cleanser and Makeup Remover in Cucumber instead; it's not as thick and oily, and it cleanses well and actually makes your face feel clean afterwards!