I ordered this from the shopping channel and it was a big mistake. The costumer service was horrible when you try to cancel an order they hound you and say they'll send you some of their other products. Trying to cancel my second order was a nightmare. The cleanser it's self was pretty moisturizing but it wasn't worth the money. I'd buy this if it was cheaper and they sold it in stores where I could return it without any hassle.
Oh my God. Just - Oh my God. Please do yourself a favor and buy this. I swear to you that it is worth EVERY penny. I can't even tell you how absolutely amazing this product is. Short, sweet, and to the point - This will give you the softest and healthiest hair ever. GO BUY THIS!!! NOW!!!!!
I have to say anybody who is getting a residue after washing isn't rinsing properly.
I have extremely course, dry brittle hair from highlighting for the summer. This stuff has saved my hair hands down. After usage I don't have to flat iron my hair any longer, so a win win in the long run as I am using less products and not using the flat iron.
I let the water run on your head for at least 1 minute (in the shower), after that I put 13 pumps in my hair, focusing on my scalp, then running the product through the ends, rinse then repeat but only using about 5 pumps, then I comb through (product still in hair) pin up with a clip and leave until I am done my shower. Rinse then put one pump in damp hair and then towel dry. This process has left my hair really clean and conditioned.
I paid $38.00 for the bottle, but I no longer have to buy Shampoo and Condition which ran me about $60.00 using Aveda so it is cheaper.
Would I purchase again, yes hands down!!!
First off I have very thick, coarse wavy color treated hair and it tends to frizz a lot. I saw the informercial and heard a lot of good reviews so thought I would give it a swing. At first it felt gross and My hair didn't feel clean at all and felt heavier than normal. I continued to use it for 2 weeks to see if there was any change. But it never grew on me. I DIDNT see any GOOD results and my hair became sticky and felt as if I didn't wash any conditioner out after it was dry. Another tid bit was that after I blow dried my hair and during flat ironing, it created a strong burnt hair smell! My hair was literally being burnt by this because of the residue being left in my hair!!! Even after it was washed out well! My hair didn't have the normal bounce and shine so had to stop. Once I went back to shampoo and my regular conditioner my hair felt normal again. Yes it still felt frizzy during humid days, but I have product that can control that. I'll deal with that, but I will never repurchase this and don't recommend it!
When your husband sighs when he sees the sephora cashier girl ring you up for 45 bucks worth of hair product, you may be doing something very wrong. Or oh so right.
My hair? Dry, color processed into oblivion, flat, coarse. I have a lot of hair, but in volume it is lacking. I hate having stick straight hair that sticks onto my face. I often like hair that is tousled and looks slept in with some texture. My scalp is dry and in the winter it starts to flake like a mother. Every time i shower or brush my hair, i can literally hear hair breakage happen.
Before, i was using a tea tree oil shampoo from Kiehls and regular conditioner and then some drugstore styling products. It wasnt bad, but it wasnt ideal. My hair was so flat that i regularly curled it every night to give it some bounce. Of course, this probably made my hair condition even worse.
I heard about wen from a blogger and since her hair looks exactly like how gods hair would be, i decided to give it a try. Yes, its expensive as hades. I am the type of person who likes the mens 3 in 1 wash since it gets the job done and me out of the shower more quickly. Spending that much money on shampoo didnt sit well with my wallet, but i committed for a week and now am hooked.
1st day: saw very little change at first. I let it air dry, and my hair seemed much more shiny than before, but no noticable magic happened.
2nd use: hair is detangled easily without breakage. My hair looks more poofy, the desirable way. Very soft even after heating styling.
In between washes of every other day: no stinky oily hair, no flakes. WOW! That was my biggest problem. I would snowstorm on everyones black clothes until they slapped me away in disgust. My scalp was no longer over producing oil to make my hair limp.
My hair now is much softer, manageable, shinier. I dont know about color protection, since ive gone back to my natural black brown. My hair is tangle free and doesnt break as easily anymore.
I have to say that the required amounts of pump is ludicrous. I have hair down to my back, and i use about 5 pumps spit into two washes, with a nickle sized amount as leave in. The first few pumps, i evenly distribute on the scalp area, massage, and then rinse thoroughly. Repeat. Then, I wring the water out, comb that little bit of leave in through, add a little water, and then wring it all out again. Once a week, i use a clarifying shampoo and a strong leave in conditioner and let sit for an hour.
My hair is so soft and yet not a bit oily even on the second day. For best results, I rub a little bit of volumizing cream from the No Frizz grey bottle on and blow dry. For lazy summer days, I air dry and the results are very relaxed.
So yes, husband. My purchase is justified. Go away and use that 3 in 1.
My hair type: I have naturally dark blonde hair that has been (lightly) lightened using Sun-in and Sheer blonde; it is a little damaged but not horrible. It is oily at the roots but pretty dry at the bottom, not thin or thick, and wavy. It is about mid back length.
Performance: I am very impressed with Wen for the 3 weeks I have been using it. I bought the Sweet Almond Mint Cleansing Conditioner at Sephora. The smell is great and the mint gives a little tingle on the scalp (like Dr. Bronner's mint soap). I noticed a small difference the first time and gradually more each time I have used it since. I have played around with the number of pumps, how to massage/brush it in, rinsing it out, and found out that I prefer to use about 10 pumps, massage it in my scalp, let it sit while I wash my body, brush it with a wide tooth comb and then rinse it with cool water. A few times I blew my hair dry after experimenting and would have oily areas; this usually occurred when I either didn't use enough product or didn't rinse it out well. Now my hair is soft, well moisturized and looks great when it is styled or just air dried. Some people have claimed hair loss, I have not experienced this. I think combing your hair in the shower makes it look like you lose more but don't (just my opinion). The only other hair product I ever use is Moroccan Oil on the ends when I heat style. Which brings me to.. price...
Price: I paid around $32 at the time. I am almost half way through the bottle and it has been 3 weeks. I anticipate one bottle will last me 6 weeks to 2 months. It does replace shampoo and conditioner so I save money there. It has improved the health of my hair and my confidence which I believe is also valuable. It is sold by the gallon which makes the product cheeper per ounce. Everyone has a different experience so I would try a small bottle before spending $170 on a gallon.
I have recommended Wen to my mom and friends. I am very happy with my experience. I will continue to purchase and use Wen. I hope you will find this review helpful on your journey to great hair!
I'm surprised at the low rating. Generally I only buy products that get 80% or higher on here, but this one makes me rethink that practice, as I love love love this. I think it depends on your hair type.
First off I do not use the 16 pumps they say to use, according to their website that is the total pumps to use and you are to put half that amount in then rinse it out, then put the other half in and leave it in for a few minutes.
I did that for the first week then switched to 6 pumps total, I squished it around and left it on for a few minutes before rinsing out. I use my regular styling stuff.
Every 1 1/2 to 2 weeks I use a regular shampoo, something from Lush.
My hair has never looked better, and I had bleached it to the point that when wet it was stretchy and broke off super easy. There is no breakage or hair loss, I have normal, silky beautiful hair.
Judging from the reviews if you have dry or damaged hair then this will be a godsend. I like the pomegranate too but haven't tried other scents.
If you get a kit from a showcase store or their website you get two bottles and a bunch of other stuff for $60 (I like the mask, not crazy about the styling stick but for that price I just give them away).
My hair is wavy, fine, and frizzy. My straight-haired friend gave me a sample of this stuff after raving about how soft and silky it made her hair. Considering how annoying my hair is, I wasn't expecting miracles from any product (especially in the humidity we've had lately), but I was still disappointed in how this turned out. I followed the directions on the container, scrubbing and rinsing for several minutes at a time. After I got out of the shower my hair was unusually tangly. It looked okay the next day, but only after I put a lot of cream on the ends, and even then it was a lot drier than usual. And the day after that, it was frizzy, flat, and disgusting, when normally my hair would not even be dirty yet. My hair is pretty dry so I normally only wash it every 3 days with sulfate-free stuff and I already know how to get my hair clean without the lather-- so it wasn't like I just didn't know how to use this product properly. I could probably get the same results if I washed it with a bar of soap. I've used a lot of sulfate-free cleansers in the past that are a cheaper than this product and work a lot better. I will not be buying it for myself.
I was thinking of trying this until I went onto PISSED CONSUMER.COM. Please read everything these consumers are saying about the product before you buy. This is my WARNING to all.