171 reviews

40% would repurchase

Package Quality: 3.5

Price: $$

Package Quality: 3.5

Price: $$


on 2/20/2010 11:50:00 PM

Age: 19-24

Skin: Combination, Fair-Medium, Not Sure

Hair: Blond, Other, Other

Eyes: Blue

I bought this basically because I thought the packaging was kind of sleek and cool looking. (used it with the matching conditioner) I wasn't really in need of shine in my hair but just wanted a regular shampoo. Well, not only did I not get shine, I didn't even get soft, clean feeling hair. This stuff left my hair dry as can be. Made it so hard to brush out tangles and just left it feeling lifeless. Kind of straw like really and every time I used it, I just wanted to wear my hair pulled back rather than down because it was so dull. Now it sits in my bathroom cabinet because I just hate throwing things away. :( I will not be buying it again!

on 2/5/2010 9:14:00 PM

Age: 19-24

Skin: Normal, Fair-Medium, Not Sure

Hair: Black, Straight, Medium

Eyes: Black

I am not a fan of this product. Until about half a year ago, I consistently used this product for YEARS for as long as I could remember. However, the shampoo/conditioner made my hair fall out like crazy! When I was younger, it never seemed like my hair fell out a lot, but a year ago I noticed a large amount of hair loss. I seriously thought I was going to be bald...Before even finishing up my last bottle, I decided to stop using Pantene and try out Garnier Fructis. Now my hair does not fall out as much, and even my family has noticed the difference.

on 2/4/2010 1:31:00 PM

Age: 19-24

Skin: Combination, Medium, Warm

Hair: Brunette, Wavy, Fine

Eyes: Brown

This is, hands down, the worst hair product I've ever used, along with the conditioner. All of Pantene's shampoos are incredily harsh and full of damaging chemicals but this just outdoes them all.

It makes your hair squeaky clean, in a bad way. I started getting huge white fluffy split ends after a week even though I use a treatment everytime I wash my hair.

The reason I went on using this is fairly ridiculous - this shampoo strips colour like nothing else. I had a rather nasty accident with a semi-perm box dye that turned my hair jet black instead of brown. I knew Pantene shampoos were harsh and started washing my hair with it, and my colour basically washed down the sink. 2 weeks after I dyed the water that rinsed from my hair was still brown. If you have coloured hair, DO NOT use this shampoo because it will strip your colour in no time.

0 lippies from me.

on 2/4/2010 9:40:00 AM

Age: 36-43

Skin: Dry, Medium, Warm

Hair: Brunette, Wavy, Medium

Eyes: Brown

I like it! This clear shampoo smells fresh & cleans my hair very well without leaving it feeling coated, greasy or stripped. My hair feels comfortable (if that makes sense to anyone) & feels primed for the matching conditioner which I apply next (it leaves my hair super-soft & silky!). Only $5 at Duane Reade (or $8 for the larger bottle). Great price! Happy to get good results. The shampoo is in a clear upright bottle & the conditioner is in a white opaque upside-down bottle. The flip-caps are virtually impossible to open! I have to use a towel to brace my thumb on the cap & practically break my hand getting it to open. At least I know they close securely. But I have to leave them open to avoid the struggle each time I use them. Terrible packaging, great product! Very light feeling hair, volume, sheen (I have colored brunette medium-thick hair that's crispy-damaged from over-bleached highlighting). My hair texture feels healthy & normal again, only BETTER.

on 2/3/2010 10:27:00 PM

Age: 19-24

Skin: Dry, Fair, Not Sure

Hair: Brunette, Straight, Fine

Eyes: Hazel

this is the worst shampoo and conditioner EVER i tried it a year ago, and i was really excited to have shiny hair but it DRIED it out soo bad... very disappointing!

on 1/22/2010 11:51:00 PM

Age: 18 & Under

Skin: Normal, Fair, Cool

Hair: Blond, Wavy, Coarse

Eyes: Blue

I agree with the reviewer below, though I never had a problem with hair loss. I stopped using this because it was very drying and it really damaged my hair in the long-run. Now my hair is really healthy and silky smooth because I started taking REALLY good care of it (heath protectant, coconut oil hair conditioner, Joico K Pak shampoo + conditioner, Chi Silk infusion, etc.) like never before. I really don't recommend this product because it will make your hair ends split and it will make your hair look really dry, dull and lifeless, thus extremely tough to style. Plus, I guess it is probably part of why my hair got so damaged. Probably wouldn't have needed all those extra products to pamper my hair if I haven't foolishly given this crap a shot.

on 1/21/2010 1:27:00 AM

Age: 19-24

Skin: Dry, Medium, Not Sure

Hair: Black, Other, Other

Eyes: Brown

Pantene made my hair fall out!! I've been using this shampoo and conditioner for almost a year now, at first it was kinda ok, made my hair pretty shiny and clean-feeling. But after awhile, my hair started to look very dull and just gross, I started getting tons of split ends, and it became very difficult to style. In the past month or two, my hair started falling out way more than usual, my hairbrush is totally full of it. My hair looks wispy now :(. I began to suspect it might be Pantene's fault after hearing from a friend that Pantene is super bad for your hair, so I looked it up online and spent hours reading horror stories just like mine. Went right to my shower and threw that crap in the trash! Drove to the store and bought the Organix Coconut Milk Shampoo and Conditioner and OMG I LOVE IT. My hair feels like frickin silk, it styles really easily, it smells like yummy coconuts... and it doesnt fall out all over my bathroom floor!! Highly recommended. Anyways, I had forgotten what it felt like to have beautiful hair, so the moral of the story is DONT USE PANTENE!! It may look good for the first few weeks or months or whatever, but it is ruining your hair from the inside out, killing it slowly so you dont even realize it until BAM! Half your hair is down the shower drain. Beware!

on 1/9/2010 9:13:00 AM

Age: Unknown

Skin: Other, Other, Not Sure

Hair: Other, Other, Other

Eyes: Other

Smells good but is a severely stripping shampoo, and even with the ice shine conditioner it has left my hair very dry. Smooth, but flyaway. I think this is a good clarifying shampoo for once a month or so,but other than that, it's dry-out city.

Age: 18 & Under

Skin: Acne-prone, Olive, Not Sure

Hair: Brown, Wavy, Medium

Eyes: Brown

-smells okay

-TONS of buildup
-doesn't really make my hair shiny
-makes my hair fall out
-and doesn't clean my hair at all

on 12/14/2009 9:07:00 PM

Age: 19-24

Skin: Normal, Tan, Cool

Hair: Blond, Wavy, Fine

Eyes: Green

I never really used Pantene, because everyone kept telling me crap about how it supposedly coats your hair with wax or whatever... My mom has used Pantene products for years though, and she honestly has the thickest, shiniest hair I've ever seen on anyone outside of a hair commercial... so I decided to try it, because if it works for my mom it can't be that bad.

I got the Ice Shine because my hair is thin, dull, dry and anything but shiny. That and the fact that it was on sale.

Anyways. I was so excited to use it, and when I finally did, I fell in love. I'm definately sticking with this for a while. I dont know how well the shampoo works on it's own, but I use it with the Ice Shine conditioner (thats how it was designed to be used) and my hair SHINES. Like for real, my hair is soo over processed and dry lately I didn't think it would do much, but my hair is actually reflecting light (aka shine) and looks super healthy! I can't wait to wash my hair again. Highly recommend.

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