I've re-purchased this product twice. Used it in both soft water conditions and hard water conditions. As one of the reviewers mentioned, this cleanser is really good for fragile oily, acneic skins because most face washes dry out the surface of your skin too much and serves only to make it even oilier.
I started using this in earnest when I was on acne medication. I didn't like Cetaphil and needed something slightly, just slightly, stronger to get rid of the excess surface oil. This did the job. Halfway through my acne meds, I had to move from the tropics to London where the water is very hard. This performed really well in hard water conditions. It felt clean without leaving my skin dry. I am at the end of my second large tube.
This product carries many claims such as makeup cleansing and mascara removing abilities. I want to fault Fresh for such audacious claims, but I also understand that they are an American brand. And the market demands amongst mainstream North American consumers is a single step (foamy) rinse-off cleanser that will remove everything including waterproof makeup. Alas, there really isn't such a product that will do it for full face makeup. You do need an oil based (cleansing milk, oil, cream) product to break down makeup. Asian brands take double cleansing as a standard process, and increasingly, British brands, even drugstore ones are doing this combination beautifully (sometimes even better than Asian brands).
Taking all that into account, I will let the audacious claims of makeup removal slide because this is a very good gentle 'foaming' face wash that is quite universal. My gripe is of course the price, and despite the large tube lasting me wayyy past the 6 months expiry date, it is still quite a bit of money to pay. Most face wash will last similarly long so it is quite an expensive purchase. I'm running out of my second tube and wondering if I should repurchase a third tube.
Don't buy this if you want a one-step remove all, nothing does that, except maybe for Cosmedicine's dual phased cleanser, which may leave a residue. Don't buy this if you think it will 'tone', there is also no such thing. It's like expecting 2 in 1 shampoos or 2 in 1 laundry detergent (they exist) to do the job well. Toning (based on European skincare school of thought) is a step to rebalance skin pH, remove hard water residue, moisten and prepare skin for the next step. So, no you cannot have a 2 in 1 product for this.
Buy this if you want a gentle face but effective wash that leaves no residue, won't dry out active sebaceous skin, won't strip combi/dry skins and something that will behave well in different water hardness when you travel. Finally, get this if you want a gentle cleanser that works well with a Clarisonic or as the second step in a double cleansing routine.
I decided to try this product after reading quite a few positive reviews on it and reading some other places that it was rated in the top 10 facial cleansers. Well, I am disappointed in this cleanser. It never removed all of my makeup or made my face feel really clean. I always removed my makeup before cleansing with it. Also, after a few days of using it my face was becoming irritated and breaking out from it. I stopped using it (which stopped the irritation again) and gave it to my mom to see if it will work for her at all as she has a completely different skin type. I wish I had saved my money on something else!
I received this in a sample size and since I was on the market for a new cleanser at the time and it seemed like a great cleanser, I bought the full sized version. Now after using almost the entire bottle, I have come to the conclusion that it's just an okay cleanser. Lets start with the positives first:
-does remove most of my eye makeup (and I can wear pretty heavy eye make up at times) and my waterproof mascara
-has a nice cooling sensation and the gel-like translucent fluid is easy to apply with hands and massage into skin
-I've noticed it doesnt remove all of my facial makeup (bb cream and the foundation I sometimes use) and I would have to go over it again with Bioderma. I think if I had a Clarisonic or something to rub my facial skin with the cleanser, more makeup would be removed.
-This is a little bit drying, so moisturizing is a must afterwards.
-This product claims to "elasticize the skin" and "balance and tone skin", but I haven't see much of that or a difference in my facial skin. It does feel a little tight afterwards, but I think it's more cause it's kind of drying.
Like other reviews have mentioned this cleanser does not lather up much, but I have found that a small pea-sized amount is enough to cover the face. The cucumber smell is also not too bad, though I can do without it. Overall, with the high price and the average results, I will not be repurchasing as I'm sure there are better cleansers out there.
I'm surprised to find bad reviews for this product. Okay, so the smell might not be so great, but it smells mostly like cucumber. I think most people should be able to handle it no problem. It never bothers me or my husband.
This is the best facial cleanser I have used and the one I always come back to. I tried to find alternatives (hopefully cheaper) for it but there doesnt seem to be any!!
It's super gentle and you don't need much to use. I use it by itself or with my clarisonic and the product doesn't particularly lather well but that's okay with me.
I first received a sample from Sephora and liked the scent. It's a very basic cleanser and at the time I kind of liked it. When the sample ran out, I decided to buy the small travel size one to test it out a bit more since my skin is very troublesome.
I have very dry sensitive (and a little acne prone) skin that's also oily on top. The description of this product claims to be soothing, gentle enough for every skin type, helps maintain moisture in your skin, and doesn't strip your skin of oils.
Whatever it is that's in this tube, it's not working me.
After prolonged use, not only it did nothing for me, but the cleanser proved to too drying for my skin. Feels very tight after wash, a little hot/red, and my skin would flake a little.
Too bad for me as I quite like the scent, but I bet I can find something better for this price.
I think this cleanser is way overpriced. It smells natural and nice, but for $38 for a cleanser I expect miracles. This is just a regular cleanser. There is no difference between this gentle cleanser and other drugstore brands.
A very good basic cleanser, and it gets points especially for being basic since a lot of cleansers are unnecessarily drying or complicated with ingredients. It doesn't burn while removing eye makeup. It removes makeup/sunscreen thoroughly. It has a calming cucumber scent. Gels in general have great texture.
Fresh is infamous for overpriced items, but I have really enjoyed most of what I've tried from the brand (rose mask, lemon balm, brown sugar scrub, soy cleanser). They make skincare pleasurable with great scents and textures, very spa-like. If you are results oriented, this is not the brand to try. It's about the experience for the Fresh clientele.
If you want a more affordable gel cleanser with perfect ingredients, try REN's Mayblossom cleanser. I keep both, but I only use Fresh's when I wear more makeup than normal. Even though Fresh's is excellent at cleaning, it surprisingly doesn't dry out my skin at all. Overall, I'd still pick REN's before this because of the price point ($30 vs $38 for 5 fl oz) and the purity of ingredients.
Cons: price, ingredients are middle (not harsh, but not great)
Pros: gentle, thorough, doesn't burn in eyes, soothing, simple
Acne-prone, super oily, sensitive skin (yup, lucky me).
I originally bought the smaller size for $15 at Sephora on a whim. I've always been looking for face cleansers, and I was like, "Hey, why not..."
Changed my life.
I use this to remove my makeup at the end of the day along with my Clarisonic (with the acne-prone brush head). I thought the smell was kind of strange at first, but it's grown on me. It's comforting, in a way. Not really "fresh smelling," but definitely not off-putting either.
The texture and consistency of the cleanser is a lot like Cetaphil. It's white-ish clear and kind of gel like; it foams up more than Cetaphil does, but it definitely doesn't get very foamy at all. But that's okay. I like that it doesn't strip my skin of its moisture (even though I have oily skin, cleansers that strip away all the oil just make my skin even more oily in the end), and that it's really gentle. It doesn't irritate my skin at all. I only use it at night; in the morning I just wash my face with water or use Cetaphil.
I ended up buying the larger size cleanser for $34 I think when I ran out of the smaller sized one. It did take awhile for me to run out though...a good 6 months, I think?
I think I found my new favorite cleanser. The only downside is that it's expensive, but hey, I think skincare is worth the price.
It's pricey considering the amount of product.
It lasted around 3 weeks when used daily twice.
Does not sting at all & it's very gentle on skin. If it only it's cheaper.. sigh.
My skin is sensitive and dry with oily areas around chin and nose area with black heads. I have sometimes bumpy skin on my forehead as well.
This cleanser really did clear up most of my pimples, made my skin feel soft and radiant.
It did not make my face feel tight afterwards but gave my skin a calming feeling.
I used it morning and night and also to take make-up off and it did not sting nor irritate my skin. Its smell is light and refreshing.
Overall a great cleanser, my skin is soft and hydrated.
My only fault is it is expensive.