A little goes a long way on this or it will wear your hair down. It's not greasy, like serums tend to be. I like to mix this with my gel, so keep it less crunchy, but I only need a little more than a pea-sized amount for my shoulder length, curly on the thin side hair. It lasts for years if you use it like this. I even go through it slower because I don't always need to use it. It's best for me when the air is dryer, so my hair feels dryer. I also used it all the time when I used to dye my hair. There's no offending scent. I'd be interested to try the new formula to compare it.

I thought I would love this stuff because I love the regular silk groom serum. However, the creme form is not as good, and leaves my hair feeling weighed down. I have found that I can use a wee bit on the ends of my hair and it does ok, but not all over--too greasy. I will not repurchase after I finish this bottle. The packaging is nice, though.

Even though the formula may have changed slightly, this stuff is still amazing. It's great on dry hair in between shampoos. Adds an instant coat of shine and smooths flyaways. Maybe a little pricey, but I've wasted way more money combined on other products that didn't work, so IMO it's well worth the money. Your hair will thank you!

Couldn't live without this stuff. I have long (past bra-strap) hair that has an irritating wave and is on the coarse side, which I blow-dry straight. I also use straighteners on the fringe. I use a generous penny-sized dollop of this on towel-dried hair with four squirts of Redken Smooth Down Heat Glide before drying with an ionic drier, and I'm left with smooth, soft, conditioned (and *straight*) hair. No greasiness or producty feel to it at all, and using this and getting a trim every six weeks is what I credit with my total lack of split ends. For extra sleekness I might use a silicone spray, but I usually don't bother.

I love the smell (although it doesn't last), and it's wonderfully moisturising. You don't need much, so although it's expensive it lasts a long time...but I *hate* the packaging. It comes in the standard Kiehl's bottle, and it's a real pain in the neck trying to get the last bit out.

This is not good with my fine curly hair.
I think this is suited to thick, very thick and coarse curly hair. If it was rated by someone under that category I am sure it would get higher marks.
This product gets great reviews and it was sold on me but it doesnt work.

When I apply this to calm the frizz on my fine curly hair it makes it hang. It is like a moisturiser for the face in texture and it feels gooey, gluey and heavey on my hair and eliminates the bounce I has and makes me look drowned and gives my hair a greasy feel.

It feels like you may as well stick your hand in some moisturiser and place it in your hair. Which of course would be good with thick parched hair.

I have thin black curly hair and this even shows up as a white paste and doesnt sink in quick. I dislike the sun lotion smell also.

I really do not rate this well.
I dislike the pot which is also like a glue pot or a sun lotion bottle. I am glad I have a small 30ml pot and I would advise anyone to test before they buy. I had high hopes and this is not anything as I imagined.
I will not buy it again for my fine curly hair but I can see that this would help with bushy frizzy thick hair just not for wispy types.

I use this creme as a leave in conditioner on the lengths and ends of my hair, i don't like the scent but the results are better than any conditioner i have ever used, my hair is soft and shiny after blow drying and being flat ironed and when i curl my hair the curls are more easily created. I like the product because its a combination of leave in conditioner, heat protector, and styling creme.

It does what it is supposed to do when used according to the directions. Nothing to write home about and will not buy again, it is expensive. I'm sure there is something else out there that will work just as well.

I have dry, thick hair and tried to use this to help the ends of my hair, but it didn't do anything for me. I use John Frieda's Brilliant Brunette Shine Shock, which is a lot cheaper and it's my HG. It does everything I hoped the Kiehls product would do at a fifth the price.

I like this stuff, but I use very little of it at a time. I have long thick hair and got a tiny sample bottle a few months ago and use it now and then when I want sleeker hair or my ends feel dry - always in wet/damp hair after showering, always only towards the ends, not near the scalp.
It makes my hair sleeker and shinier, keeps it from getting dry without getting greasy. It does have a bunch of different oils though so I wouldn't use it if I had oily hair, or close to the scalp, or get it on my face. There are lighter products to control frizz.
Kiehls are generally very high quality, non-irritating, and don't test on animals, earning this stuff a 4th star despite the price.

I bought this sometime back and used it a couple times and HATED it. I was disappointed. But here's the thing that changed my hate to love ... I was using it on dry hair. While towel drying my hair while back I just grabbed the first thing I came to as this was it ... and I used a LOT. Whoa, now I know what all the hype is about. So, for me anyway, this works wonderfully when used on wet hair - my curly thick hair dries with such pretty shiny curls with just enough separation and no frizz ... I can just scrunch and finish off a bit with a hot iron. SO, if you are not having any luck with this, try it on WET hair. I love it that way ... but I will never put it on hair that has been dried again. The smell is weird but I kinda like it.