I was looking for the perfect waterproof eyemakeup remover, and the gal at MAC said this stuff would take everything off...which it didn't, and it clogged the pores around my eyes (I always use oil free and failed to notice this one wasn't) so I had little white bumps around my eyes. Plus it was expensive, after using it for a few weeks, I ended up tossing it.

This is the best makeup remover I have come by - Lancome's BiFacil is 2nd best, but takes a little longer to work with to get everything off.
I only have to use a small amount of this to get all mascara, eyeliner and eyeshadow off in 1 minute for both eyes, so that's pretty good in my opinion. I love the safety lid too, for when I'm travelling, and it will never spill out in my traincase :D

This removes all traces of makeup, seriously.
I know some people are turned off by the oiliness, but as a matter of science, oil-based removers are far more superior and will remove even waterproof products in a sweep.
All oil-based/ 2-phase removers work the same way - since MAC is cheaper than Lancome or Shiseido, I have switched to MAC.
If you wash your face first (I use Shu uemura cleansing oil), you don't need very much of this remover at all. If you use this remover alone, you would need more of the product, but of course it still removes all traces of makeup.
I use this together with Shiseido cotton pad, to be more gentle on the skin around my eyes. I don't need to rub hard with this remover; just hold it on the skin and then sweep gently.
The bottle design is not the best - it's easy to pour out too much or to knock over an opened bottle and spill everywhere.

I got this at the recommendation of my fave makeup artist at my local MAC counter. I thought it looked cool and at the time I was using oil based makeup removers.

It works really well, takes the makeup right off!!! I can't complain about this product, it works and is great! Thing is, I have switched away from using oil based removers because I don't like any residue left on my lashes.My skin is oily and then I put mascara on and if I don't make sure every bit of that oil is off, then yeah, smudgies.

I just use tearless baby body wash now to take off my makeup. Though, this product works like a charm, if you aren't lazy haha.

My favorite eye makeup remover. I prefer this over lancome bifacile which I used for years becaue this one's cheaper and it works the same if not better.

At first I hated how oily this product was, but it removes waterproof mascara like magic! I use this everyday and it takes 2 seconds removing my eye makeup and mascara. I use this with a Shiseido cotton pad. Although this product claims to be an eye and LIP makeup remover, I would not want to slather oil on my lips, so I just use it for the eyes. :)

I just picked up a bottle yesterday. I was skeptical that this would really be better than my Rimmel makeup remover (which is just OK)....would the price really justify the results? The answer is that I was impressed. I fully expected to try and return the bottle but now plan to keep it.

This product has worked the best for me. Due to allergies and runny eyes, I wear waterproof eyeliner and mascara. This is the only makeup remover that seems to do the job. I haven't had any stinging, however, it is super oily. I usually wash my entire face after using this on my eyes. Like most MAC products, it is pricey. I have repurchased and will continue to do so because I hav found that it works the best for me.

I love this product! It works great. I have never been able to find anything that takes off my MAC fluidline or waterproof eyeliner. I tried everything and that stuff would not budge! But this stuff, you barley need to scrub just by dabbing it, it lifts the makeup away. I wish it was bigger for the price because if you use it everyday, it does not last long at all. But overall, very good at removing makeup gently and easily.

I was using MAC's Cleanse Off Oil for eye make up removal before this but I started using the Gently Off Eye and Lip Makeup remover. It takes off waterproof mascara and gel liner in a cinch! Also great for removing those dark lipsticks completely. A little goes a long way, so a bottle should last you a while with normal use. I will more than likely continue to use this product.