Frist off, it's a very gentle, great cleanser. But it won't remove your make up though. It does leaves your skin feel great, tighten, and very clean. I use it in the morning only, since I use pro activ at night. I do love it, it last 4EVER really, I'm not sure if i'm gonna be buying it again, cause i think there are other cleanser that would work as well but a lot cheaper at the drug store. And since I have a clarsonic, I don't think I need an extemely expensive cleanser

I only use this cleanser at night in conjunction with Shiseido's "The Skincare Cleansing Massage Brush", and the two work perfectly together. It takes off light face makeup and my sunscreen. I actually can use less product because the brush lathers up the cleanser surprisingly well. This cleanser is really gentle, I know because I've gotten it in my eye before and it did not burn, haha. Overall, the cleanser does everything it claims to do.

(Overall: 4, Price: 5, Packaging: 5, Repurchase: No)

I remember I tried this years ago using hard water and it dried out my skin like crazy. But now, with soft water, it didn't dried out my skin like before. It just cleansed my skin thoroughly without stripping or irritating it. I even used my Clarisonic Mia on it. It's a cream-type foaming cleanser with a floral scent. It's not going to get a perfect score from me since it burns my eyes. For that and the price, I won't be repurchasing.

I really like this face wash. It cleanses really well, removes all my makeup, and does not dry out my face. An added bonus is the scent - I am in love with the light tea scent! I am sad that it is so expensive because I like it so much. I wish they sold travel-sized ones (like a <3 oz bottle) because I need one for when I travel!

If you have Dry and/or Sensitive skin type, I would not recommend this. I have dry cheeks (depending on what I use) and sensitive under eyes, and this totally dried them out until they flaked :(

This is the most expensive face wash i had tried but i think it's worth every penny....it saved me from having tight skin throughout harsh winter weather in canada......it moisturizes well without any residues on your face....and smells so lovely.........anyone out there who has been looking for a good face wash must try thiss outtt.......

I love this cleansers, it remove my make up, and it make me feel really clean when im done using it. a little dot is all you need to clean your entire face. yes it is expensive but you would have it for 2 yrs because you dont need a lot. so your are getting a bang for your buck. it smells great and it not harsh. it does leave my face feeling dry.

However, it is meant to be use with the soften lotion, after i put that on it makes my face feel so soft and supple. read reviews on the toner/ lotion for those who feel thier face felt too dry. great product and i dont mind the money because it last for ever and gives great results

This 'extra gentle' foam was very tough on my skin. It did clean it well, but dried it out like crazy, which is a pity since I really like the consistency of the product. WIll not repurchase

Shiseido has to be one of the best skincare brands I've ever tried. My best friend introduced me to the brand while I was in college, and I've been impressed ever since. It's tempting to try new and exciting products, but I always go back to this formula!

The Skincare Extra Gentle Cleansing Foam is very gentle to the skin (though you shouldn't rub it in your eyes, as with most lathering products) and takes off makeup, dirt, and oils from your skin. Due to its gentle formulation, however, this isn't a product that will guarantee the removal of extremely heavy or waterproof makeup, especially in the eyes. A second makeup remover would be recommended for that purpose.

In terms of packaging and product application, the cleanser comes in a flip-top tube, and only a small (pea-sized) amount is required to generate enough lather for the entire face. Massaging the whole face with the foam allows the dirt and makeup to come clean, and rinsing with water leaves your skin gently cleansed, with no tautness or feeling of dryness. This is great for morning and night.

If you have sensitive skin, and are looking for a gentle, all-purpose cleanser for day and night, this is a definite recommendation. (The product is also lightly fragranced, and should appeal to everyone with sensitive noses.) Using this product in conjunction with the softener and moisturizers will also complete your regimen. One of my all time favorites, an HG:)!

This is my HG cleanser. This one is really gentle. But it does perfect cleaning job. My skin is dry to sensitive type. So I have tried the highly recommended products, like the Cetaphil cleanser for dry skin and also the one for oily skin. The first is too gentle to clean anything and the latter is too harsh. I got the break out after using the Cetaphil product. However, when I switch to this Shiseido cleanser, my break out was under control. And my face feels really soft and clean after rinsing my face with water. I love it very very much!