Well I'm on my 3rd bottle of this. Got it because of Paula Begoun pick, and find that it is indeed gentle and has a pleasant natural fragrance and consistency. Also like the pump.
I have dry, sensitive rosacea prone skin and this works well for me. I used to use Vichy Extra Sensitive Cleansing Milk, and find this one does the trick and is cheaper and nicer packaging.
Tip: discovered that it works better if you do wash your face with lukewarm water so that it's wet before you apply the actual cleanser. apply with hands, massage, rinse off and pat dry with towel.
I follow up with Bioderma Sensibio H20 miscellar lotion in the evening to get rid of makeup.
It's an ok product and not to expensive. I was hoping it be like cetaphil but not quite. I find it works better on me with dry skin then I rinse it off.
I thought this thick, lotiony-type of cleanser was just what I needed to efficiently remove makeup while moisturizing my dehydrated-yet-oily skin, however I found that this is far too thick and comedogenic. I broke out soon after trying this, and even trying to use this as a precleanse makeup remover failed miserably. Now this product just lays around the house collecting dust until I figure out what to do with it next...
I had to switch cleansers when dove discontinued their face line two months ago and it seemed to be fine at first but after a few weeks I started breaking out like crazy!! I was break-out free for 5 years while using dove and now I am having the worst breakouts I've had since I was 16!!! Do NOT buy if you have really sensitive dry acne-prone skin!!
I've been using this cleanser for about 2 years and i'm a huge fan. It's really gentle and doesn't dry my skin out. I have combo skin so finding something that doesn't leave my skin too oily or too dry is hard but this does the job. I use it every night before bed (i use a gentle scrub in the morning) and don't have to use any moisturiser afterwards which is a plus for me as i don't like going to sleep with too many products on my face. It leaves my skin feeling clean and soft, but not 'squeaky clean'. It does a pretty good job of removing dirt and light makeup however i have to use a makeup wipe if i'm wearing heavier foundation, etc because the cleanser doesn't get it all off. This doesn't bother me but i guess it could be annoying for someone wanting a multi-tasking product. I pay around $13AUD for it and the pump bottle is great.
I credit this product with clearing up my skin and perfecting my skin care routine. I don't have a lot of acne at any given time but I always used to have at least one breakout on my chin or lower cheek area, and they would often be bad ones (that would take days to heal - doesn't help that I'm a picked).
I used to use a lot of salicylic acid products to try to keep my breakouts down and it would work better than using nothing but it's SO much better now. I use the neutrogena cleanser twice a day and moisturize with avocado oil. Every 2-3 days I use a 5% BP cleanser and once in a blue moon I use something exfoliating.
Anyway, I highly recommend this product!
I usually love neutrogena but will absolutely NOT buy this product again. When I first tried it, I noticed that it had the consistency of a lotion against my skin. I ignored it because my face felt great. Within two days, I noticed red blotchiness and tiny burning pimples all over my face. I thought "Ok, maybe my skin's trying to adjust". Then the big breakout on my forehead and cheeks! In short, this cleanser irritated my sensitive skin. My face has cleared up since using I've stopped using the product. The only saving grace was that the store that I bought it from graciously offered a refund.
Me: Sensitive, acne-prone skin that's dry around the nose and cheeks and oilier on the forehead and chin
What you get: A makeup remover, maybe? I dunno, this burnt my eyes and left an irritating internally saturated and greasy feeling to my skin - almost like someone had poured wax into my pores. I broke out and felt as though my face was burning after a single use. Not a pleasant experience. Dirt cheap (I got it as a bonus product in a sample pack), so this is maybe an option for people with seriously hardy skin who just need something quick for their skin.
What you don't get: An "extra gentle cleanser". My face disliked this product from the get-go and I wouldn't recommend it to anyone who has difficulties finding skincare products. The makeup removal power of the cleanser is mediocre and it burns if it makes contact with your eyes.
Recommended for: People with the textbook definition of normal skin who need a cheap face wash.
I use it to only remove make up in the shower. I massage it on dry skin for 30 sec, rinse face and follow with a gel cleanser (Aveeno for now; another 30 sec). I used to use toner afterwards to see if any residue gets left, and the cotton pad has always been clean.
Edit: I stopped using it because it began to tingle my skin. Maybe because there's alcohol in it.
When I got this cleanser, my skin was very raw, itchy and irritated around my eyes, nose and mouth from a reaction to Mario Badescu cleansers. I was looking for something gentle for the morning that would clean my oily t-zone and not break me out. I did a skin care board search and decided to try this. This cleanser worked really well for what I needed, gentle morning cleansing. My skin felt clean and soft, was not red or irritated and I had no break outs. That being said, I only gave it 3 lippies because I can only use it in the morning. I tried it at night once and cleansed twice to remove makeup and by the next morning I was breaking out. The packaging is okay, pump is hygenic but doesn't lock. I would repurchase, but only if my skin becomes irritated again.