There is nothing gentle about this product. I bought a sample pack. The minute I opened the pack I could smell the alcohol (yes, my nose is that sensitive). I thought, well, maybe that doesn't mean anything. I tried the product, and it burned. Unfortunately, the only product that doesn't bother my eyes is the Lancolm Bifacile - I say unfortunately because of the price. But, I guess that's the way it goes.
I used to LOVE this product. It wasn't greasy, was non-irritating, and worked very well for me. At some point (the company tells me it was last summer), they reformulated it into one of those bi-level products, where half of it is oily, and you have to shake it before use. Apparently, at the same time they started adding the preservative benzalkonium chloride to it. I am very allergic to this preservative. I couldn't figure out why my eyes were always tearing in the morning, and thought it was my sinuses. The nurse I spoke to through my health insurance recently suggested that my eyes are experiencing some kind of inflammation, so I went back and read the ingredients of this product, and that's when I realized what the problem was. I stopped using it, and both my eyes and nose have cleared up. Most of the other Paula's Choice products are great, but I wanted to warn people that even with trusted brands, you have to read the ingredients!
However, I should add that the company was very nice about refunding the cost of all of the bottles I had stocked up on, regardless whether I had purchased them recently, because I had a reaction.
Okay, let me start by saying that to me, Lancome Bi-Facil is the gold standard to which I compare everything else. But its just too expensive.
So how does this stack up? Pretty well. It has a scent like no masking agent or perfume has been added, which is good, because its one less thing to potentially irritate the eyes. I only use makeup remover to take of my eye makeup, not my whole face. I rely on my cleanser to remove my face makeup.
This broke down my mascara quickly and cleanly, and had a less oily feel than Bi-Facil, and spending $15 is much better than $24.
This product has silicone, & it feels slippery & oily but technically its oil-free. Its like saying alcohol is moisturizing b/c glycerin belongs to the family of alcohol. 'Nough said, I like this cleanser, especially on those nights when I couldn't wait to get to bed. Using this with one cotton pad is never enough, if you go over face & neck with 3 cotton pads, the product can go pretty fast (for $15 a pop) However, I will keep a couple of this for backup, excellent when traveling.
I can't imagine why anyone would say this is oily. It's a runny liquid that will dry a couple minutes after putting it on the skin and won't leave any film or anything. This does exactly what it says it does: easily removes make up, including stubborn mascara. It also has antioxidants, anti-irritants and moisturizer. I don't think there's any other make up remover I would trade for this one.
The fact that it is slightly oily(but not in the viscous way, but the liquid way) makes it EXTREMELY easy to remove stubborn waterproof sunscreen(shiseido ultimate spf 50)!
It caused a small pimple on my lower lash line too. I am a huge fan of PC pdts but I think I might not repurchase this pdt anymore.
Turns out I didnt wash away the remover w water cleanly enough, resulting in the pimple. I am v careful about removing every trace now, so now pimples from this one any more. Back to PC! :D
After using this for like two months I am having an allergic reaction to this. This has felt and left my skin oily all along, but I had no bigger problems. Now I have dry, peeling lids and a small cyst on my lower lash line. I never had anything like this from any cosmetics. I think Clinique's eye make up remover is much better and I am going to stick to that. I don't know how people rave about this so much! I will never repurchase.
Okay I have no clue why people are saying this isn't oily. Maybe it has been reformulated?? This remover left my skin an oily gross mess!! I admit it works *great* but I wouldn't ever use it again after how oily it felt. If you're not opposed to oily cleansers though, go for it because this stuff removes everything really really well.
This is a fantastic make-up remover/cleanser for the entire face. My face has never looked cleaner and brighter. Milia around my lower eyes has gone, even though I religiously applied BHA's. Two problems however, 1) very expensive if used twice daily as a cleanser and 2)the packaging leaks when travelling. I've noticed that will all PC products with this type of packaging. They obviously need to change it. Otherwise an EXCELLENT product.
I received a sample size of this. I was very pleased with it. It feels really good on my skin. It removed all of my eye makeup with almost no effort at all. It did not feel greasy at all and left no residue feeling behind. I have been usuing an eye makeup remover by Neutrogena that I was quite pleased with. I didn't expect this to be very different but I have to admit that it works better. It took less effort, less tugging on my lashes to get the mascara off. It seems a bit pricey. The Neutrogena eye makeup remover I've been using is about $7 for 4 oz. PC's is almost $13 for 4 oz. That's a pretty big price difference to me. However, it worked so well that I do believe when my Neutrogena runs out I will replace it with this. The fact that I could tell a definate difference in the two sold it for me!