I prefer "root touch-up" to the root rescue. I found that the root rescue did not match my existing color very well at all and did not cover my gray hair either. Waste of time and money.

Oh, I add myself to the list of "why oh why didn't I read the reviews???'!
This did NOT rescue my roots! For they are still gray and now even brassy, calling more attention to them! My regular brand of root touch-up was out of my color, so I did a stupid thing and picked this up!
It does not cover grays!
So sorry I wasted my money, if only I had saved my receipt!
Please don't waste your time and money if you are trying to hide grays!

Purchased this product because it was new and on sale. What a disappointment! Even though I left it on my gray roots for a bit longer than recommended, it barely covered the hair.

Apparently, this is a translucent type of dye, which in my experience does not work well on gray hair. It was a total waste of money.

I'm sticking with Nice & East Root Touchup, which has yet to let me down. Oh well, live and learn. continued >>

Thank goodness for Makeup alley--bought this because it was on sale yesterday, but then read the reviews and instead bought and used my usual Clairol Root touch up. As usual, it was perfect and easy.

Returning Root Rescue today.

Booooo! I usually use Preference in Medium Brown, but saw that this was a bit cheaper and all I needed was a quick root touch up, so I thought why not give it a try.
I bought Root Rescue in shade 5, which said on the box corresponds with Preference Medium Brown.
I left it on for 15 min, as the instructions recommended for stubborn grays. Welllllll...I ended up with roots two shades lighter, brassy and orange-ish and still has some grays popping through!
So, by trying to save a few bucks, I had to end up paying more to buy a box of Preference to cover up this mess.
Never again!

I have dark brown hair that I dyed to a medium brown shade. My hair is now 3 shades lighter than my natural hair color. I needed something that would lighten my roots 3 shades. I purchased Root Rescue in 5 Medium Brown. It was super easy to apply to my hairline, part, and the roots at the top of my head. I didn't have enough to do my whole head. But I made sure to cover the roots that may possibly be shown if I were to wear my hair up or change my part. It took me 10 minutes to apply. I then left it on for 15 minutes instead of 10 minutes. It did make my head itch during the 15 minutes - no big deal. The results were great. It matches my hair exactly. I will definitely purchase this again.

WHY WHY WHY didn't I read the reviews?? I have just used the dark brown and now my roots are a weird orange colour - way lighter than the rest of my (uncoloured) hair. And on top of that the grey strands are all still there. HORRIBLE!!! I did like the applicator but right now I am absolutely despondent at the state of my hair.

Edited to say that I used Garnier Nutrisse in Intense Dark Brown to cover up the mess made by the Root Rescue and it's the perfect colour. However as it's faded the orange stripe left by the Root Rescue is showing again. I guess I will have to keep colouring that orange as it grows out and down the length of my hair - grrrr. My hair is really long and so this will be a big hassle. My hatred for Root Rescue knows no bounds.

First the good: I am very impressed with the packaging of this product. It comes with eyeglass protectors! How genius is that? I wonder why L'Oreal doesn't have these on all their products? I usually use an expired pair of glasses while I color my hair, but with the eyeglass plastic protectors, I can use my current prescription. And the applicator comb is very easy to use, it disperses the color on my roots thoroughly. Mixing it is easy as pie (and the instructions are thorough to the point of ridiculousness. How hard is it to pour the small bottle into the taller bottle?) This has got to be the least messy application I've experienced at home, and that includes mousse kits. I wish there were just a tad more color, though. When I touch up my roots, I like to get the top layer of my hair as well, because that's the part that fades the fastest. There wasn't enough to completely cover even half of it. And I'll have to agree with the folks who are saying this stuff itches while it's developing. Because it really does. I think that might have to do with the amount of Hydrogen Peroxide in the developer creme (2nd ingredient listed) because this lifted my color more than I've become used to - and I've been using L'Oreal permanent and semi-permanent colors almost exclusively lately. It's not so extreme that it'll look blotchy with the Excellence in the same shade that I was already wearing. If anything, the fact that the existing shade was fading helped it match up better. However, it only did a mediocre job of covering my grays! And there was no after-care conditioner. Even a little packet would have been helpful, and covered the fact that there doesn't seem to be any attempt to compensate for the chemical smell of this formulation (that thankfully fades fairly quickly). All in all, I would use it again in a pinch, but it won't be my go-to.

I'm on the fence about this. It was very easy to use and I loved the applicator. I have very curly hair and usually comb type applicators are terrible and I can't get them through. This one was a breeze! It didn't smell at all, which is a nice change from most at-home color kits. The downside was the color: while it covered great and washed out easily, the color didn't match at all! I used a medium brown shade, which I expected to give me exactly that. Wrong. It turned my roots a dark-medium red color. Since I have natural reddish highlights in my hair, it didn't look completely weird, but not what I wanted or expected. It's not bad enough to re-dye, but I do plan to get a darker shade next time and will give it a second go.

As my grays have been increasing between highlight appointments, I tried at-home hair color for the first time in about 15 years. I was very apprehensive, but Root Rescue worked for me. I tried the Dark Blonde shade first, and it was a bit darker than my highlighted color. Next time I used the Medium Blonde, and it was a good fit. I have not experienced any problems with the product, its effect on my hair, or the applicator comb. I leave it on for eight minutes, instead of the ten minutes suggested in the instructions. The color is a bit brassier than I would like, but for the price, I am satisfied.