I'm generally a huge Kiehls fan but I hated this product. The consistency is more like a lotion and not a liquid and it was difficult to figure out how to use it on a cotton ball. I ended up using too much and it really stung my eyes for several minutes. I ended up returning it to the store.

This product is DEFINITELY effective!! I've been using a Clinique make up remover for a while, and I can't believe how much better the Kiehl's one works! Its made a big difference in what I have to wipe off my face. It really does feel more gentle too.

My only complaint is the texture/formula - lotion is a weird thing for me to wipe over my eyes. I will get used to it though. I think I will probably buy this again - though I might need a few more days to decide for sure!

It is gentle on the eyes and it even removes waterproof makeup. I love it!

This eye makeup remover was a bit surprising for me in that it is a creamy lotion consistency, and not a thin liquid-type preparation that I am used to with eye makeup removers. So I find it a bit difficult to use when applied on a cotton tip, because the liquid ones I have used in the past would soak into the tip, whereas this doesn't. And even when applied on a cotton pad - it is easier to wipe over the eyes, but it just doesn't soak into the pad, which is what I prefer.


It is definitely gentle and does remove makeup, but I find that it isn't quite as effective as the product I was using before (Darphin). With Darphin, I also got a cooling, refreshing feeling which I liked. Overall, Kiehls is not a bad product, but it just isn't for me & I won't be purchasing it again. continued >>

So I read the reviews on this and decided to give it a try. I swung by Bloomingdale's and picked up a bottle. I had a hard time paying for it though- didn't realize it was so expensive. I went home used the product and now I'm hooked. It was gentle but effective and a little goes a long way.

I will repurchase, but I'll have to save up first.

I'm very picky when it comes to eye makeup remover because my eye skin is insanely dry, flakey and sensitive. I used to love Lancome's Bi-facil until it started drying me out. Then I discovered Awake, and I liked it a lot until Neiman's stopped carrying it and it became impossible to find. I stumbled upon this Kiehl's one and I'm so glad I did, it's very non-offensive and removes makeup very effectively. It's super gentle and hasn't dried me out at all. The price is very good too, quite a bit cheaper than Awake.

A little tip for mascara removal...I like to pinch my eyelashes in a curler, then use a cotton pad coated with remover to rub gently back and forth over the metal curler plate. That way you can remove every last trace of makeup without having to rub back and forth on your delicate eye skin. I'm paranoid about tugging the eye area because I don't want to stretch out the elasticity of the skin.

i love this eye makeup remover. it is "supremely gentle" as it claims.it does not sting or irritate my eyes. i took off a lippie because it does sometimes leave that cloudy residue in your eyes. i have extremely sensitive eyes and get styes if i do not completely remove my eye makeup, this remover does a wonder job at taking everything off.

I have used this eye makeup remover for several years after reading a review about it somewhere. It is gentle, never stings my eyes, and removes all traces of mascara, etc. without leaving any oily residue.
I pour 1/2 of it into another clean container and keep the rest in the fridge and it keeps for a longer time. There are very few products that I remain loyal to but this is one!

I have used thsi product for years and would never consider anything esle! It's super gentle and does the job. No need to worry about your eyes burning or mascara and liner remaining behind. I would definitely recommend this product and continue to buy again and again!

So gentle, no mess, no burning, stinging, itching. It's amazing. Have tried several others this does the job. Bit pricey but you don't need to use alot. I wear full eye make up; shadow, liner, concealer etc. removes every trace easily.