I've used this make up remover for 12 years - the only thing that has stayed in my cupboard for longer than about six months. It's like removing make up with water, except that it works. Has never stung my eyes and have found it to be the best out there!
I hate this product! It's not worth its price honestly. It stings my eyes big time! It doesn't do its job in removing eye liner and mascara. No matter how hard I try to remove my eye makeup using this product, I'd still wake up with mascara streaks under my eyes. I used it only twice or thrice and I swear I will never use it again. I'm so disappointed with this product especially this is from the body shop. I thought they make really good natural products that do work
This is the worst eye make-up remover I've ever used. I've been having horrible weepy, burning, itchy eyes all of the time. I recently purchased Neal's Yard Remedies Chamomile Cream make-up remover and the problem immediately stopped. This product was causing an allergic reaction. Glad to remedy that, how annoying. This product is filled with parabens.
Well, in my case it is not that "gentle" as it does sting the skin a bit, but it is quite effective in removing makeup from my eyes. The smell is ok, but not the best... the bottle packaging is ok... not sure if I would buy it again though
This particular product from The Body Shop has served me well over the years. It's reasonably effective in removing eye makeup including waterproof/smudge-proof/long-wearing eye products and leaves a somewhat soothing sensation after every usage. When any residue does get into my eyes, I find that it does not cause irritation.
However, I have experienced a mild burning sensation on rare accounts - I take it that my skin was extra-sensitive at the time. If you have sensitive skin, I would recommend that you give this product a try before purchasing it.
Overall, I would consider this Body Shop product to be a staple in my beauty regime.
*UPDATE: I no longer classify this as a must-have since discovering a better substitution that is olive oil.
For reference, I'm NC35-41 in MAC and Warm Natural (4.5) in Bobbi Brown. I have dry-sensitive skin during the cooler months and a combination of normal to oily skin during the warmer months. My skin suffers from hormonal acne on a regular basis, as well as eczema on occasions.
I purchased this during a sale whereby they got this in travel sized (60ml) & its 5 for S$10.00
As a eye make up remover, its really stings & doesnt get the my max factor mascara
BUT it removes my two way powder pretty well & its non oily. so i', using it as a normal makeup remover instead of eye makeup remover
Yes it did remove makeup well but it stung my eyes a little. Its cheap and in a big bottle but I wont be repurchasing, I've found better alternatives already. Simple, Nivea and L'oreal.
I got this for $7 on sale from the website, so for $7 I think it is actually worth it - maybe not for the $14 it is normally.
It works pretty well without leaving the usual greasy sheen. It removes makeup surprisingly well for not being a biphasic remover and it doesn't sting the eyes at all. Unfortunately it isn't as good at removing waterproof eye makeup, as others have mentioned. I may end up switching to this makeup remover completely, as they no longer make my HG makeup remover, Ponds Bare & Repair, and they don't make the L'Oreal biphasic remover in the States. Definitely works much better than the Neutrogena biphasic or L'Oreal gentle eye makeup removers.
overall, this is an ok eye makeup remover. i like the fact that it is non-oily; however, it is not very good at taking off the eye makeup. i have to use many q-tips to take off my makeup completely. it's annoying when you're in a hurry.
I really like this stuff! I used to use a make-up remover from loreal. It really hurt my eye and i would still have mascara underneath my eye in the morning! But this product dousn't sting and gets al of my mascara off. I'm def. gonna buy this again!