This product pretty much does what the packaging claims to do-- it cleans and exfoliates your face and leaves your skin feeling fresh. Overall, it's a decent cleanser.
I would NOT recommend it to anyone looking for a solution to an acne problems -- it doesn't really get rid of acne, nor does it claim to, though the label seems to imply it prevents acne (and I'm not sure I agree with that). Some people say it makes them break out, too.
I also might advise people with sensitive skin to stay away, because if I leave it on for more than a few seconds, it starts to burn a little, so it might irritate your skin.
Awesome product. Feels great and doesn't strip my skin.
I've been using this for about a month and I really enjoy it. I previously used only foaming gel cleansers and was not crazy with how my skin was. My skin always felt a little dry and never looked as good as I know it could be. I decided to make a dramatic switch to a non-foaming, cream cleanser. This definetly has improved the overall appearance of my skin; for the first time ever I would describe it as "glowy". Although I battle the occasional breakout, I feel this product does not cause them. When I use this product my skin feels cleansed and refreshed. I personally enjoy the minty feeling (especially after a long day, or early in the morning). Although it does not remove all my makeup, I use the neutrogena alcohol free toner at night and that does the trick!
edit: It's like that saying "you don't know what you've got, until it's gone". I stopped using this for about two months, and I started resorting back to the "I don't love my skin" mentality. After switching back to this product, I am once again loving my skin. I love it so much, I've cut back on foundation use. This is my HG cleanser. I will never stray again.
This is probably the best cleanser from Neutrogena if you want a gentle daily cleanser. Not drying, absolutely love the refreshing feel after you wash it off. Leaves my skin smoother and clearer after using it for a couple of weeks. I think i'm on my fourth one now already, and not a pimple in sight :D Doesn't rip off all the moisture, which i really appreciate because your skin isn't supposed to feel tight after cleansing.
One comment though. It isn't an effective makeup remover. And I don't think it is meant to be one. But that's not too big of a problem for me as a use toner to clean off any excess makeup etc.
Bottom line, if you have very oily skin and are very used to foaming cleansers which give you that tight feel, this is not for you. But if you have say normal to combi skin, perfect. Even better for people with dry skin.
so i have been using this for about two and a half weeks and so far no break outs or bad reactions :)
i have dry combo sensitive skin and i have a love for foaming cleansers but i know they dry me out so i had to switch to a more gentle cream cleanser - i've always been a fan of neutrogena products so i decided to go with this cream cleanser, and it's oil free
-slight fragrance, quite pleasant, not too overwhelming
-smooth creamy consistency
-don't like the tingly menthol, but it's tolerable
-doesn't foam :(
-didn't improve nor exacerbate my blackheads
-no tight feeling after washing
-cleared my whitehead break outs on the forehead :D
overall i would repurchase this product, i think it might even be my HG but i'm still a little doubtful because i'm always looking for "the next best cleanser"
I don't know what I would do if this was ever discontinued.. keeps me from breaking out, and some more, it freshens my actual complexion & makes my skin look so clear.
I am acne prone and also get dull skin, but this product really does fix all that!
HG cleanser IMO. AND its cheap!
I use a generic-brand Neutrogena s/a wash twice a day, so I figured I'd love this one too - no way. My skin can't tolerate menthol in any amount, and gets super-irritated and bumpy when I use this wash.
I haven't heard many people talk about problems with menthol, but if you keep breaking out despite cleansing, do check if it's in your face stuff - lots of brands are doing this now to create a tingly sensation.
I've been using this for about a month now, and I really love it! I have dry skin and since this is a cream it doesn't dry my skin out like foam cleansers do. I gets all of my makeup off. I've noticed that this stuff cleans so good that I don't even have to put my toner on every night and I wont break out! If you have dry skin you should try this!
this is the only thing that, when i use it absolutely every night, keeps my skin clear. slip up one day though, and say hello to mista pimple.
I have extremely dry skin in the fall/winter and I'm oily in my t-zone during late spring/summer--this is my HG product (along with the deep clean gentle scrub). This does not dry out my skin--whether it's extremely dry or oily in my t-zone. My face always feels soft after use. I also really enjoy the cool feeling it gives while using it. My face is never red nor does it feel "tight" after using. I have not had a single breakout since using this, but I don't know if it's due to just this product or the combination of everything I use altogether.
I always use a makeup wipe before actually washing my face, so I've never noticed any makeup residue left over on my toner cotton ball after using this product.
I have tried many, many, many facial products (most higher end department store brands--for example, I hate all Clinique facial products) and am quite shocked that I found one that I love for less than $6 at Wal-Mart.
Love, love, love this product.