PROS: Non-oily consistency, a little goes a long way. Great for removing everyday mascara, eyeliner and eyeshadow.
CONS: Did not remove waterproof mascara (Maybelline's Colossal Lash) or waterproof eyeliner (MAC's Liquid Last Eyeliner). Not as gentle as it would seem, does cause some burning if you're not careful.
To be fair, MAC's Liquidlast is basically like getting a tattoo -- that stuff never comes off!
I would recommend using this product on a Q-tip for correcting eyeliner smudges although at $14.50 it seems a little pricey to keep it for that singular purpose.
I would not repurchase this product; there are many more effective and less expensive options on the market.
I bought this thinking that it would be gentle because of the chamomile... no such luck. It burned my eyes every single time I tried to remove makeup.
I've heard that it doesn't do this to everyone though. Still, I wouldn't recommend it.
I used this years ago, but it stung my eyes and I didn't like it and wouldn't buy this product again. It's expensive and you can get something much better and less costly from the DS. There are somethings from the Body Shop I really love: like their body butters, or lip balm. This isn't one of their star products at all.
I looooove this remover. It gets EVERYTHING off, and it doesn't even burn, even though my eyes are sensitive and I wear contacts. It doesn't even leave an oily residue like some other eye makeup removers. You should definitely try it!
I've used this product only twice, but I already feel I need to rave about it. I normally use the Target brand Neutrogena knock-off remover, which works very well, but leaves an oily feeling residue. This remover from the Body Shop, is absolutely amazing. Extremely gentle, yet powerful. Totally removed all my waterproof eye liner and mascara without any effort. My eyes felt "clean" but not dry. I couldn't believe it.
Once in a while you stumble upon a product that just works 100% for you - and this is it. Unfortunately, this product is not cheap. It's $14.50 in the stores. Is it worth it? Right now, I'd have to say YES! Packaging? Eh, not so pretty. It's a white plastic bottle with a lot of print on it. Hard to tell how much you have left. Guess I'll have to stock up!
UPDATE - I recently switched to Lash Blast Waterproof mascara and this product has a really hard time removing it. After much effort in trying to get the mascara off, I still end up with raccoon eyes when I wash my face afterward.
The remover works great with other mascaras (like my old favorite - L'Oreal Voluminous), but just doesn't work with the Lash Blast.
The product stings my eyes and peeled my skin. I am easily sensitive to facial products. Unfortunity this one is not as gentle as it mentioned.
This remover does sting/burn my eyes a little so i do have to be careful. The consistency really is like water with a slightly herbal scent. I usually put 4 drops onto a cotton pad and hold it to my eye for 5 seconds. After that i gently swipe it across my eye twice and it removes everything. It also removes waterproof makeup eg. mascara very well, still looking for a remover that doesn't sting
I love love love this stuff. Like someone else mentioned, it's like water. And I don't feel like I have to wipe my eyes down several times, or saturate the eye make up before wiping it off. I thought I'd lost mine and I bought some covergirl remover that was on sale, and there is no comparison between the two. Thank goodness I ended up finding it again.
I've been using this product for a while, a few years now. It stings my eyes, and it is not as gentle as it says on the bottle. I usually apply some on a q tip and end up rubbing that around my eyes to get my eyeliner off. I would not purchase this again. Im trying finish all my make up removers so I can just start using olive oil.
I've used this make up remover for 12 years - the only thing that has stayed in my cupboard for longer than about six months. It's like removing make up with water, except that it works. Has never stung my eyes and have found it to be the best out there!