I used this for years and always got lots of compliments on my skin. Kept my skin pimple free and soft. Probably the best cleanser out there. The whole muslin cloth routine gets tiresome after a while. But it is worth it.
I tried the starter pack of this with the moisturiser and face mask. I loved it. My skin felt really clean but not tight or greasy. The cloth is gently exfoliating, which is perfect for my flaky combination skin.
I have never had any irritation with the product, the only down side is a find it a hassle to apply. The pot is a little unhygenic and it would be better if you could squeeze it out a tube, rather than stick your fingers in a pot. I think I paid around £45 for a large pot, which is still going 2 months in.
I think the white packaging looks really clean and classy and I will definately be buying again.
Never thought the day would come that I gladly shed out USD95+tax for 3.3 oz of facial cleanser…but it happened!
I first heard about Eve Lom cleanser on Allure magazine and was instantly intrigued by it. Shortly after I found out Space NK in Bloomingdales carries this cleanser. The SA in Space NK was very helpful & friendly. She gave me a sample to try. The sample packet is 5ml and comes with a small muslin cloth. I was very excited and tried it at home the same night ….without reading the ingredient list…oops! Opps indeed...I hate anything w/ mineral oil in it. I let my guard down because the hefty price tag on this cleanser threw me off. I can't imagine why a cleanser selling itself a botanically-rich product has mineral oil as their main/first ingredient. It’s my fault that I didn’t do my research. I used Shu Uemura cleansing oil for a few years before. The Shu SA told me they use plant oil and I never bothered to read ingredients…idiot! But I found MUA & became much more aware about skincare ingredients. I realized mineral oil is a cheap ingredient and can be potentially harmful to skin. I abandoned Shu oil right away and never looked back. Since then, I am always extra cautious when it comes to ingredients and I religiously avoid anything w/ mineral oil. Another classic example is Crème de la Mer…it broke me out like crazy. I found out it contains mineral oil…too late. Again the price tag of la Mer threw me off. I grew some painful cyst that took me a whole year to get rid off.
Anyway, finding out mineral oil is the main ingredient after I tried the Eve Lom cleanser I was totally expecting a massive breakout. I got some red bumps and pimples but not awful. I don’t know what came over me (mostly I think I truly enjoyed using the muslin clothes) but I decided to finish the sample packet anyway (also on the notion that I can write a nasty review on MUA for revenge). The 5 ml packet lasted me about 4 days and something unthinkable happened. I rather liked how my skin looks ….hmm…weird. My skin had a noticeably improved clarity with cleaner pores on my T-zone. It felt supple and smooth. Mind you the breakout had not gone away yet but the difference in my overall skin condition puzzled me. And I really enjoyed the whole process (massaging, pressing the hot muslin cloth on face 3 times, washing..) and the soothing scent.
At this point I was determined to get to the bottom of this and being the guinea pig. I went back to Space NK (a different location) and asked for another sample. The SA there was also nice and friendly. I tried the 2nd sample packet for another 4 days. The skin condition continued to improve and the breakout was going away slowly. I became even more puzzled…because mineral oil cannot possibly be any good to the skin.
Still skeptical but persistent…I ventured out to another Space NK location and asked for another sample. By then I exhausted all Space NK locations in NYC and was quite embarrassed with myself. So I tried the cleanser for about total 14 days and was in disbelief about the look of my skin. Incredible! The blackheads on my T-zone were almost gone and the skin had such clarity. I had those tiny bumps under my eyes near the cheeks; those were gone too.
Around the same time I started using the samples of Eve Lom cleanser I also started using Chantecaille Nano Gold Energizing Cream. So could it be the Chantecaille cream that’s doing the miracle to my skin? Maybe. The easiest way to find out was keep using Chantecaille while discontinuing Eve Lom. So I did just that. I stopped (no more sample supply anyway) using Eve Lom cleanser for a week, I could see the pores on my T-zone clogging up and skin losing the clarity that I so loved. Panic washed over me.
(*Chantecaille Nano Gold Energizing Cream is doing other excellent things to my skin; see my review for it if interested.)
I need more sample… at this point I felt like a drug addict desperately needing a fix.
In my desperation I wrote an email to Space NK customer service. The specialist was very helpful and sent me a sample right away. Once I re-started using the cleanser, the breakout began but this time much more mild and disappeared in 2 days. The clarity to the skin came back and I knew I was completely sold on this product. I went back to Space NK and purchased my first jar of this cleanser…handed over the credit card painfully…so expensive. But I knew my skin will agree with this splurge.
I am still reluctant to acknowledge the fact that mineral oil is the main ingredient in this cleanser. There must be plenty of beneficial ingredients that make this cleanser work since the result is so miraculous…at least for me. Judging from some angry reviews below it seems like it does not work on plenty of people.
Besides the result, I also love the balmy texture, the soft exfoliating particles and the scent. It removes makeup completely.The whole ritual is very calming and soothing to me. I truly look forward to washing my face every night with this cleanser. I was told by 2 of the SAs that no need to use moisturizer afterwards for this is supposed to work as an all-in-one product. Another SA told me if I have oily skin I can follow up with a foam cleanser. I liked her suggestion and always use a tiny bit of foam cleanser afterwards. I still use my usual toner and moisturizer.
I have tried at least 50 different cleansers and cleansing oils (not exaggerating at all!) and Eve Lom is the one truly delivers the result I have longed for years. Besides the hefty price tag (even w/ the great result, I still think it's so over-priced…don’t forget it's mainly mineral oil), being mineral-oil based and the jar container (I think a tube or a pump bottle will be much more sanitary.), I have nothing to complain about. The big cleaning cloth that came w/ the full size product is also nice.
I am on this cleanser for about 5 weeks now and still love it. I'll report back if things change:) Hopefully the search is over!
This is a nice cleanser, but its not my HG. It doesn't strip your skin, and I actually find its scent quite nice. I will switch to this from Liz Earle when I can afford a 78 pound cleanser!
I have used this product on and off for over 15 years, and it really is my HG cleanser. It is a thick balm which needs to be massaged onto dry skin, and rinsed off using hot water and a muslin cloth as a compress. this is repeated 2 further times, then the muslin cloth is used to remove the product, finishing with a final muslin compress using cold water.(All instructions provided in a product leaflet with a great facial massage to be used once a week)
It is a lengthy process and not for somebody who likes a quick wash with a water soluable cleanser, but it leaves the skin amazingly soft and clear and really does negate the need for a separate exfoliator and does remove eyemakeup if you are able to use it around the eyes.
I have very sensitive reactive skin, prone to oiliness, redness and jawline hormonal spots and this cleanser has absolutely gotten rid of these. I have never had a reaction to this product. I absolutely love it. It is expensive, but you only need a fingerful once a day (Eve does not advocate using it in the morning).
I am a bit of a sucker for balm type cleansers and have used AD skin synergy (too oily), Spezia (ineffective), Boots Time Delay Balm (just like vaseline), Vaishaly (beautiful but stings my eyes too much and I hate rinsing something off over the sink and it running down my arms), NYR Rose Balm (don't like smell of rose!), Liz Earle Cleanse and Polish (not really a balm, more like a thick cream, which I cannot rinse off).
I like this cleanser because I can really massage it in without it sinking into my skin and taking all the gunk in with it, and it rinses off easily with the cloth.
My minor gripe is that in the winter months the fact that you are doing what amounts to a facial every night to remove your makeup can be a bit full on - my skin doesn't get irritated but it just feels a bit worked over.
I also buy it for sentimental reasons - I first purchased this when my first child was born and it reminds me of taking care of myself in that rushed muddley confusion of managing a newborn and yourself!
I love this cleanser. After resisting for years because of the price, I finally gave it a try this year after my skin became really dry as a result of pregnancy. The cleanser is so simple to use, just massage it on, and put a hot cloth over my face 3 times to melt the cleanser off before wiping it off and exfoliating my skin with the cloth.
My skin is much softer, cleaner, and more moist, and also seems a lot less red and sensitive. I also love the smell of the cleanser - it's smells very natural and herbal.
I have only given it 4 stars because of the price - it's a 5 star product, but is so very dear that one star has been deducted for the high price.
Not for me. No better (& possibly worse) than all the other cream/oil cleansers, very expensive & smells like a hot water bottle!
I don't like the chemical content. Felt thick & sludgy applying to my face unlike Trilogy, Liz Earle or Akamuti, and did not give wow results it's famous for.
Will stick with Trilogy which has made a real difference. Whereas this is all hype & no substance. Thankfully I was given a trial sample & cloth when purchasing other items from Space NK - they will also give you a trial pack free of charge if you ask so don't buy the full size as it's a dear do!!
UPDATE 10th JUNE 2010: Fantastic alternative to this is Elemental Herbology Purify & Soothe cleansing balm also available from Space NK - it's a similar product but all natural, cheaper and very very effective.
I bought this product some years back and loved it, but thought it too expensive to continue with.
I was given a pot as a present recently and have to agree with some other reviewers that the formula appears to have changed. My skin did not like it this time around, becoming spotty and greasy after a few days.
First off, I really really don't like bashing products because I'm a firm believer in that what works for one person may not necessarily work for another - each person's skin reacts differently to products. BUT, I wish I had listened to my fellow MUA reviewers on this one. I live in NYC so I went to the Space NK store and asked them for suggestions on cleansers for combo acne-prone skin since the winter was throwing my skin off. Their first and only suggestion right off the bat: Eve Lom. Figures that the store has an interest in the brand because I found out that the Eve Lom line was acquired by Spake NK. The saleswomen also said that it would get worse and not to worry, something along in order to see results, everything inside had to "come out." Maybe this is when the light bulb was supposed to go off in my head. I carefully followed the step-by-step routine, and gave it a real 1 month shot. After the first few days of it making my skin soft, I started getting painful red cyst-like pimples, which I've never had before. They hurt so much that I felt my fact was on fire. It was horrible. It just went downhill after that, and finally when I called them to see if I could at least get store credit since it was $100 and only 10% of the jar was used, the store said no. Maybe this stuff works for people with better skin than mine, but I would trust the other reviews before buying this product. I went back to my AHA cleanser and this amazing stuff by Jason's Natural (see my review on it).
Ok, I tried this stuff back in 2006. Purchased from Barneys when I was living in NYC. My skin was looking great, very balanced etc (thanks to the MD Formulations Adult Anti-Acne kit) so I thought I was ready to simplify my beauty regime. This product and the philosophy behind it had me really excited. And, oh my god, it was the worst thing to happen to my skin! I'm talking cystic acne, irritation, concurrent dryness and oiliness, my skin just went crazy! I also don't think all the rubbing with the muslin cloth helped matters either, however strangely, I did have relative success with Liz Earle Hot Polish Cloth Cleanser later that year, in comparison.