I also had the same awful allergic reaction that many others had to this product. It took several weeks of use to become a problem for me, but then my eyes became red and goopy. The area under my eyes ended up red, swollen, and peeling. I also went through several prescriptions for eye drops and creams before finally being referred to a specialist who identified it as an allergy. I almost threw away all of my eye make-up before finally realizing it was this eye cream that was doing it. I've never had any sensitivity problems with my face before, so thisone took a long time to pinpoint.
I'm not trying to pile on the bad reviews, but it would be really nice to know which ingredient is causing the problem. I have one loreal eye cream that I know works well for me, and I'm afraid to try anything else without being able to check an ingredient label for the problem.
After using this for about 7 weeks I would say this is a decent eye cream. I have not had any horrible reactions like many of the other reviewers had. In fact, I kind of like this cream. I simply pat it on my under eye area as well as my eyelid to moisturize my dry lids. I continued to use this even after reading some of the horrible reviews. I haven't had any problem with it, although it does take a while to soak in.
I don't love it but I don't hate it. It goes on ok but I haven't noticed any improvement in the firmness of my eyes. I won't buy again.
For the past 60+ days since Feb 23, 2013 I have had the same allergic reaction that many other reviewers have cited - stinging, burning, extreme redness (episcleritis) of the clear covering over what should be the "white" of the eye, swollen lower eyelids, red rash and a painful rash of bumps below both eyes. I have been to my primary care dr twice and an optometrist 3 times for these symptoms, and each time after ruling out viral conjunctivitis, the doctors site allergic conjunctivitis as the culprit. Because I moved just prior to the onset of the allergic symptoms, my primary care doctor's initial caution was to check and change the filters in our home. After finding that they were clean (but replacing them anyway) and spending a week or so on antibiotic drops and lubricating drops (I ceased use of all products on/around my eyes), the symptoms seemed to have cleared up. Slowly I started resuming my normal beauty rituals, and the problems recurred. Shortly thereafter, pollen season began, and the doctors (and I) assumed that tree pollen was the likely cause. After 3 visits to an optometrist, a couple weeks on a high-potency steroid drop and preservative-free rewetting drops, the symptoms seemed to diminish again. Shortly after discontinuing the drops and resuming my normal beauty program, the redness, bumps, puffiness, stinging, etc returned! Only after a 2nd visit to my primary care doctor with the same diagnosis of allergic conjunctivitis did I get frustrated and decide to start researching the moisturizing products that I had assumed were safe for use. While I am thrilled to have identified the probable cause of my extreme pain and suffering, I am also quite angry that a product with such widely experienced and significant side-effects would still be on shelves for purchase! I learned a valuable lesson - I will definitely be checking consumer reviews on any products I chose to put on my skin (and better yet, I'll be avoiding chemicals and opting for natural products from here on out)!
Horrible product. Ten minutes after the first application the skin around my eyes was all red and it looked like I had been burned. Took it off right away and returned it to Shoppers.
wow! soooo glad I came and read reviews here. I thought I was the only one having the eye reaction.
so I used this directly under my eyes. About a minute later I had a terrible burning sensation directly where I used the cream. Redness followed.
Stay away and find another eye cream.
Using product for a few weeks now. Moisturizers nicely under eye, no sting or burn. No real change in eye area at this point.
I bought this the other day and I was excited to use it. I didn't look up the review on this product on MUA (I wish I had), and when I put it on that night, my eyes started to sting like crazy. I looked up the reviews on this, and most people got the same symptoms. I immediately washed the product from my eyes and my eyes were STILL stinging. I ended up forcing myself to cry to push the product out of my eyes which worked. Next day, everything is fine and then hours later my eyes start to become blurry! Never will I buy this again knowing it will worsen the condition of my eyes.
it needs to be blackboxed, if not taken off the market. I pray every day for my vision to return to normal. This is a travesty. The product is dangerous. Don't use it.
WOW I wish I read the reviews before trying this product. This is by far the WORST eye cream I have ever used and I couldn't be any more upset! I, too, had an awful, awful, awful reaction to this product. I used this product for a few weeks until I started noticing that my eyes burned, my eyesight became blurry, and the skin around my eyes become red, swollen, and started peeling like crazy. Every morning I woke up, my eyes would be swollen and stuck shut by a sort of crusty booger. I thought it was the worst outbreak of allergies, but quickly put two and two together and realized it was the eye cream!!!! It was honestly disgusting and I still cannot believe this product is still being sold! GOD AWFUL PRODUCT!!!!! Please save yourself the pain, torture and ugliness and find something else!!!!!