My skin was dull and looked like it needed regular exfoliation so I gave this a try. I liked it from day one. It removes dead skin and doesn't irritate my face. My moisturizer works better after using this and my skin looks healthier. I recommend this for anyone over 40.

This lotion irritated my skin so badly only after 3 days, my cheeks became raw and now I've ended up with a broken capillary because of it! (I am super gentle with my skin, I do no rub it in any way, only ever use luke warm water etc) so I know this toner was the cause. Be wary if you have sensitive skin! I took it back for a refund.

This is the only Clinique toner I've tried so I cannot attest to the burning effects of their others. The reviews of those harsher toners certainly scared me, though! My skin is combination/dry but I'm prone to blackheads on my nose and chin. This winter I have been on the hunt for gentle, non-drying products. I generally like BHA products but some leave my face too dry. I was drawn to this Mild Clarifying Lotion since it's alcohol-free and only .5% BHA. I had a similar experience to many of you in that my local Clinique counter does not have this toner on display and the sales lady had to look around a bit to find it. I'm not sure why they don't market this more because I find it to be very effective! I only use this in the evenings before bed after cleansing with my DHC Deep Cleansing Oil. Sometimes I use only these two products, sometimes I also moisturize with my Clinique Dramatically Different Moisturizing Lotion. If I go back to the mirror a bit later I can already see my pores diminishing. It never irritates my skin, not even my occasional red patches that crop up. I love how salicylic acid can penetrate sebum to help clear pores. Sometimes if I look very closely it seems some of the oil is already being lifted from my pores on my nose. With continued use my problem areas see definite improvement. I have lately used it less often, though, because I have been using AHA Enhanced 10% Lotion and I'm not sure of the effects of mixing AHA'S and BHA's. I will certainly continue usage, though.

I found this toner to be very irritating to my skin. In fact, after trying this, I had irritated skin for days. I strayed from my usual Merle Norman thinking this might save money and work on my sensitive skin. I was so wrong. I used this every night for a week before I returned it. The condition of my skin degraded with each use. I used this in combination with the extra mild cleanser, MCL and dramatically different gel. I ended up with severe irritation,redness, and breakouts. Bummer.... Gladly running back to my Merle.....
I will say that the extra-mild cleanser has a nice lotion feel to it but...it too burned my skin...

I really wanted to like this product since it's a toner and mild exfoliant in one, but I had some sort of reaction to it. A few minutes after I put it on my face and neck got so red that my boyfriend thought I was having an allergic reaction to something I ate. It didn't hurt or itch and the redness went away after an hour with I'll effects. I hoped it was a fluke and tried a smaller layer a few days later, but still had some flushing. I figured it would go away with time but I don't want to chance it. I've never had an allergic reaction to a product before, and have no idea what caused this one. It's not the salicylic acid, since this product only contains 0.5% and I have used Philosophy's Clear Days Ahead with 1% salicylic acid with no problem. I would caution anyone with sensitive skin to stay away from this product.

As a gentle, alcohol-free final step, this is not bad, definitely the best that Clinique has to offer. It caused my combo skin no irritation; it has no fragrance. It's really more of a BHA product than a toner. If you don't need salicylic acid for blackheads, it's probably a bit more expensive than you need for basic toning. As others have mentioned, the bottle is sturdy plastic, but with a fiddly screw top and the wide opening meant lots of excess soaking my cotton pad. I used an entire bottle and as I said, it didn't cause any problems, but as I don't have blackheads or super greasy skin, I don't think I benefited much from it. I said I'd repurchase as it's a decent alternative if I don't want to use a cheapie from Simple or splurge on DHC.

NEVER EVER AGAIN would i buy this nor recomend! makes you come out in a rash, drys your skin out and makes you break out at the same time. very very bad for your skin, strips it of its protective layer.

This stuff rocks! I found it on BeautyPedia with a "good" rating for having BHA, a good PH level, and that it's suitable for sensitive skin. I had been looking to add a daily BHA product to my routine (I use an AHA/BHA masque 2x a week) and also a toner that wasn't full of alcohol and peppermint. I bought this a week ago and found it moderately expensive ($16 CAD), but the bottle is big and will last a few months for sure. I use this as both a toner and exfoliator and my skin has been FLAWLESS since I started using it. Not one breakout and my blackheads are starting to disappear and also those little bumps on my chin. I actually only wore tinted moisturizer and mascara to work today instead of my full makeup routine. I've had compliments on my skin, too!

I'll continue to use this product and will definitely buy it again.

I really love this product. I have very sensitive skin, I can't use mechanical exfoliator at all because I end up with a bunch of broken capillaries no matter how tender the exfoliator is, so I was looking for something like this and I have to say that this really works for me. I use it every day at night after removing my make up... the first day you probably will not notice anything at all but after continuous use the flakes in my chin and the impurities around my nose are gone. I will recommend this product to every person with dry and sensitive skin, the other Clinique toners are so harsh and full of alcohol, but the mild clarifying lotion works wonders.

Pleasantly surprised by this product and I'm now happily incorporating this bha into my daily routine. I believe it has helped a lot with clogged pores without drying my skin at all. I think the price is very high for a 'toner' but it has no alcohol or fragrance which is a big plus. I don't use cotton wool with this as it would be very wasteful, I just pat it on to my skin directly and let it dry. This means I can actually put a little more on the areas that need it. I will buy this again and I find that using the Dramatically Different Gel afterwards leaves my skin very lovely.