I received this makeup remover as a sample & it is far better then any remover I have ever used. I've gone through drugstore brands such as L'oreal, Garnier.. etc and also Clinique and Lancome & this one is for sure the best. It took off all my makeup so easily and did not irritate my eyes. Unfortunately i went to the store to buy the bottle and was shocked at the price, i don't think i can justify spending over $30 on makeup remover. continued >>

I do love this eye makeup remover, although I do dissolve my eye makeup remover with cetaphil first to get the bulk of it off as I don't like tugging at the delicate eye area with any eye makeup remover. But this one leaves NO grimy, oily residue, one of the few removers that lives up to that promise. I can use it in the morning to remove anything I didn't get at night and then put foundation or concealer right on top and it wouldn't make a difference in how my foundation went on. I would say this one and Lancome Bi Facil rival for the top spot in makeup removers, so if you're on the market for a good one, this is worth the splurge.

This was the first eye make-up remover I graduated to after being thoroughly scolded for using baby oil. I obtained it in sample form first which led me to purchasing the full size. Oh wow, sticker shock! I decided once it was gone I would look for a more budget conscious alternative. After trying quite a few and subjecting my eyes to burning or the sheer ineffectiveness, I resigned myself to the cost. I find it takes my eye make-up off quickly and effectively - I don't tend to wear heavy amounts of eye make-up. I have no burning or stinging and I don't look like a vampire (the whites of my eyes can turn almost bloody red with other products). This is my HG eye make- up remover.

This is a wonderful remover, but unfortunately I can not allow myself to buy it since the price is very high and it´s only 100 ml in the bottle. It´s something I use every day so it will run out pretty fast. Otherwise, this is one of my big favorites all time! It removes all eye makeup in just one sweep without irritating. The skin around the eyes feels so good moisturized...amazing!! Might buy it again someday but not right now.

I have been using this product for the best part of 10 years and it's one of the very few chanel make-up products I truly love. I have sensitive skin around my eyes so I wouldn't even contemplate changing. It takes off eye make-up so easily and doesn't leave the skin feeling dry. Make sure you shake it well though. Whether I'm wearing waterproof mascara or thick liquid/pencil black eye liner it takes it off without harsh rubbing. Love it!

Love this! Found this several years ago and tried removers across many other brands but I always come back to this one. Lancome bi facil ties for a close second.

Chanel precision demaquillant yeux intense (gentle biphase eye makeup remover)
I got a sample size (.3 oz) of this from a friend & really like it. For a while (years), I was being cheap & using baby oil as an eye makeup remover – thinking it was just fine. Then, I tried this & remembered what I was missing. This is a two layer remover (oil on top, whatever on the bottom), so you have to shake it before using. Then, I dip a q-tip in (sometimes even just put some on my finger), put it on my lashes, let it sit for about 15 seconds & start using the q-tip to wipe the length of the lashes… then use my regular face wash & my MU is off. (of course have to wipe some from underneath, but that is because of my method - not because the remover doesn’t work). I don’t have to ‘scrub’ my lashes or anything, this remover basically ‘melts’ my mascara & water resistant gel/cream eyeliner off with minimal effort. From what I can tell, the product will last for quite a while because I’ve been using my sample daily for a month & it’s only about ½ used… so if .3 oz can last for 2 months.. a 1 oz size should last about 6 months. I would actually consider buying a full size of this because it works significantly better than anything I can recall using. (BTW, this is a big deal because I’m allergic to paying out the s$$ for something that a less expensive product can do, just because of the brand). I’ll try a few others before I commit - but for now, I would purchase this despite the price ($34 USD for 3.4 oz).... (this will last forever)
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Im so upset that I received a sample of this, otherwise I would not purchase a $30 eye makeup remover. After trying this I was immediately hooked, it was extremely effective and gentle. I like it just a little bit better than Lancome's eye makeup remover. No stinging, no redness and I also felt that it moisturized the area around my eyes.
Its good that I dont use eye makeup on a daily basis, maybe twice a week so this will last me because you need very little product to get all of your eye makeup off. I dont know how this works on waterproof mascara because I dont use waterproof mascara. Overall a great product with a steep price tag like with all Chanel's products.

Due to the overwhelming positive reviews by MUAers; use in makeup artists' work kits and claimed by Katie Price (aka Jordan) to be 'the best eye make-up remover ever' (in her style book) I thought maybe this one is worth giving a go! I tested it out at the counter, to see if it irritated or reacted with my sensitive eyes (as I do with all skin sensitive products), and although it wasn't instantly as effective as the lancome Bi-facil, at removing my eye make-up, it did give my under eye area a nice and gentle warming sensation. My under eye area (the area prone to the first signs of aging) felt rejuvenated-as if they'd been to the spa for the day!
So I went ahead and bought it.......a long with another bottle of lancome Bi-facil.
Now I have 4 full size well recommended eye make-up removers on my dressing table: this one by Chanel, Lancome Bi-facil, L'oreal sensitive eyes and Liz Earle's cleanse and polish. I've compared them all, and found that the Chanel one was least effective at removing eye make-up out of all of them, though still pretty reasonable at it, however it was by far the most gentle and kind to my sensitive eyes and skin!
So to summarize:
Kindness to eyes : 5 lippies
Effectiveness at eye make-up removal : 3 lippies.
So overall, I give this 4 out of 5. And may possibly repurchase if I can't find anything cheaper thats both effective and gentle.

this is the best eye make up remover i have found, its gentle, does not sting the eyes and takes off waterproof maskara and liner, i would buy this product again.

This is my HG eye make up remover. It gently removes my eye make up such as the Mac fluidline eyeliner or Bobbi Brown's gel liner without any vigorous wiping of my eye lids! Soak a bit of the remover on a cotton pad, press down for a half an minute and voila! everything's off! Will definitely keep repurchasing.

Well it works really well. It is a little oily, but it takes off my eye makeup in one swoop. But I just can't justify spending $30 for some eye makeup remover. This was kind of an impulse buy, and I don't think I will get it again. There has got to be something that works this well and is more affordable!

This is the best eye make up remover out there, period! As with all Chanel products, at first you think it's expensive. The thing with Chanel is, it's lasts loooong and is quality. So therefore it is not expensive, you see how long it will last you and then do the maths. This eye make up remover is gentle and takes off everything, my eye make up, waterproof MUFE lipliners, sparkly MAC glosses, etc. You will buy this and not look back, it's that serious. I have recommended this product to all my friends and after they used it, they are all fans like me, hahaha. I can't rave enough about this product, it's top!

This is the only eye makeup remover I have ever used which does not cause any lashes to fall out during cleaning. (I've used most department store brands and a few drugstore brands too.)
It removes all makeup thoroughly, does not sting, and does not leave any oily residue.
It's expensive; but it saves my eyelashes, so for me that makes it worth the price!

I got product as a sample at the Chanel counter. Tried it a few times and I love it. I tried so many makeup removal out there and nothing compares to this product. A little goes along way, doesn't leave my eye oily and completely takes out my waterproof eyeliner and mascara. I would definately buy this. Love Chanel!

WHAT I LIKE
- Doesn't sting your eyes
- No oily residue. I use it to correct mistakes in my eye makeup with a cotton bud!
- Looks SO pretty sitting on my white dresser
- Lasts a really long time because a few drops is enough. A bottle lasts me about 8-9 months, but note that I use a little more than the average person. I use it twice a day - to correct eye makeup and to remove eye makeup.
- Reasonably priced
WHAT I DISLIKE
- Nothing, really. ;p

I can admit with all honesty that this is the product that got me hooked on to Chanel Skincare line. I adore this eye and lip makeup remover! It lasted about a year for me, and I used it every night to remove my makeup. A few drops is more than enough to remove fluid eyeliner, mascara, kohl, eyeshadow, and lipstick. I wanted to try a different makeup remover after I finished using this one, and bought the Shiseido eye makeup remover - the worst decision ever! It leaves an oily residue - it's better to use coconut oil to remove your makeup than go for the Shiseido makeup remover! I'm trying to finish my Shiseido bottle ASAP so that I can repurchase this one. This is the best out there, ladies! You will NOT regret buying this.

I was on MAC which kills my eyes and then i switched to this product and does it ever make a difference. It's gentle and only take seconds to remove all things and very rarely do you need to use alot of this product.
I don't think the price is high because it's compareable to Dior or Lancome but I like this product more. It's not oily afterwards.
I love this product and will continue to use it. What you pay is what you get, quality wise.

I love this product. It removes my eye make-up in two seconds. I've tried Lancome and Estee Lauder and I would say 1. Chanel 2. Lancome and 3. EL...Chanel is not as greecy as Lancome, and removes much fasted than EL. I would definitely recommend this product.
Well, I do not put make up every day, so price is not a big deal. If I had to use it every day maybe it would be.

it removes makeup quick and clean, and very soothing as well. but i dont need it after i got my shu uemura cleaning oil.