I decided to buy this product and try it out as I was suffering from a very rare, but minor breakout - but in all honesty, I bought it because I like to try out new things. I have combination acne-prone skin, but I rarely break out massively like I just did after this purchase. After 3 weeks using this product morning and evening, I have come to the decision to stop using this - I simply do not believe that my skin is "purging" from this product and I am even more convinced that this product has brought my skin into the worst condition in the history of my life when I see what minerals this product contains.
An awful experience.

It gets my makeup off, even my mascara. I use a lot of concealer to cover my scars and this takes it off pretty well.
How i use it:
i massage the product on my skin, make sure it dissolves all your makeup. Afterwards i wet a cottonball with the avene thermal water, and remove the "milk" from my skin. Then i use the hydrance cream, also from avene, (the light version)
It has really helped to heal my scars and making them fade away. Loooove :)

Just so so. Doesn't get makeup off at all and I still must remove it prior with olive oil. not the greatest but not the worst. It also has SLS in it...WEIRD.
EDIT** BAD BAD BAD. Does not remove even a trace of makeup and leaves you with irritated skin from the SLS. Broke out terribly. Avene you have done me so wrong. Back to my jojoba oil and SpectroJel (should have never strayed).

First of all: I LOVE this cleanser!
I can't cleanse my skin with water on a daily basis because it dries my skin out. It's difficult to find a facial cleanser that can be tissued off but does not leave an oily residue even after I've going over my face with a toner.
If you have normal/oily skin and doesn't like to cleanse with water, go for this! My face actually feels clean after I've used this, like I've cleansed with water, which I've never felt before with a tissue-off cleanser. But still it doesn't makes my skin dry or tight, just clean. It does contain 96% "Avene Water" so it is basically a thick gel-like water.
I'm on my second bottle now and is definitely something I will keep repurchasing for years.

I love this cleanser! I've used it for years to remove my eyemakeup in the shower. 1 pump is enough for both eyes. I just rub it on my eyes and rinse. It will not sting or burn at all. It won't leave the skin around my eyes feel thight. I used to use it all over my face, but I now use one with a little more cleaning-power. For those with sensitive skin this cleanser must be the best.

Not a fan of this. I have had it for just under a week. I decided to switch over from a foaming with water cleanser due to living in a hard water area, which was drying out my skin. I hadn't used a cleansing lotion in a long while. I bought this one as I wanted a cleanser that was as simple as possible, with no unnecessary perfume and ingredients. I think it's fair to say that I wear minimal makeup during the day, a light smattering of non-long wear foundation, blush and a regular mascara. While it might light enough work of the mascara, I was having to triple cleanse the rest of my face. My method was to rub a big blob between my palms, apply it to my face and rub around for about a minute, then remove with cotton pads. Makeup was still coming off on a second cleanse and it was only after a third cleanse that I felt my skin was clean. There is alot of wastage of cotton pads, so much so that as the week progressed I resorted to using toilet roll for my first cleanse instead of cotton pads. The part that I couldn't believe was that this product made my skin sting on the very first application on day 1, particularly on my cheeks near my nose where I would have larger pores. I note that other reviewers are putting this reaction down to unnecessary sulphates. I stuck with it on the hope of the stinging dying down and my skin getting used to it, but here I am on the evening of day 6, after cleansing again, and the stinging again starts on the "third" cleanse. For me this is just not effective, is time consuming and it hurts! I think my next cleanser will be oil.

WHAT IS IT? Gentle emollient cleanser.
INGREDIENTS: Water (aqua), Cetearyl Alcohol, Ophenyl Phenol, Cetrimonium Bromide, Decyl Glucoside, Disodium EDTA, Sodium Cetearyl Sulfate, Sodium Lauryl Sulfate
HOW DOES IT PERFORM? This product looks very similar to Cetaphil Gentle Cleanser in its consistency (gelatinous, reminds one of another more intimate substance); however, the similarity ends there. While both cleansers are a combination of emollients and detergents, the detergent in Cetaphil (also Sodium Lauryl Sulfate, which coincidentally is present in this product) serves as an emulsifier (as it does in this product) but the Avene Extremely Gentle cleanser contains another detergent, Decyl Glucoside, which serves to provide additional cleansing power. Moral of the story: this can remove more than the Cetaphil product can. The inclusion of o-phenyl phenol is curious in a gentle cleanser as this is a potentially-irritating preservative and it is present in a large amount in this product. For that reason alone I cannot recommend it. My personal experience with this product also resulted in dry patches and flaking due to the ceataryl alcohol which is a trigger for my seborrheic dermatitis. In most people this serves as an emollient and should not casue problems but again, given the preservative issue mentioned above, steer clear.
WOULD YOU BUY AGAIN? No
PRICE: $24 CAD for 200ml

I love this cleanser. When I started using Avene's cream for intolerant skin, my un-budgeable capillaries around my right nostril started fading within ten days. However, when I added Albolene for makeup removal, followed by Avene's Extremely Gentle Cleanser in the evenings, there was even more serious fading of my capillaries. Now, I just have 3 small capillaries spots present, as opposed to a full ring around my nostril, and I can easily hide them with whatever rms concealer is left over on my finger from concealing inner eye darkness. My mild rosacea has never been calmer. I still have pinkness on my cheeks and heat still can irritate, but the Avene regimen means my skin feel comfortable, my skin gets soothed when irritated by heat, and my inner cheeks are more of a pink than my previous angry red. I get stress hormone-induced pimples when studying for a big exam. While this doesn't make the pimples go away magically, I have noticed the pimples seem to go away more quickly. I still have some product left in mid November and I bought the bottle in July(though I only use it at night). I use a nickel-quarter size amount to cleanse my face, neck, and my upper chest, wiping off with a Costco cotton pad. Just for context, let me add that in the morning I use La Roche Posay Micellar Water for Sensitive skin because I don't need major cleansing when I wake up.
Here is why I took off a lippie. I have "combination" skin along with mild rosacea. So, I really like how after wiping it off, my face doesn't feel tight or stinging, but does have a matte feel, yet soothed at the same time, no stripping. So, I suspect sensitive skin types with much drier skin might prefer Avene's Tolerance Extreme Cleansing Fluid or one of A-Derma's cleansers (though both are more expensive). I suspect that I myself would really like Avene's Anti-Redness Cleanser, but it costs more, and frankly, I'm quite happy with Extremely Gentle Cleanser and think both it and the Anti-Redness are good Avene lines for mild rosacea (Tolerance Extreme might be better for more severe conditions). Actually, my real problems with Avene are a) the costs in the US can be ridiculous, b) it can be hard to locate outside of the internet and c) Avene does not do a good enough job with their English language market/education for the US to help potential consumers decide which is the right product to try.
Let me add more to my long winded review. The term "sensitive" gets thrown around a lot and individuals mean different things by "sensitive". When I recommend this for sensitive skin, I'm talking about skin conditions like rosacea or eczema that have been diagnosed by a dermatologist. If someone has fairly robust skin that has become sore, stinging, or generally red due to the irritation of retinol-based products, peels, and masks or scrubs containing acids,he or she might not like this product. Such a person might feel this product isn't "cleansing" enough. Also, for younger women with rosacea or eczema who still have some serious oil production going on, you might want to start out with La Roche Posay or Avene's micellar waters and then see if you want to add a cleansing fluid like this down the road. (If I had a micellar water available to me in my teens and twenties, I would have been so happy.)

This is the only cleanser I will use on my sensitive/combination skin. It is so soft and my skin feels clean and calm after cleansing. I started using this about 18 months ago when I had an outbreak of seborrheic dermatitis on my face (very horrible experience). I did not want to add anymore stress to my skin by using a cleanser with too many chemicals. This was the answer! My skin has since recovered but I will continue to use this cleanser. I cleanse morning and night and rinse off with water. The instructions say to tissue off but I only do this if I need to remove makeup. I do not wear heavy foundation so I find this cleanser is enough to remove it all. I will never go back to previous cleansers now. If you have sensitive skin I would definitely recommend this brand.

This has to be the most gentle, kind-to-skin cleanser out there. It's so gentle and harmless but it's so hard to describe that great feeling when you apply it to your skin (you have to try it to understand what I mean). My skin is spotty and I like to keep my skin care products gentle for the sake of my skin. However, because it's so gentle I don't think it removes all my makeup at night (even if I double cleanse). So I only use this when I haven't been wearing makeup during the day or when my skin gets attacked by lots of spots.

I like to use this after a face mask because it's consistency reminds me of thickened water. So it's great to apply to your face and gently massage away the face mask. I prefer this to just splashing on water because when I massage the mask off I get rid of lots of blackheads too :)

It's definitely worth a try and can be found at Boots in the UK!

Saw this on Lisa Eldridge's list of favorite skincare product, and as I trust her judgement, I decided to try this. I really really like this. I use this together with my clarisonic, and the result is good. My skin is clean, yet soft. No feeling of dryness at all. I am not sure how well it will remove makeup, as I wear so little most of the time. And even if I do wear makeup, I take it off before using this. I don't rinse it off with tissue as suggested, but I wash it off with water, like normal cleanser. It just feels cleaner for some reasons. This is good with Clarisonic too.

Love this cleanser! I used to use Clinique redness solution cleanser but it didn't seem to take off all my make up and made my skin burn slightly. I haven't had a problem with this at all. It doesn't affect my rosacea and it may be the reason why its not as red or prominant as it used to be! I'm so happy I've finally found a cleanser that really gets rid of make up but is gentle enough for my super sensitive skin. After years of trying and regretting products I now have my perfect make up remover/cleanser :)

Just your average gentle cleanser. I think Cetaphil could easily be a cheaper alternative to this one. I like to use it as a precleanse and it does a very thorough job at taking off my makeup. I don't wear very heavy foundation so taking off my face isn't too difficult.

This is one of the best cleansers I have used. For once it did not irritate my skin. I have extremely sensitive skin which is also dry but it worked really well for me.
Cons: It doesn't remove makeup :( also the size of the cleanser is big so I hoped it could last me a long time but I realised it expires only after 6 months so i always end up throwing it before it finishes :(

I use this in the morning, in the winter and when my skin feels a little bit dry and patchy. It does not remove makeup, but gets your face clean. No squeaky clean feeling, but no residue either. And my skin looks supple, even-toned, glowing and fresh after using this. This makes my face matte and prepped for makeup. I have yet to find the perfect Avene moisturizer for daytime, but in the meantime I use Cicalfate or Decleor Hydrafloral mask as a moisturizer. So far I've just tried Clean-ac, but that's not moisturizing enough for me, even though it does not break my skin out. None of the Avene products are, and my skin is pretty acne prone!
PS! If you like the concept of this more than you like the actual product, I will recommend trying Clinique Comforting Cream cleanser. This is my HG cleanser of all time!

Oh Avene, how I love you. Had I met you years past, I would not have appreciated your gentleness, inability to foam and odd texture on my face. But now, after fighting with product after product, I've come to realize how perfect you are for me. I cannot commit to just Avene, I alternate with my L'uvalla Hydrating Milk Cleanser, but after seeing the beauty in gentle cleansers (thanks to my milk cleanser) I can now fully appreciate this product. I was hesitant to purchase because of the SLS, but received high regards from the SC board. So I bought this in a fit of desperation and recently began incorporating it into my routine. It's relatively gentle, I don't feel like I have a layer of moisturizer on (like with a milk cleanser, which can be good or bad). I have found using less is more, as it can leave my skin feeling a tad dry if I use more than a dime-sized amount. After less luck with their cold-cream bar soap (way too drying), this was more gentle. It would be good for sensitive skin as it doesn't leave behind a film that can bother any one with intolerant skin. If I use more than a dime/nickel sized amount, it does leave my skin feeling drier than I'd like. This would be an ideal cleanser for anyone sensitive, combo skin--I am not certain I'd recommend for truly dry skin, as it may not be moisturizing enough. I rinse off with water so I cannot attest to pro's/cons of water (or no water). In truth, it wasn't the barely a trace of cleansing I was looking for and I cannot comprehend how anyone could leave this on their skin without feeling tight and dry or just filmy, but it was gentle enough. The tiniest amount will work, so don't overdo it (like I have and ended up with drier skin). When using the smallest amount, it's lovely. Not certain how it removes MU, I don't wear a base, but I can see just using a touch more and giving it more time to do it's thing could increase it's cleansing ability exponentially.

Did not take off my makeup, I couldnt believe how much makeup was on my cottonball after using a toner, it left a residue on my skin as well.

If you have dry skin you MUST try this. The fact that I can leave out one or two daily washes with water in my skincare routine has worked wonders for my dry skin. I realise now that all that water played a significant role in the state of my skin. When I use this it's much better, flexible and plump.
My skin is sensitive and confused (dry AND acne-prone) and I love to use this for my daily cleansing. I do use a makeup remover first when I'm wearing makeup, though.
It has never irritated my skin, the price is reasonable and it's extremely versatile. Love it! Highly recommended!

I like this cleanser. It is quite gentle, I do rinse with water though if I do double cleanse.
I LOVE this as a makeup remover. Its the only one that does not irritated my eyelids!
I either remover makeup with this then cleanse with it thereafter and rinse with water or just use it as my makeup remover followed by another cleanser.
Def HG!

Like many here, I made the mistake of buying this before looking at the ingredients.
This is supposed to be very gentle yet contains SLS, I dont find it super irritating, so it would probably be fine for tougher skin but it is a bit too irritating for my sensitive skin and this is a product that sells itself as extremely gentle!!!
It gave me some irritation around my mouth and whiteheads so I would not buy it again. This is not for super sensitive skin: I prefer avene's eau micellar which is very gentle and much gentler than this rubbish!
Waste of money for over all face.