I use Avene extremely gentle cleanser on my face and I find it good for cleansing and not drying. However I cannot use it on my eyes as it irritates the hell out of them. Why therefore I thought that the eye make up remover would be OK I don't know.
I bought it because I like to use products from the same brand but within minutes of using this product on my eyes I felt the familiar gritty feeling.
It's fine on my skin it's inside my eyes that get uncomfortable, when I blink it feels like I have bits of dirt in my eyes and it brings me out in white bumps under my eyelids.
I wear contact lenses and maybe this is why but I always take my contact lenses out before I remove my eye make up and Avene say this product is good for people that have eye problems or wear lenses.
I have used other eye make up removers and while some are more drying on the delicate skin none of them leave me with gritty eyes so I have no idea why a product marketed at sensitive skin would do this.
I have learnt my lesson now and will not be using any Avene products anywhere near my eyes. I would not buy this again.

To be honest, I am a bit surprised by the so-so reviews for this product. My experience with it has been wonderful - after sampling many different eye makeup removers, this has emerged as my favorite by far, and I recently purchased my third bottle of it. The Avene brand is specifically targeted at sensitive skin and this part of the line is no exception. I find it that completely removes my eye makeup easily, and without irritating my eyes or the delicate skin around them whatsoever. If you wear contact lenses, however, I would definitely recommend removing them before using this product. Highly recommended, and since a bottle lasts at least six months, well worth the price.

I love Avene for the most part but unfortunately this product fell flat on its face for me :( I use Avene for sensitive skin and this gave me one of the worst allergic reactions I've ever had and made hives develop around my eyes. After all of that it barely even removed my non waterproof mascara. You can get other makeup removers for so much cheaper that work a million times better. Save your money on this one.

I've always used Purete Thermale by Vichy as a makeup remover and i thought about giving this product a try since I've been using avene creams for quite awhile now and been happy with those.. Well this product didn't meet up my expectations.. It never removes all my makeup and I don't even use waterproof mascara or liner.. It is gentle but in the bottom line it doesn't fulfill its purpose so I will stick with my previous makeup remover..

This is not inexpensive but it's a good product and does the job without leaving your eye area feeling greasy. It's a gel not a liquid and really removes stubborn mascara.

I wanted to like this and I gave it so many chances but it failed me Everytime. It has a strong smell, didn't remove my makeup like it should. I would get a better result by washing my entire face. I used a massive amount of this, tried to remove it over and over, even tried rubbing vigorously! I'll stick to my oil based eye makeup remover. Cheaper and effective. Please don't go out and purchase this! There's many better options out there!

The first time I tried using this, it didn't irritate my eye, neither on the lid or in my eyes, but I was still annoyed with it because I didn't find it effective at removing my eye makeup. I didn't use it for a while and then came back to it. The next time I thought the cotton pad was too dry and so tried adding more product and drenched it. That worked. Basically, it works well and is gentle when you use a fair amount of it. Each bottle is not that expensive, but the cost may add up of you need to use it every day. For me it's worth it because I have sensitive skin and a lot of removers sting my eyes.

I really liked this. Firstly my eyes are uber sensitive & when I tried this they had been battling some eyelid dry itchy redness. This product took my eye makeup off easily & *shock* with no irritation. My eyes actually felt better!

This product is fantastic because it puts moisture back into the eye area. This is a much needed thing for dry, red eyelids. No irritation or greasy, irritating eye gritty feeling either.

I paid $21 for a bottle & I had to remove a lippie as I needed to use a fair bit. I anticipate going through this bottle quite fast, so not very good value for money. Nevertheless I will definately buy this lil gem again as it actually helped my eyelids. So thumbs up Avene! continued >>

I'm at a loss to understand how this is gentle. It has one of the strongest fragrances I've ever come across outside of an actual perfume. Like a bouquet of dried flowers or an equally artificial household spray. That should have been a tip to me not to actually try it on my skin, but I went ahead and applied some to a q-tip and attempted to remove my eyeliner. It stung my skin and caused my eyes to water immediately. I only got as far as the upper lid of one eye, and it didn't remove the liner at all. I was a simple kohl liner from Chanel, nothing waterproof or glittery and it didn't budge.


My skin is very sensitive, combination, and pale so I do tend to occasionally react to skin care. But Avene is marketed towards sensitive skin and supposedly very gentle. I couldn't tolerate this at all, and it left my eye looking red and inflamed for a few hours.


I couldn't return my bottle, so I gave it to my cousin. Her skin can handle anything: perfumed products, harsh scrubs, strong chemical peels, and intense acne treatments. Yet she couldn't use this either. It didn't remove any of her makeup (even with repeated attempts), and a few minutes later she had red bumps all over her eyes.


So this ended up being thrown away. I wouldn't recommend this to anyone, particularly those with sensitive skin. Anyone interested in this should definitely try a sample first.

I have sensitive skin and this product did not irritate my eyes. However it did not remove my eye makeup. I sat with cotton discs full of product and patiently soaked my eyelids and lashes. It did not work adequately and I needed to use an oil based remover afterwards. It also takes a lot of product to get the cotton pad damp enough, which makes it expensive as well as close to useless for the job. This was a really disappointing product from avene