I've been using this product for over four years. It is an excellent cleanser for removal of facial cosmetic products. The lightweight formula has no harsh ingredients, so I love that it is gentle to my skin. It emulsifies and cleans cosmetic products off without irritating my face.My skin is left clean and soft.
I only use this cleanser, to remove facial makeup. It does not contain special ingredients to treat the skin, it simply removes cosmetics, and leaves the skin clean, ready to apply serums and/or moisturizer.
Since I've been using this cleanser, my face has been in the best condition. I rarely have breakouts but other products would irritate and cause redness around my nasal folds and chin. Since I have been using this cleanser, no problems. As a result, I have stuck with it for four years.
The packaging allows me to dispense only what I need. It does not spill out, so no product is wasted. It is not a fancy container, but it is sturdy and holds it shape. It is a milky clear plastic container, so I can see how much is in the container. Unlike jars or containers with large holes to dispense fluid, this dispenser protects the product, no "touching" product that is not going to be used!!!!

I think very highly of the La Roche Posay brand and count several of their products as holy grail staples. This one, unfortunately, didn't make the grade. As a few reviewers have already mentioned, this cleanser doesn't deal too well with some mascaras and eyeshadows (I don't wear much, and never waterproof).
What's even more regrettable is that the product broke me out somewhat after a while, so it is a cleanser I can only use for short term stints. I was torn between a 2 and 3 star rating and have decided on 3 based on the fact that my skin didn't sting after using this and other, less sensitive skin types will probably enjoy this product. I won't repurchase though.

I really like this gentle cleanser. It doesn't remove makeup well though, so I only use it in the morning. I had always used harsher products until I got clued in by my dermatologist that what I should be looking for is non-irritating products. Thus the switch to milky cleansers - at least in the morning. Some days I need a moisturizer after this and some days not. (I think that might depend on whether my shower cooperates in giving me lukewarm water or not ~) This also ranks as 0 (no hazard) in the Cosmetics Database so :) :)

I began using this last year when I had horrible horrible skin due to a very stressful period in my life. I had red bumps all over my face and neck. Not a rash, not pimples just red bumps that wouldn't go away..
I was desperate. My facialist kept recommending me acne products that only got my skin worse and worse.
Enter this one. Together with clay masks each night for 10 consecutive days, a moisturizer from Caudalie and the fluid foundation from Avene, this Toleriane milk helped clear my skin. I used to take my make up off with Toleriane milk and then clear my face with the Phisiological Gel also from LRP.
The combination worked through 3 bottles of each but then I guess my skin got used to them and they just... stopped working. It gave me a horrible rash on my left eyelid and it's supposed to be for intolerant skin...
So I guess it's a good product in some circumstances.
At least for me it worked at first but then it didn't anymore.

Hmm.... Im very skeptical about this product. I gave up cleansing my face with gels etc a year ago and I only now use cleansing milks and lotions like this one. I bought this after i read a rave review on Paula Begoun web site. I like the fact that comes in a huge container with a pump very very practical and economical. I like the fact that apparently this cleanser is very gentle and soft, not harsh at all and fragrance free. Doesn't irritate my skin its easy to find and very reasonably priced . The negative side now ! its fragrance free yes but has a medicinal scent that i dont enjoy at all. Second i think its a bit too gentle, I dont find that removes my make up well enough. I only use it as my morning cleanser when i dont have make up on or I take the bulk of my make off using wipes or a cleansing oil and then i use this to deep clean my skin.I dont mind doing that but i would like to use only one product for my cleansing ritual .My third complain is that it doesnt give you much time to really massage it onto the skin because after only few seconds it seems to be completely absorbed... all gone... and that for me is the real deal breaker . Also with this the use of a washing cloth is a necessity otherwise it leaves on the skin a film . I adore the fact that doesnt irritate my skin but other than that this product is a failure for me

This Toleriane Cleanser has been a winter staple for me for the last four years. I really love this cleanser.
Price and Packaging: I don't think the price is too terrible, it used to be $20USD and now it is 22$ I believe. During the colder months I use this everyday, sometimes twice a day and one bottle will last me during those months. The packaging is simple and sturdy-it's not so thin that you'll squeeze out more product than you need (if that makes sense).
Performance: The texture of this is creamy and soothing. If I ever try a product or am around an environment that is irritating to me, this is the first thing I reach for to comfort my skin.
Years ago I tried the Olay Total Effect "Unscented," within a few minutes my face was stinging and as red as steamed lobster. I immediately smoothed this on and it helped to take the sting away. I still had red cheeks for the rest of the night, but it felt like that moisturizer was at least off my skin.
I personally do not notice a film, (I do with Cetaphils cleanser, for example). My skin is left softer and comforted. But bear in my mind my skin is very sensitive and thinner in some areas. I always use this at the end of a shower to help my face feel less tight.
If my skin is extra dry in the morning, I will smooth this onto my dry skin. Then I will rinse with the company Thermal Spring Water and tissue it off. (Very hard tap water in my house). I only do this when my skin is extra dry that day, not all the time.
As to this being a make-up or sunscreen remover? Make-up, not so much. Once while traveling I found myself in the clutches of an aggressive Chanel SA who put a full face of makeup on me. (I should have said no but I was caught off guard and sort of didn't know what to do, at least I didn't buy anything and had big sunglasses/shades). This was the only cleanser I had and it took me a long time just to get the foundation off, and the eye makeup...ugh, it wasn't going to happen with this cleanser.
Sunscreen? Well, it *seems* like it's taking the sunscreen off, I don't see or feel a leftover film from the sunscreen, and I don't really get breakouts anymore because my skin is very dry at this time of year. -The sunscreen I am currently using is the Vanicream SPF60.
Admittedly I don't use this in the Summer very much, only if my skin is irritated for whatever reason. At night it isn't enough to remove the sweat and grime of the humid Summer days.
Despite this being a seasonal cleanser in my case, I always have it on hand. Currently I am looking to try a new oil cleanser for night, but the Toleriane Cleanser will continue to be a morning cleanser for me. It's a soothing, very gentle cleanser for my skin I don't like to be without.
Thank you for reading xx

I had no intention of buying this product, But I was persuaded to purchase it by a sales assistant in Boots the chemist. My normal (dirt cheap) Boots cleanser for sensitive skin wasn't available at the time. So I bought into the sales pitch that this was a fantastic product that she used herself. (Really????, I mean really...how often do I hear that).
Wow! Do I regret buying into that nonsense? After my first use, I could instantly tell that this cleanser really wasn't cleaning my face. It had trouble removing my moisturiser and sunblock. Additionally, it left a thin film behind on my skin that I mistakenly mis-took for a moisturising effect; which I really didn't like. After I wash my face, I really just want it to feel clean. If I want a moisturiser, I'll use one thank you very much. A closer look at the ingredients revealed that this contains Ethylhexyl Palmitate (a derivative of palm oil) and Propylene Glycol ( a petroleum derivative) Nonetheless, I persevered, buoyed by the sales pitch that this was a great product for dry and sensitive skin. And also because it cost over £20. Three days into continuous use, my face started to show real signs of irritation. Muted redness and darker areas on my forehead and cheeks, and some tiny bumps. I should add, I NEVER break out.
I promptly put this in the back of my bathroom cabinet, never to be used again. I may use it to shine my bathroom tiles. At over £20 it is a tremendously disappointing purchase. In good conscience, I would not recommend this to anyone with sensitive skin. I wouldn't recommend it full-stop, as it fails miserably as a cleanser.

I bought this product after my regular skincare routine wasn't working for me anymore. I have dry skin and I was getting some rough, scaly patches on my face....ughhh. I agree with the posters who said it really isn't for make-up removal, I use another product for that. But this is light and refreshing and my skin has improved 1000% since I started using it. I use it every night before bed and then put on moisturizer. It's hard to tell if this product is the sole reason for my improvement because I changed all the elements of my routine at the same time because I was desperate.

I bought this cleanser while on holiday as needed something creamy as the water was too drying out there for my usual face wash. I found this cleanser to be very gentle, but it doesnt remove makeup overly well unless it is wiped off thoroughly with a cotton pad. It is very moisturising, and doesnt seem to cause any irritation. Overall very good if you dont wear too much makeup and want something gentle and bland to use on your face!

Over the past years I tried a lot of samples of this cleanser and never knew what to think of it. Finally I bought the full pump size, because I wanted to try something else than my beloved Body Shop Aloe Vera cream cleanser.
My skin is oily, sensitive, acne and dermatitis prone. This cleanser is indeed very mild, but I don't like how it works on my skin.
First of all, your face and hands have to be perfectly dry, otherwise the product glides from your skin and does nothing, so you cannot use it in the shower. It says to clean your eyes too, but it doesn't remove mascara very well. As with the Cetaphil a bit of the mascara mixes with the cleanser and sticks to your cheeks the other half stays on your lashes.
So I remove my mascara with Bioderma H2O and than massage the Toleriane cleanser on my dry skin. Than I remove the cleanser with a muslin or wash cloth and at the end I rinse my face with water. After that my skin feels a bit sticky, what I don't like.
The Aloe Vera cleanser from the Body Shop removes even my mascara, is mild and fresh and doesn't feel sticky afterwards, so I absolutely prefer that one.
Update 11/2011: I had to stop using this cleanser, because it broke me out and clogged my pores very much. I checked the ingredients on Zerozits and the first ingredient scores 5, which is very bad. So if you are acne prone like me, don't use this!

Ok, so my fiance brought this back for me with a heap of other LRP stuff from France - I'd actually asked for the foaming cleanser but they didn't have it at the store so he got this instead.
At first I was a bit reluctant to use it as it has had mixed reviews but I've been using it the last couple of weeks as my morning cleanser and so far so good.
I've been trying to cut down on the amount of exfoliant products I use and have been using this in place of my usual Dermalogica Daily Microfoliant routine in the mornings.
I have to say, this is the gentlest cleanser I have used. Gentler than Cetaphil I reckon. My skin is calm, balanced and not irritated and so far no breakouts which is always a plus with my acne-prone/reactive skin.
I have only been using this for a couple of weeks, so I will update after I've used it for a bit longer.

I was wanted to see if this product would work on my face but after 4 uses I found out it doesn't work well.
I used a sample (luckily) and I didn't know that I had to use with a cotton ball (doh, it is a cleanser...not a face wash...but anyway) so I used it as a normal face cleanser. My face was greasy while washing but when I dried my face with the towel, my skin was soft and glowing. The next day, I read about how to use this product properly and so I used a cotton ball. My skin was nice, no irritation and glowing BUT it clogged my nose really bad and now I have few pimples coming out. This is not for my skin.
Overall it is ok for dry skin and irritated skin as now I have no dry patches on my cheeks as I had before but I can't stand the clogging.

I really like this cleanser as it is non-stripping and my skin feels supple and moisturised, yet clean! I use it after taking off my make up with a make up remover. In the mornings, I use it on its own as a cleanser. I like it and will most definitely repurchase.

I use an oil cleanser at night to remove sunscreen and makeup, so I was using this afterward, but this cleanser left a film on my skin when I used it at night and in the morning when my skin had nothing on it. And made my skin irritated and made me break out. Boo.

I bought this cleanser cos I love LRP sunblock and the drugstore was having a 25% off.
I feel like this is too gentle to take off my makeup, even though I was only wearing water based liquid foundation with no concealer or powder. I put this one and massaged my face, left it on for a while and removed it with a warm wash cloth. It felt a little warm about 10sec after I put it on my face, is this supposed to happen?
A few days after using this and my normal non-soap gel cleanser, I got a couple of clogged pores so I suppose this didn't remove all my makeup throughly. To be fair, cleansing milks don't really agree with me, the Chanel one was too irritating for my skin.
This doesn't dry me out or make my skin flaky, which is a huge plus, cos almost everything dries me out. I think I'll use this in the morning when I have lots of time to get ready, but I definitely won't buy this again. I don't know why, but this gives me that luxurious feeling. I like the old school/clean packaging.
EDIT: Ok, after 2-3 weeks of owning this, I only used it twice. I used it once in the morning and put on my foundation. After I cleansed my skin at night, I found a new pimple that wasn't there in the morning. I am really afraid of putting on moisturiser after I use this cos I don't think water really rinses it off. But I'm a skincare Nazi so maybe this will work for other people who aren't so OCD.

I love LRP and I use a lot of their products, namely, their Physiological, Anthelios, Effaclar and Lipikar line. This was my first try of Toleriane line product, which is for intolerant skin. So, it is basically, a cleansing milk that seems to calm the skin a bit, a lot like many cleansers that are for sensitive skin. It says it will remove makeup, but it really doesn't. It's too gentle for that. However, it is great as a morning cleanser OR as an additional step to the cleansing routine. It has a yogurt-y scent - nothing bad or good about that. All in all, it is an OK product. Didn't do me any harm. Won't be purchasing again.
EDIT - 03/18/2012: I'm adding another lippie to four lippies. I purchase again. I'm liking it more and more because it's very gentle. As my skin is becoming drier, I really appreciate the milkiness of the cleanser. I use it a final step to my cleansing routine to massage my skin. Will be purcahsing again.

I bought this product when i was searching for a good cleanser but still soothing enough not to irritate my skin. It didn't have to take makeup off just clean my face. I love LRP products, I used a lot of them, one of my favourit makeup removers is the Physiological Cleansing Milk but this one really was a disipointment.
I asked the sales assistant if i could was it off like a face wash, she assured me it was no problem. Once home I immediatly tried it out (as i was very excited to see how it was) and I massaged it wel onto my face, the feeling was a bit greassy but i had to wash it off anyways so no problem there. Once i rinsed it off I felt more or less clean but when i applyed my toner i saw that my cotton pad was filthy and not a small bit as it usually is but very filthy.
I even had to wash my face again with another face wash.
I really wanted to give this product a chance and i wanted to love it so i kept on trying it, now I found a way I can use it and that it is effective: I massage it onto my face and then moist 2 cotton pads and clean my face with the cotton pads. When I apply toner afterwards my cotton pad isn't dirty. So this is the only way I found for this product to cleanse but it is more hastle than I wanted or expected from this product and for the price you pay for it as there are less expensive products that do a better job.
I also tried it as a make up remover as I thought that it would maybe work better as such but with no succes, it didn't take of any mascara (and it wasn't even waterproof mascara).

The sales assistant recommended this cleanser as I have really sensitive dehydrated oily skin. In fact, she mentioned that skin doctors from a local hospital were using this product as part of their 'problem skin' regime for clients. The very first time I used it, there was a burning sensation on my face and my face turned bright red! So much for "suitable for all types of intolerant skin". But heck, I just bought a brand new bottle. I hung in there and now, it only stings if I leave it on for a slightly longer time than usual. It doesn't break me out, and leaves my skin feeling soft. Still, I guess I will be on the lookout for a gentler cleansing cream. If you have really sensitive skin, despite the label, maybe you may want to ask for a sample first.

Toleriane Dermo-Nettoyant saved my skin after a bad reaction to a peel; my face was red, flaking and irritated, and this was the only cleanser it would tolerate. During that time, I had to use this for its dual purpose of cleansing and removing makeup; however, on a normal day, I would only use it as a makeup remover -- I don't feel that it gets my skin as clean as I would normally prefer. I prefer cream-based makeup removers, anyway -- and it gently and efficiently removes every stitch of makeup without irritating or drying.

HG cleanser!!!
In the last three years, I have have issues with dry skin, zits, flaking, reactive skin, and I've tried EVERYTHING.
This (along with the La Roche Posay Toleriane cream) has literally SAVED MY SKIN.
I have NORMAL, SENSTIVE SKIN NOW, and it's freaking cold in Demark right now!! my skin will still react to things such as cold or harsh products or masks, but it will calm down soooo quickly with this.
I wipe the cleanser off with a cotton pad, NOT with water. It cleanses everything off, but I don't usually use a lot of foundation - then you have to wipe two times.
If you have reactive, dry, sentive, acneprone skin that is juist OUT OF BALANCE - try La roche Posay toleriane dermo cleanser, thermal water (spray on skin as a 'toner' to calm it down) and the cream (for normal or dry skin) and DON'T exfoliate for a couple of weeks - that worked for me, when nothing else did in three years.
Good luck!