People seem to be really harsh towards this product but I suppose it depends on what you want from it and when you use it.
I have a few of the other lip butters and loved them for years and I got this one as like an intensive night 'treatment' for my lips, I put a good deal on at night, sometimes a few times because I love the feel of it so much, and leave it. It is sticky for a while but it's not unpleasant and it has completely cleared up any dryness in my lips which is something I do have issues with. However as other people have said it is very white on the lips and therefore not really something to be applying absent mindedly throughout the day - I recommend people make this a nightly thing, worked for me.

Its scent is so pleasant, but I think that's about everything I like about this product. It does nothing to my lips. I have chapped lips, and I would put this on A LOT before bed like the seller told me to, but even so it doesn't improve anything. It's a little too thick to use as a lip moisturizer during the day because it makes my lips look "faded" and the white cream that get stuck in the gaps of my chapped lips make it looks very...weird.

This has a really nice scent, The texture is buttery like. As for the actual product, it does not moisturize or relief dry lips immediately, I did not use this much. I am interested though to try out the other flavours.

I see a lot of people say this product or The Body Shop Lip Butters in particular dry their lips out instead of moisturize. I'm one of the ones where it does the exact opposite. These lip butters are the only thing that moisturizes my lips the best out of any lip moisturizer I've used. I don't have particularly dry lips in the first place and they can be easily moisturized however, so keep that in mind.

They all smell heavenly also. The Shea Butter smells like some kind of icing or lovely baked food, it just smells sooooo good!

Pros-
1.) My lips seem to drink it this product up. It keeps my lips moisturized all night and I get a small amount of plumping because my lips are very moisturized for it.
2.) They last a very long time as you don't have to use much product.

Cons-
1.) This one I would recommend for night as it has a white caste that is VERY obvious and noticeable. There really isn't a way to tone that down unless you use very little product.
2.) If you're the type that doesn't like dipping their fingers into a product that's another negative.
3.) I also feel the price is somewhat steep for such a small amount of product. However, The Body Shop does frequent sales such as buy 3 get 3 free which is basically half off every product you buy so then it's $3 instead of $6 so a much better price.

Now I have more cons than pros but this product is a winner for me.

Overall I give this a 4 out of 5.

This does nothing for my lips... If anything it dries them out. It smells really good, but it just feels greasy and sits like a film on top of your lips. Once it dries a bit it collects as this white substance which is super unattractive. This was about $3-$4 each, and I wouldn't even pay fifty cents for this. Save your money for something better!

Not sure that I care for this stuff. It's ok...but I like other balms much better. They moisturize better, feel better on, and last longer. I'll probably still use it since I bought it.

I gave it a lippie because I love how it smells. But other than that, the product is pretty useless. It dries out my lips and the white residue it leaves behind on my lips makes me look like I'm on crack.

I agree with everyone else: the lip butter actually dried out my lips when I used it in the winter, and it can leave a light, white tinge which I dislike. It also feels a bit strange on the lips. However: I really love the smell. I actually wish the rest of the shea butter products had a smell more similar to this lip balm.
I also noticed that during the winter, when I bought it, it was really thick, too thick even, but now when the weather is warmer it has kind of melted, just like butter. The consistency is completely different.
Also, the packaging is cute.

I was having great results with the body butters from this brand on my dry skin in winter, so I thought I would try the butter for lips too. It didn’t have such a moisturizing effect as expected even though I bought the same as I used for my body – Shea.
It is nice, smells nice, but more an average effect on the lips. Plus this unhygienic packaging when you have it with you and are supposed to use it with your fingers.

Years ago, I used this lip balm and loved it. I even introduced it to my elder sister and appreciated the great job it did on my dry lips. I had it in shea butter and another flavour (I could not recall the name of it). It did deliver lots of moisture that time. And now I can only say 'no more' to this... because it can't 'feed' my lips anymore. Sometimes, I can see and feel the dryness of my lips (but not that dry with the help of the lip balm). I treat this as my night lip treatment. I have to apply a large amount of this to make sure my lips will not suffer from dryness for a while. It can be a bit messy after using it for some time. It is priced at RM28. It can be found in shopping malls and you can choose this lip balm from several of flavours.