Love this makeup remover for removing long wear foundation! It's non-irritating and leaves my skin feeling nourished. I haven't tried it on eye makeup because I use makeup removing wipes for that but I love it for the rest of my face. It removes everything without a trace! Highly recommend

I like this remover, but not well enough to repurchase. It leaves my skin very soft and smooth, but it blurs my vision and it takes quite some effort to remove even non-waterproof mascara. Kanebo's Freeplus Beauty Oil Cleanser does a better job.

This is one of my favorites the other being Mary Kay's & Lancomes. If I need remover and there is no shipping offers (because it makes it that much more expensive) I turn to Neutragena, however they do animal testing and don't want to do that again. Compared to that, this removes makeup better and has glycerin which I didn't see on the other ingredient list. I notice my lids look less dry after using Paula's. I also like there is a barrier with a hole so the whole spout isn't open to knock over when my eyes are closed feeling around for my cleanser bottle as well! The only complaint I have is now she put on a stupd comment with her signature about "want no puffy lids, don't sleep with your makeup on" or something like that. I think that is dumbing down people a bit especially those who bought it to do the opposite of, but otherwise good product. continued >>

This makeup remover left my dry and sensitive skin feeling a little dry and irritated. Also, it didn't seem to remove makeup well or quickly.

This did not remove all my eye makeup. I do not wear waterproof mascara and this still didn't get it all off. I tried Mary Kay's version years ago and I have yet to find anything that compares to it.

When I saw that this was a bi-phase remover, I thought, "I'm going to hate this." However, I love it. It does the job without leaving any residue. And because I use Boot's Extra Facecloths for cleaning, I need a make-up remover that doesn't require it's own cleanser. My only complaint - like the other writers - is that the bottle is too small for the price. It lasts me about six weeks when I use it on a daily basis. I find that true with the Paula's Choice products that I like: small amount for the price.

While I do like this product; it's better than any other biphase remover I've used; I do have a couple complaints. First, the price. It is one of the more pricier items for the amount you get. The bottle is small and doesn't last long; you have to soak the cotton pad with the remover. Secondly, you do have to wipe a bit to remove all of the mascara (especially the lower lashline) I try to minimize this by holding the soaked pad on my eye for a about 30 seconds before wiping but I still find that I have to rub too much for my liking. I will repurchase as I haven't found anything better. IMO, the remover was MUCH better before the reformulation and I wish they'd bring it back.

This makeup remover is wonderful. Though a bit over-priced, it works very, very well. You don't have to use a heavy hand when removing eyelid makeup. It almost melts it away. A definite keeper!

This "bi-level/shake-it-before-you-use-it" eye makeup remover is similar in concept to Lancome's Bi-Facil, Clinique's Take the Day Off, and also Neutrogena's Oil-Free versions, but this works even better for me. Lancome's was my previous HG, but at almost 1/2 the price for roughly the same amount, PC's Gentle Touch is my new go-to eye m/u remover. Additionally, Bi-Facil felt a tad greasier on the lids afterwards, though nothing terrible--more in a "I just put on an eye cream" way. I realize w/ PC's stuff, you have to factor in shipping, but I usually stock up during sales or free-shipping promotions, so I'm fine w/ that. Anyway, this dissolves and removes all eye m/u very easily w/o irritating my sensitive eyes, blurring my visions or leaving a greasy residue (A side note before I forget: the skin around my eyes is REALLY dry, so I generally don't have problems w/ a greasy feeling). To use: shake the bottle well, get a bit on a cotton pad, hold in place over your closed eye for a few seconds or more, then very gently swipe the residue off. No need to scrub mascara or liner off or to tug at your eye area. Personally, most of my eye makeup just comes off from holding it over my eye, so the wiping part is very minimal. Also, in case you're curious, Clinique's TTDO remover required a little more elbow grease to get everything off and Neutrogena's Oil-Free did very little in the removal department, plus it made my eyes sting and burn.

I am sorry to give a Paula's Choice a low rating, but I hated this eye makeup remover. Granted I am not a fan of bi-phase eye makeup removers. but Paula's description of it made me think that I might like it. Also, there are much better bi-phase products out there (e.g. Neutrogena). What bothered me most with this product was the oily residue and the artificial chery-almond smell - no fragrance, but contains Benzyl Alcohol as a preservative. I have thrown out an almost full bottle, and won't purchase again.