I didn't find it to be that gentle. It was too harsh for my sensitive skin and worsened my perioral dermatitis. The fragrance was too strong and totally unnecessary.
I got a sample of this from my dermatologists office. It broke me out right after I used it so that it why I gave it 1 lippy. I also did not find it very gentle because it made my skin feel very tight and uncomfortable.
I got this product in a sample pack by mail. It's a good gentle cleanser, but nothing amazing. It doesn't really lather so you have to like a thick, kind of oily cleanser that doesn't foam in order to like this one. It has fragrance in it, but a light, synthetic, floral kind of smell. I like when my face feels really clean after I wash it, and this didn't gave me this feeling so I'll probably not repurchase. It's not a bad product thought, it's really gentle; but just not perfect for me.