I was SO disappointed with this product, which is a rarity given the success I've had with other Caroline Hirons endorsed items (seriously, Biologique Recherche P50 CHANGED. MY. LIFE).
FIrstly, I was expecting this to be a rich, luxurious, pasty balm. It was not. It is rather thin and runny for a "balm," leaning more towards the oil end of the oil - balm spectrum. So that is disappointment #1.
Secondly, the smell is a little weird. I am absolutely not one to shy away from scented products - I actually love facial products that have a lovely scent to them, because it creates more of a spa feel when I'm going about my daily skincare routine. But this was just not uplifting or refreshing in any way. Disappointment #2.
Thirdly, and this is my MAJOR gripe with this item: the packaging is absolutely atrocious. Beyond horrible. I only keep this on a shelf in my bathroom, where it sits unmoving until I use it in the evening. Somehow, there are three giant cracks running down the side of the tub. Also, and this is truly baffling, the balm is somehow stuck to the top lid and on the sides and all over the place, even though I have never turned the product upside-down, and am not messy when I scoop a little out at night. I have no clue how this is happening, and it's extremely frustrating.
For the price and the hassle to get this from the UK (I live in the US so it wasn't that easy to acquire), I won't be repurchasing this one when I run out.
I bought this after caroline hirons reccomendation and cant get enough of balm cleansers ! this smells lovely and has a nice light texture . I use it at night time to remove makeup and cleanse , it does a great job when removing it with a facecloth .
Just in regards to break outs with this product , i know when i first started using balm cleanser (not this one the antipodes grapeseed butter cleanser, which i also like) i experienced about 2 weeks of break outs which i put down to purging as after 3-4 weeks my skin was totally clear of any black heads , bumps under the skin . Id definitely suggest persevering with this product for a good 4 weeks and then make up your mind in regards to the actual product breaking you out ? I think balm cleanser has helped my skin the most of all the 'caroline hiron' changes to my skin care regime ,i no longer have any clogged pores , but i think she should put a disclaimer on the purging stage though
I decided to try Emma Hardie's cleansing balm after having a very bad reaction to Shu Uemura's fresh pore clarifying gentle cleansing oil (pink bottle). I had never used a balm before and was a bit scared of using an oily balm on my already very oily skin, but this product is amazing!
I have always used foaming cleansers and wanted to try the double cleansing method. I was looking for a product for my first cleanse and I think I have found it: EH balm removes all my makeup, but is gentle enough not to irritate my skin. I have a very difficult skin type: very oily T-zone, prone to flakes around my nose, hormonal acne on my chin and occasional redness on my cheeks.
I use the EH balm nights only, scoop about 1/3 of my index finger (very little) and massage it directly on my dry face and neck. I then remove it with a wet washcloth and splash some cold water (I guess I'm still getting used to the idea of not using water to wash my face!). Result: my skin has never been softer, the itchiness and flakes around my nose are gone.
It didn't help with my acne, I still get hormonal spots on my chin, but I don't think that is the purpose of this balm. There are other products for this. On the areas where I don't have acne (oily and dehydrated), there has been visible improvement, my skin feels moisturized and smooth.
Yes, the jar is bulky (doesn't bother me) and it isn't cheap, but the results make it totally worth it (what is the price for good skin?). FYI, this balm is from the UK. I got it from feelunique.com and it arrived in 10 days.
I bought this product based on rave reviews from so many of my favourite beauty bloggers.. My final 'enabler' was Caroline Hirons who absolutely loves this product.
Unfortunately it just did not work out for me... It irritated my skin badly and has made me brake out in white bumps all across my jawline, chin and down the sides of my neck. I also broke out with big under the skin bumps on the sides of my face. Also, this cleanser was shocking at removing my make-up. Even after double cleansing, my make-up was not properly removed. The packaging is poor, the oil seeps out all across the sides and the big jar isn't very convenient for travelling.
Overall, for the price I paid ($80AUD for the 3 cloths and 100mL cleanser) I am really disappointed with this and will just have to continue searching for my perfect cleanser :(.
I was choosing between the Eve Lom cleanser and the Emma Hardie cleanser and I went with the Emma Hardie one due to all the hype. I broke on my neck and cheeks really badly. After not using it for a week, my face is still recovering. I would be staying away from this cleanser.
Where I didn't break out, my face was actually quite soft and the product smells nice.
The packaging is crap as the lid cracks if once it is tightened.
This product should come with a WARNING! It DESTROYED almost overnight my perfect blemish free skin. It took me back to my pre-roaccutane skin care days of hell. I used it for 4 days because I so desperately wanted to believe it was not the cause of the breakouts but every day of use led to more and more pimples and aggravated the existing ones. The second I stopped using it, everything calmed back down...finally almost 2 weeks later my skin is returning to normal. I was devastated. I wanted to love this product so badly after almost every beauty blogger on the net sung its praises...but it was not for me. I suspect it's the strong dose of essential oils in the product. You can smell them the second you open the jar. I did love the texture of the balm...very luxurious but for the price it should be! So sensitive skin ladies...beware!
Lovely balm, very nice texture and easy to use. Didn't make a world of difference to my skin but didn't do it any harm either.
Fairly effective cleanser. I don't wear much make up day to day (just mascara and blusher) and this does remove it (and heavier 'full face' make up) but I do find I'm left with a small amount of mascara residue.
My main bugbear, however, is the packaging. £34 for a product in a jar which isn't fit for purpose? The 'thread' where you twist the lid onto the jar is all cracked and ruined with approx 1/4 product remaining and so the lid now won't fasten (exposing the product to air and increasing risk of contamination)
. The gold inner comes out of the Perspex outer jar , basically the whole thing falls to pieces every time I use it. Not good enough. Until the packaging quality issues are addressed I won't repurchase.
AMAZING CLEANSER. The best really! I have gone through too many cleansers in my time, from high street brands to extremely expensive stuff that didn't do what it promised.
Emma Hardie really narrowed it down to this perfect blend of aromaoils and cleansing cloths - and they work perfect together! I have ordered a bunch of them and found an amazing deal on them on qvcuk, where i picked up 200ml jar for just over 40 pounds (it costs 35 pounds for 100ml for comparison).
I do wear my make up, i Always have eye make up as well, so for me it's important that everything is removed. You see, i'm lazy, i'm not going to use eye make up remover AFTER i already washed my face and this cleanser works Every time! The oils soften the mascara and the eye pencil and the soft cloth removes it no problem!
I have also tried sleeping in it and it really cleared my somewhat spots on the forehead.
My skin is normal, with a bit of sensitivity issue to it and it works Perfectly for me.
Everything: price, packaging, smell, cleansing ability - everything is top notch.
p.s. I used to use eve lom, and BELIEVE me, you will not regret switching from one to another. I have and never looked back (this is why: 1. THE SMELL! eve lom doesn't have a smell, it has a STINK! 2. Eve lom left me with panda eyes Many many times. 3. EH stuff is far more natural, Eve Lom contains mineral oils that clog pores. Boom!)
This irritated my skin to no end, it actually irritated my skin enough to give me bumps all over my cheeks. And I did take everything off properly.
The problem is with the essential oils in it. Yes, it makes this balm smell amazing, but it's soooo bad for sensitive skins.
I'm giving it a 1 because there are just too many unnecessary ingredients in it such as fatty alcohols (clogging), lavender oil (one of the most irritating ingredients ever), etc etc etc.
I'm usually so careful with what I buy/put on my face, like I will look at ingredients etc, but the hype drew me in and I completely regret this. I got it in a set with the exfoliating seeds and the muslim cloth, which weren't that great either. The seeds were kinda meh, and the cloth fell apart after less than 5 hand-washes.
For reference I have oily, acne prone skin that can also be dry and red. I tried this initially with a trial size pot and have now purchased the full size. I ADORE this cleanser. It is a dream to use. You just put a smal smudge in the palm of your hand, add a few drops of water to make it milky and massage it over the skin gently. It smells of mandarins and it feels so wonderful it's like giving yourself a spa facial everyday. There is nothing else like it. It takes all my makeup off including my eye makeup with zero rubbing whatsoever. I massage it in for about a minute then remove it with a warm face cloth. My skin feels plumped and healthy, with no oil added or any moisture stripped. It is extremely gentle and kind and it feels like a real luxury to use. Personally I follow up with a second cleanse of oatmeal or Ren Clay Cleanser. I don't do a second cleanse with this Emma Hardie stuff a) because it's pricey and b) because I like to do my final cleanse with something non-essential oil based, but I do not see that as a fault of the Emma Hardie cleanser, it's just my preference.
I paid £23 for my tub as I was lucky to need to purchase when there was a sale on at feelunique.com. Generally it's about £30 a tub, but bearing in mind the teeny amount you need per cleanse, a tub will last you a very, very long time.
Highly recommend this.