im shocked to see all the bad comments. ok..it is expensive as the bottle is small..but i found it removed the makeup well..and my eye area felt tight as if toned. but then i love anything mac. amazing products.

This is a mediocre product. I like that there is no scent and no residue. It takes off most of my eye makeup after spending some time rubbing. It doesn't completely remove some waterproof mascaras and my Mac Kohl Power eyeliner either. I will not be repurchasing.

Works perfectly with everything except waterproof mascara.

This has been my HG eye makeup remover for a few years now. I have very sensitive eyes and this never ever makes my eyes burn -at all-. It's pretty expensive though.. $10 for 30ml or $20 for 100ml. If I were to wear eyemakeup every day, I would go through a 100ml bottle at LEAST 3-4 times a year, if not more frequently! The packaging is okay, but it seems like a lot of remover comes out at one time, so you have to kind of be a bit careful with it. I just can't afford that, so I am trying to find a less expensive alternative. I got Klorane soothing eye make-up remover from Birchbox recently and I'm trying that out. Will update!

This eye makeup remover is good but nothing too special for the price. It takes off eye makeup very good however does leave my skin a little oily. It does a good job but I think a cheaper eye makeup remover would suffice.

I bought this hoping it would take off my waterproof mascara. Nope.

It does a great job removing my eye makeup, without burning my really sensitive eyes. But it does not take off my waterproof mascara. I had to rub way too hard at it for it to remove even a quarter of it. I'm very disappointed because I liked how gentle it otherwise was.

Not worth the money for me.

I'm on my second bottle of this and love it. I cannot use the dual phase removers on my sensitive eyes. They irritate and make my eyes water forever. This is not like that. It's gentle and yet gets all my makeup off. I haven't used it on waterproof mascara, but it gets off my MUFE aqua creams and waterproof eyeliner in one swipe.

This works so well. It gets rid of everything: liquid liner, gel liner, blackest of blacks liner, glitter, pretty much everything you use on your eyes. I love that this isn't oily on my skin and doesn't dry out my sensitive eye area.

I am using Latisse, so my lashes are quite long. I found several drugstore brand eye makeup remover inadequate, and wasted alot of money on the many brands I tried. I Went into the MAC store, cause I was at my wit's end. I bought this product. I found the little hole at the top of the bottle was slightly inadequate to produce enough MU remover on the cotton ball, but I can ignor that. If I apply enough product to the cotton ball, (sometimes it seems like it requires quite a bit, but possibly that's cause of the small hole), I find my mascara more or less is removed. Sometimes I can still see flakes of mascara on my lids. So, I gave packing quality a 3. I know most department st ore make up removers are over 16.00, and this didn't bother me. Sometimes, the MAC doesn't remove all of my waterproof eyeliner, which is irritating to me, and why I bought it in the first place. Afterall, the waterproof eyeliner is by MAC. It does one thing good, I like. If I happen to notice eyeliner it didn't remove from the night before, I can easily apply it to a q tip, and remove it. The thing is, for 18.00, it shouldn't leave any residue. But, I find that it does, just not nearly as bad as others. So, I'm not really pleased with this, and will try others, when I'm finished with this bottle. Some have given Clinique good ratings, and I've never used anything from the Clinique counter. I think I will.

I usually use Clinique's Take The Day Off Remover for Lids, Lashes, and Lips. I was at the MAC counter when I realized the bottle I had at home was nearly finished. On a whim, I asked the SA helping me if they had a good MU remover that wouldn't irritate my eyes. He showed me the Pro Eye Makeup Remover and told me that I could even use it while wearing my contacts, it was that gentle.


Because it was the same price as the Clinique one, I purchased a bottle along with my other goodies. I was very disappointed with the Pro. About ten seconds after using it, it stings my eyes slightly. It removes my eye mu okay, especially my eyeshadow but I feel like the bottle doesn't allow me to put a lot of the solution on the cotton ball without added effort. I have to make sure to scrub my eyelids very well even after using the Pro, because it doesn't always do the best job of taking off my mascara and eyeliner.


The first time I used it, I instantly thought about returning it to Macy's for a refund. I didn't have time to make it back out to the mall, however, so I've had to keep using this bottle. As soon as it runs out, I'm going back to Clinique for sure! It works like a charm, NEVER stings my eyes, and even has a lovely, soothing scent.