68%
would repurchase
3.3/5
package quality

price range

Reviews

Reviews


1.0
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9 years ago

I must say, I do love the Hemp Hand cream despite the unpleasant fragrance. Due to an especially rude customer service agent on the phone this am I will no longer do business with this company....

About reviewer (1 reviews)

Age44-55

SkinCombination

HairRed

EyesBrown



4.0
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from

11 years ago

im living in dubai and i usually go to deira city centre to visit body shop.i like body shop alot.,specially the seaweed and tea tree range.,i ehave really sensitive and acne prone skin i tried...

About reviewer (1 reviews)

Age25-29

SkinAcne-prone, Fair

HairBrown

EyesBrown


1.0
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12 years ago

The last time I bought and liked products from The Body Shop was the 1980s. Back then there was an understanding that many customers wanted something different to the usual useless scented rubbish...

About reviewer (28 reviews)

Age36-43

SkinOily, Fair-Medium, Warm

HairBrown, Wavy, Fine

EyesGreen


4.0
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12 years ago

As a current employee with The Body Shop I have a lot of mixed feelings about the reviews. Yes the products are expensive, but keep in mind that we source our main ingredients through community...

About reviewer (1 reviews)

Age19-24

SkinOily, Fair-Medium, Cool

HairBrunette, Wavy, Medium

EyesGreen


5.0
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12 years ago

I adore The Body Shop. Their ingredients are more high quality than most (vegetarian friendly, community trade, natural). I find the products to be cheaper to purchase from in the UK than in the...

About reviewer (102 reviews)

Age19-24

SkinDry, Medium, Cool

HairBrunette, Wavy, Fine

EyesBrown


3.0
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14 years ago

I used to be a Body Shop whore; I bought almost all of my products here. Their prices are pretty typical for a little boutique, but most of their products are not very effective. Their lotions...

About reviewer (117 reviews)

Age25-29

SkinVery Oily, Fair, Not Sure

HairRed, Wavy, Fine

EyesBlue


2.0
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14 years ago

I was really interested to read comments from employees or ex-employees on here as i too work for TBS. Firstly i completely agree with the comments that TBS is not what it used to be. Products...

About reviewer (9 reviews)

Age19-24

SkinAcne-prone, Fair-Medium, Not Sure

HairBrunette, Other, Other

EyesBrown


1.0
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14 years ago

This is for the Body Shop stores as a whole, and the store at the Minneapolis airport in particular. I used to love TBS, but over the years I've stopped shopping there as they always seem to...

About reviewer (172 reviews)

Age44-55

SkinCombination, Other

HairBlond

EyesHazel


5.0
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14 years ago

I am true TBS fan. I am using all TBS products head to toes. Yes the prices increased alot, in fact not just TBS stuff increased price, likewise for many brands. IMO, they do have great promotions...

About reviewer (205 reviews)

Age30-35

SkinAcne-prone, Fair-Medium

HairBlack

EyesBrown


2.0
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from

15 years ago

Buying myself something from TBS used to be a real treat, but now I just walk on by. Why? Because their prices are outrageous, the selections have been so narrowed down that it's a joke, and...

About reviewer (259 reviews)

Age25-29

SkinCombination, Fair, Cool

HairBlack, Wavy, Medium

EyesHazel


5.0
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15 years ago

I'm a bit biased, I suppose, as I work there. But I am capable of an un-biased rundown of The Body Shop, I think. I used and loved the products before I began working there, and I've used them...

About reviewer (36 reviews)

Age30-35

SkinCombination, Fair-Medium

HairBrunette

EyesBrown


2.0
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15 years ago

First off, I think that the allure of the store is the whole "natural, good-for-you, let's save the environment" feel that their products endorse. However, the quality of most of the products are...

About reviewer (18 reviews)

AgeUnder 18

SkinOily, Fair-Medium

HairBrunette

EyesHazel


1.0
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16 years ago

What happened to all the cool products and scents I remember? I'd say I got this confused with BBW, but it's so much more expensive that that's not possible. Overpriced, overhyped and just not...

About reviewer (1727 reviews)

Age36-43

SkinCombination, Fair-Medium, Not Sure

HairBrunette, Other, Fine

EyesBrown


2.0
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16 years ago

I too have fits of nostalgia when it comes to TBS of old, remembering when it opened its doors in my home town and the flurry of activity that seemed to be contained in it constantly. Those...

About reviewer (147 reviews)

Age30-35

SkinCombination, Fair, Not Sure

HairBrown, Wavy, Fine

EyesBlue


4.0
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16 years ago

Best Products: 1) Fragrances esp the Perfume Oils and the scented body lotions (can't beat the price esp for the quality you're getting in return), great price, great quality. My top Faves:...

About reviewer (135 reviews)

Age19-24

SkinCombination, Fair-Medium, Warm

HairBlack, Wavy, Fine

EyesBrown


3.0
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16 years ago

I never, ever shop in the stores themselves, as I find the salespeople unbearably annoying and pushy. Seriously, I SAID I'm just browsing, now go away! Still, I love the Vitamin E products, and I...

About reviewer (397 reviews)

Age25-29

SkinCombination, Fair

HairBrunette

EyesOther


2.0
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16 years ago

I worked there, and honestly, I wouldn't pay the prices for the products if I didn't get the discount. Actually, I never really bought anything even with the discount, because it was still...

About reviewer (10 reviews)

Age19-24

SkinCombination, Fair, Neutral

HairBlack, Wavy, Fine

EyesGreen


3.0
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16 years ago

Like many of the reviewers I loved this store years ago. More for the scents and the promise of great products than the products themselves. I wore their scents and lotions in high school. Once...

About reviewer (55 reviews)

Age36-43

SkinCombination

HairBrown

EyesBrown


4.0
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16 years ago

Any shop that can claim no animal testing is a friend of mine. Doesn't matter if they sold out to Loreal, as long as Loreal keeps up TBS's kindness to the environment, then I will continue to...

About reviewer (35 reviews)

Age36-43

SkinCombination, Fair-Medium

HairBlack

EyesBrown


2.0
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17 years ago

I used to love TBS when I was a teen. I waited until I finished college and started working that I managed to start buying some stuff for my personal use. One of the first items I bought was...

About reviewer (22 reviews)

Age30-35

SkinOily, Fair-Medium

HairBrown

EyesHazel




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