I got a pro pedi today and am irritated. They asked me if I could wait, they had 2 appointments++

before me. I said sure, and she took me back to a chair, got me soaking and said she'd be back.

What they DIDN't tell me was that one or the appointments was for NINE women, all getting the VIP pedi that takes 75 minutes (longer if you get nail art, which almost all of them did). And they only had 4 people doing pedis.

I sat, soaking, for over 2 hours before they got to me. She had to come and refill my water twice because it had gotten cold. After the first hour, I kept my feet propped where only my heels were in the water, because I didn't want my toenails swollen and water logged to where all my polish would chip off. I was there for 3 hours and 20 minutes total (including drying).

I still paid, and even tipped my tech, but I WILL NOT be going back.

I thought about leaving, but by the time I considered it, I had already put in so much time I didn't feel it worth leaving.


message by scarymonster742
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expand whole threadI got a pro pedi today and am irritated. They asked me if I could wait, they had 2 appointments++scarymonster7422/2/2013 10:39PM

Well no waiting is kind of the point of an appointment... I don't think +lovelyinlacquer2/2/2013 11:53PM

I never make an appointment. I just think telling me there are 2 appointments ahead of me was +scarymonster7422/2/2013 11:55PM

That is horrible service, I'm surprised they expected you to pay after waiting that long.midnight_aeval2/2/2013 11:37PM

They should have given you the VIP package after that wait! Did you have an appointment?rpfie2/2/2013 11:19PM

no, I was a walk-inscarymonster7422/2/2013 11:26PM

Well, hopefully they did a good job at least?? Are you happy with the pedi?rpfie2/2/2013 11:38PM

yeah, the pedi is fine.scarymonster7422/2/2013 11:53PM

They shoukd have told you how long the wait was. You should have said something.babycakes20002/2/2013 10:57PM

I did after an hour and 15 minutes++scarymonster7422/2/2013 11:28PM

You should have just left...that's an insane amount of time for them to expect you to wait littlepaperstars2/2/2013 10:51PM

I would have left after seeing the wait. AW HELL NAWseevan2/2/2013 11:54PM

I was already seated and soaking when they got there. There were 12 techs in the salon+scarymonster7422/3/2013 12:29AM

ThisPinkQueen2/2/2013 11:21PM

dang. that is so not cool! :(laurenli2/2/2013 10:40PM

yeah. the other women got the jelly pedi stuff, a clay mask, a scrub, a cooling gel, a parafiin +scarymonster7422/2/2013 10:42PM

that's so crazy. I can't believe they thought you'd be okay with that!laurenli2/2/2013 10:43PM