Frequently asked questions • Member-Center
Q: I registered but never got my password, what should I do?
A: Please follow these steps: 1. Check your junk/spam folder, some mail servers filter messages as junk mail. 2. You can reset your password emailed to by visiting this page Reset my password
Q: How can I upload pictures from my phone to MUA
A: From your iPhone/iPad/android device: You can upload pictures directly from the mobile version of the site. The link will show up on the mobile homepage if you are logged in You can also click here to upload pictures
Q: Where is it okay or not okay to link my personal blog?
A: To keep the quality of product reviews and message board posts relevant and valuable, we ask that you do not post any links to personal blogs, websites, YouTube channels or social media outlets.
We ask that you steer clear of self promotion, selling or soliciting. Reviews and postings of this nature are subject to flagging and may be removed without notice.
You can post links to your personal blog, YouTube channel or social media accounts in the "About Me" section in your Profile.
You can find your personalized MakeupAlley URL when you select MY MUA > My Profile. Use this URL to direct friends & followers to your MUA page where they can find your blog info, images, reviews & YouTube videos.
You may also post links to relevant YouTube vidoes when writing a product review. You can find instructions on how to do this when you select "Write a review" for a given product.
Q: Can I change it to something else?
A: Yes, click here to change your password.
Q: How do I change my user name?
A: Please use the contact us page to request a user name change. Select My Account/Login as the contact reason and provide your top 3 new username options in the message body. Please note that user names can only be changed once.
Q: How do I log out?
A: Click on the large MakeupAlley logo at the top of the screen. Then click on the "logout" link.